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Computer Operator Interview Questions

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  1. What type of computer hardware systems did you operate and maintain? See answer
  2. Did you complete any analytic testing or debugging services at your previous job as a computer operator? See answer
  3. Did you manage backup media and disaster recovery services for previous employers? See answer
  4. Did you assist network administrators with the setup, design or management of a company network? See answer
  5. In what capacity have you worked on a company network and how did you educate others for best practices in utilizing the tools effectively? See answer
  6. Are you familiar with the proper protocol to remove viruses and ransomware from company computer systems?
  7. Why do you want to become a member of our company?
  8. What importance does data management have within a company?
  9. What do you do to manage user requests within a limited timeframe?
  10. How do you explain batch processing to someone without an IT background?
  11. How do you troubleshoot hardware issues?
  12. What is the importance of the computer operator on the IT team?
  13. Which operating systems are you most familiar with and which do you prefer?
  14. How do you teach preventative maintenance to others who don’t have a computer background?
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6 Computer Operator Interview Questions and Answers

Q:

What type of computer hardware systems did you operate and maintain?

A:

Someone who understands computer hardware systems and how they operate is vital to your company. You want a computer operator who is familiar with a variety of hardware and equipment. He or she must understand how to maintain and operate the systems properly. Establishing connections, ensuring reliability for your staff and troubleshooting issues are all a part of the job description. Ideal candidates complete the tasks with ease.

What to look for in an answer:

  • Experience working with computer hardware operations and maintenance.
  • Knowledge of connecting computer hardware.
  • Troubleshooting and risk mitigation skills.

Example:

“I maintained multiple hardware designs, performed upgrades and updates and ensured access to necessary computer-based business services for workers in all departments.”

Q:

Did you complete any analytic testing or debugging services at your previous job as a computer operator?

A:

Computer operators troubleshoot software for workers within their departments. The candidates may also work well with analysts and developers who need additional assistance. Computer operators monitor the workstations throughout organizations and complete IT-based services. The job includes finding the source of serious issues and security breaches and blocking access to confidential filing systems, such as servers and backup media. Computer operators with advanced analytic skills are an asset to your company.

What to look for in an answer:

  • Advanced analytic and troubleshooting skills.
  • Maintenance of software applications to prevent vulnerabilities.
  • Knowledge of advanced operating systems and multiple platforms.

Example:

“Working closely with computer analysts, I troubleshooted complete software and OS issues to restore access for workers. I was able to rectify vulnerabilities we identified.”

Q:

Did you manage backup media and disaster recovery services for previous employers?

A:

Creating backups is a vital part of computer operations. Your company needs backups for files to prevent data loss if a disaster strikes. Proper backup media practices help you recover confidential files and data if your servers are damaged or become compromised by an outside threat. A candidate who understands proper backup procedures and security helps you recover your files and reloads them onto your new servers and devices.

What to look for in an answer:

  • Knowledge of secured backup media.
  • Data-related disaster recovery strategies and skills.
  • Experience following computer security protocol and backup media policies.

Example:

“Yes, I created backup files that were stored off site and completed disaster recovery practices to restore data on new servers after a natural disaster occurred.”

Q:

Did you assist network administrators with the setup, design or management of a company network?

A:

Computer operators possess exemplary IT skills. A computer operator who has knowledge of how company networks operate, how they should be secured and how they should implement troubleshooting helps your company mitigate risks and maintain reliable connections for your workers. Exploring the candidate’s knowledge of network design and management helps you establish his or her skill set and whether or not your network administrator receives help when he or she needs it. The right candidate understands all aspects of network administration.

What to look for in an answer:

  • Backup network administration services.
  • Experience setting up, designing and deploying network services.
  • Knowledge of different types of company networks.

Example:

“While working with the company’s network administrator, I helped design, install and manage LAN and WAN network concepts. I performed multiple network administration tasks.”

Q:

Are you familiar with proper protocol to remove viruses and ransomware from company computer systems?

A:

Computer operators install and monitor antivirus, malware and ransomware protection on all company computers. He or she must understand additional steps and manual processes to remove unwanted software from computers when the programs fail. Experience with virus removal from registries is beneficial to your company and ensures that the operator has advanced knowledge of malicious software. He or she must also understand how to mitigate attacks and identify vulnerabilities.

What to look for in an answer:

  • Experience in manual removal of malicious software.
  • Experience in restoring services after a virus or malware attack.
  • Knowledge of antivirus management practices.

Example:

“As a computer operator, I installed, updated and maintained antivirus software for company computers. I used manual processes to remove malicious software from registry files.”

Q:

In what capacity have you worked on a company network and how did you educate others for best practices in utilizing the tools effectively?

A:

This question helps employers understand the candidate's work experience background and skill set based to determine what kind of support they can offer the IT team. The candidate's answer should reflect how well they work on a team and how effectively the candidate can communicate with colleagues. A strong candidate can provide a concise answer to demonstrate their complete knowledge of network design and management.

The candidate's answer should emphasize:

  • Experience with network services
  • Knowledge of different networks
  • Ability to support the network administrator

An answer to this question could look like this:

Example:

"At my previous company, I acquired several skills that helped me understand how company networks operate. I worked alongside the network administrator to secure the network from malware and offer troubleshooting services when needed. I helped to design and install both LAN and WAN network concepts. When the network administrator when on medical leave I stepped in and managed these networks while also performing network administration tasks.

"I held several information sessions to help employees understand the abilities of the network and offered some seminars, which helped them work more efficiently. My network administrator noted a decrease of 22% in technical calls to IT because of the educational efforts I offered to the company."

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