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Driver Interview Questions

A driver poses in front of their truck, or moving van. Arms crossed and standing confidently. Text reads:
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Drivers transport goods and materials or provide transportation for clients (e.g., bus driver, rideshare driver, chauffeur). Driver duties and responsibilities typically include operating a wide variety of vehicles, loading and unloading cargo, keeping accurate mileage records, maintaining the safety of vehicles and obeying traffic laws.

When hiring a driver, look for the ability to make quick decisions and experience driving different types of vehicles. For example, it may be helpful if they know how to connect/disconnect a cab from a trailer and what to do when going up or down a steep grade. Great candidates for your driver position may also have basic automotive repair skills and familiarity with the area they’ll be driving in.

Ask 5-10 of the following interview questions to get a better sense of a candidate’s driving skills and experience.

  1. What kind of vehicles do you drive or have a license for? See answer
  2. How familiar are you with the area and route you would be driving? See answer
  3. What do you enjoy the most about driving? See answer
  4. What would be the first thing you do if you got into an accident while driving for us? See answer
  5. Do you have a clean driving record? See answer
  6. What would you do if you were running late and falling behind on your delivery route? See answer
  7. Do have experience professionally driving in tough weather conditions, like rain, snow, wind or ice?
  8. Have you ever gotten lost on your driving route? What was your process for finding your way and getting back onto your driving schedule?
  9. Do you have a process for staying focused during long driving shifts?
  10. Are you physically able to lift and transition large packages from the delivery truck?
  11. If the package you’ve just delivered requires a signature, but the customer wasn’t there to provide you with one, what would you do?
  12. How do you handle encounters with dogs or other pets when delivering items to people’s homes?
  13. What do you feel is the most important quality in a great driver?
  14. Describe your process for handling a customer who’s upset about a package being delivered late.
  15. What would you do if you got a ticket for a traffic violation while out on a delivery?
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6 Driver Interview Questions and Answers


What kind of vehicles do you drive or have a license for?


It’s important to gauge your applicant’s driving skill. Since you can’t take them on a road test, the best way to do so is to get an accurate idea about their credentials. As you will most likely ask for copies of their licenses later, this is also a great way to weed out any dishonest applicants. Their answer will let you know how experienced they are with different vehicle types. Listen for the following:

  • An honest answer
  • Accurate information about the vehicles they can drive
  • Their driving experience and background

"I’ve been driving class D vehicles since I got my permit at 17 and got my class B license a few years ago."


How familiar are you with the area and route you would be driving?


Even though GPS technology has gotten rid of the need to memorize a route, it’s still important for a driver to be familiar with the area they’ll be driving through. By asking this question, you can get an idea of whether your applicant has a basic knowledge of the area they’ll be working in. You’ll also be able to tell if they’re being dishonest, especially if you’re familiar with the area yourself. Listen for the following:

  • A confident answer without hesitation
  • Specific knowledge of the area
  • Willingness to use technology to supplement their knowledge

"I’ve driven through the area a few times, but I can’t say I know it too well. I’m a quick learner, however, and would quickly learn the route once I begin driving it. I’m very comfortable with technology, so I’m not afraid to double-check GPS."


What do you enjoy the most about driving?


Driving may seem easy, but it can be challenging and tiring after being on the road for a long time. An aspiring driver will have to be very motivated in order to succeed in this career and lifestyle. Some people really enjoy driving, and these are the kinds of workers you want to find and hire. Listen for the following:

  • Motivation
  • Willingness to be behind the wheel
  • Experience as a driver, if possible

"I really enjoy driving because I get to see new places, travel around and explore new roads, all while working and earning money."


What would be the first thing you do if you got into an accident while driving for us?


It’s always better to be prepared for any eventuality, so you’ll want to make sure your prospective driver knows what to do in case of a minor or major accident. This question will let you know if the applicant is likely to freeze up in an emergency situation instead of following the company’s accident protocol. A good driver will already know what needs to be done in case of an emergency and will have an appropriate answer ready. Listen for the following:

  • A well thought-out response
  • Intention to call 911 when needed
  • Intention to inform the company

"After an accident, I’d alert you to the situation if there’s no immediate injury or danger. If someone was injured, I’d call 911 first and then you."


Do you have a clean driving record?


While a couple of minor issues probably won’t be a problem, you’ll want to make sure that there are not any serious infractions or there is not a long history of serial, minor incidents on your prospective driver’s record. The last thing you want is a driver who will endanger himself or others while on the job, potentially causing damages you may be liable for. You’ll also want to ensure the applicant will provide an honest response, which you may be able to later corroborate with a driving record check. Listen for the following:

  • A prompt, forthright answer
  • A clean driving record
  • No history of reckless driving

"I received a ticket for accidentally running a stop sign about five years ago, and since then, I’ve made sure to drive as carefully as possible."


What would you do if you were running late and falling behind on your delivery route?


Drivers are responsible for sticking to a strict schedule to ensure customers receive their packages on time. There are moments when a driver may fall behind schedule and will need to follow certain procedures to get back on track or to notify certain parties that they're running late. This question gives you the opportunity to understand how professional your employee is and how they quickly respond to unexpected situations. An effective driver candidate will provide an honest answer that displays their professionalism and character during this type of situation. The candidate's answer should demonstrate:

  • How responsible the candidate is
  • Their process for acknowledging and correcting a mistake
  • Their honesty and character
Here's an example of what an effective answer could look like:

"I always try my best to remain focused and committed to getting packages to customers on time. Unfortunately, there have been moments where my vehicle gets stuck in traffic or I'm answering a customer's questions, which causes me to fall behind. My process for handling this situation is to immediately text my shift manager when before getting back on the road to let them know why I'm running late. I'll then continue to stay on my designated route and keep myself from any potential distractions as I continue on with my scheduled stops without speeding or violating any traffic laws."

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    Last updated: Apr 21, 2021