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Hair Stylist Interview Questions

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  1. What treatment methods would you recommend if a client came in with hair damaged from excessive dye? See answer
  2. How do you try to stay up-to-date on current hairdressing trends? See answer
  3. A client comes in and asks for a style that you don’t think will complement their face shape. How do you respond?
  4. What credentials and licenses do you have in fields related to hair styling? What areas would you like to improve in?
  5. What would you do if you noticed that a former client had decided to start getting haircuts from a coworker instead?
  6. Have you ever experienced a situation where a client wasn’t happy with the finished look? If so, how did you respond?
  7. What methods do you use to encourage long-lasting relationships with your clients?
  8. Can you define the four main types of hair texture? Which hair textures do you have the most experience styling?
  9. Have you ever encountered a situation where a client’s needs were more advanced than your capabilities? If so, how did you manage the situation?
  10. What’s your experience working with multiple clients at once? How would you divide your time to ensure quality and ensure they each felt valued?
  11. A client decides they want something different when you’re halfway through the appointment. What’s your response? Have you encountered similar situations before?
  12. When bleaching a client’s hair, should you focus on the ends or the roots first, and why?
  13. What is the difference between a cutting line and a weight line?
  14. Do you have experience using inverse layering techniques? If so, what examples can you provide?
  15. Can you tell me about a time when you made a mistake on a client’s hair? How did you address and remedy the situation?
  16. What hair styling tools and products do you enjoy using the most and why?
  17. How do you use your client’s complexion and eye character to determine which shades look best on their hair?
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6 Hair Stylist Interview Questions and Answers

Q:

A client comes in and asks for a style that you do not think will suit their face. How do you respond?

A:

An interview question that asks the hair stylist to consider this scenario helps you learn about their customer service skills. You can see if they have tact and empathy or if they would reply too bluntly. This question helps you find out if the stylist would prioritize their aesthetic over the customer’s desires. It also lets you learn a little about the candidate’s ability to create a variety of hairstyles. What to look for in an answer:

  • Desire to make the customer happy
  • Ability to promote a variety of hairstyles
  • Strong customer service skills

Example:

“I would ask if the client might be interested in tweaking the style to highlight their features while keeping the general look they want.”

Q:

What credentials and licenses do you have in fields related to hair styling?

A:

Good hair stylists need to have some sort of cosmetology schooling that has enabled them to pass local licensing examinations, and you can use this question to figure out exactly how the candidate learned their skills. This question is useful because it lets you ask whether the stylist has taken courses for more specific areas of styling, such as coloring or creating updos, that may come in handy at your business. What to look for in an answer:

  • Knowledge about legal requirements for stylists
  • Proper education and credentials
  • Additional education that enhances the stylist’s skills

Example:

“I have an associate’s degree in cosmetology, and I just updated my stylist certification. I’ve also taken a few courses on balayage and keratin treatments.”

Q:

What treatment methods would you recommend if a client came in with hair damaged from excessive dye?

A:

Asking this sort of question is a test to see how well-educated the candidate is. Treating bleach-damaged hair is always tricky, but a good stylist should have some suggestions for adding moisture to hair and know how to cut hair to minimize the damage. Their answer can tell you how well they sell products and extra treatments to customers who come in looking for just a basic haircut. What to look for in an answer:

  • Accurate knowledge about treating hair problems
  • Ability to hide damage with haircuts
  • Willingness to promote products that can strengthen damaged hair

Example:

“I would suggest the client purchase a deep conditioning treatment, and I’d talk to them about haircuts that could disguise damaged areas.”

Q:

How do you try to stay up-to-date on current hairdressing trends?

A:

You need to talk to the stylist about hair trends at their interview because customers expect stylists to know all about the newest trendy looks. Ask if the candidate regularly goes to hair shows or takes new classes. Those who take the time to research new trends is a good prospect because this lets you know they are actively involved in furthering their career and keeping customers happy. What to look for in an answer:

  • Discussion of magazines and blogs the stylist follows
  • Enthusiasm about helping clients look stylish
  • Attendance at industry conventions and conferences

Example:

“I love being able to offer up-to-date styles to clients, so I use magazines, Instagram and industry reports to stay on top of fashions.”

Q:

What would you do if you noticed that a former client had decided to start getting haircuts from a co-worker instead?

A:

Using this question helps you figure out if a candidate is a good team player or if they are likely to get into disputes with their coworkers. It also helps you assess the hair stylist’s general outlook and personality since you can see if they would try to improve their own work or get discouraged. This question can be a test of how well the stylist handles customer service, too. What to look for in an answer:

  • Willingness to accept mistake and learn
  • A desire to support co-workers
  • Care for customers, not blame

Example:

“I would ask my co-worker what they do differently, so I could improve my skills. I’d remain respectful and try not to take it personally.”

Q:

Have you ever experienced a situation where a client wasn't happy with the finished look? If so, how did you respond?

A:

Hair stylists are responsible for using pictures and client details to envision and create their desired look. This question helps interviewers determine a candidate's ability to handle negative reactions and find solutions.

A candidate's answer should emphasize:

  • Problem-solving skills
  • Ability to stay positive
  • Commitment to client happiness

Here is one example of a quality candidate answer:

Example:

"Yes. One time, a client asked for caramel highlights. After I finished, she admitted that she was a bit disappointed because she wanted a softer blend between the highlights and her natural dark brown hair. In response, I remained positive and assured her that I would make sure we refined it to what she wanted. We ended up doing a balayage to balance the highlights with her natural color. She loved it."

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