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Handyman Interview Questions

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  1. Do you have liability insurance that protects you against lawsuits and claims? See answer
  2. Can you describe a time when you successfully completed an unforeseen repair on schedule? See answer
  3. Share an experience you had where you were required to deal with a difficult customer. See answer
  4. Tell me about how you stay safe on the job. See answer
  5. Do you possess a general contractor license or a handyman certification?
  6. Tell me about a time in which you had to handle unfamiliar machinery.
  7. Tell me about some of the electrical projects you have done.
  8. What are the natural characteristics you have that make you an efficient handyman?
  9. Describe your experience in plumbing.
  10. What is your strategy for developing loyal clients?
  11. What is your experience in asbestos abatement?
  12. Tell me about the machinery you have experience handling.
  13. You have made a mistake while doing a piping repair. How do you handle this?
  14. Is communicating with customers an important part of your job? Please explain your answer.
  15. Tell me about your experience in working with other construction professionals.
  16. Give me an example of a repair job in which you exceeded your customer’s expectations.
  17. Tell me about a time in which you went above and beyond during a construction job.
  18. We’re looking for someone who can be trusted to work without a lot of oversight. Tell me about your experience in working independently.
  19. Tell me about the type of work you’ve done as a handyman.
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6 Handyman Interview Questions and Answers

Q:

Do you have liability insurance that protects you against lawsuits and claims?

A:

Liability insurance covers things such as property damage, medical expenses and legal fees that may be incurred in case accidents happen. A good candidate is well prepared for these unfortunate scenarios and has taken prudent steps to protect himself. On the other hand, this is also useful to the employer since it helps you avoid potential liability when faced with such issues.

What to look for in an answer:

  • Liability coverage against lawsuits and claims
  • Knowledge of basic handyman insurance legalities
  • Clear understanding of work-related risks

Example:

“In addition to general liability coverage, I am also insured under a Business Owner’s Policy that protects me against potential property damage, on-site injuries and work-related medical expenses.”

Q:

Can you describe a time when you successfully completed an unforeseen repair on schedule?

A:

A good candidate is not only technically proficient but also capable of solving unexpected problems on schedule. Pay attention to the candidate’s appreciation for time management, workload delegation, astute planning and multitasking. Moreover, a competent handyman should easily adjust on the fly and find innovative ways to solve problems. Additionally, the candidate should be able to work under pressure.

What to look for in an answer:

  • Possession of creative problem-solving skills
  • Robustness and adaptability to unexpected situations
  • Ability to work calmly under pressure

Example:

“I once incurred unexpected piping damage during a routine drywall repair. I had to carry out some minor plumbing work and still managed to finish the original repairs on time.”

Q:

Do you possess a general contractor license or any handyman certification?

A:

While a license may not be a mandatory requirement for small handyman repairs, licensed workers are legally able to perform a wide variety of tasks including electrical work on residential and commercial properties. A good candidate should have a contractor license that gives them credibility and builds trust with employers. Pay attention to the number of relevant certifications that the candidate may possess.

What to look for in an answer:

  • Possession of a contractor license
  • Technical proficiency to handle complex tasks
  • Worker credibility and proof of certification such as documentation

Example:

“I have a valid state licence from the Registrar of Contractors. This allows me to legally perform most electrical, plumbing and asbestos abatement work.”

Q:

Share an experience you had where you were required to deal with a difficult customer.

A:

Even the most proficient handymen are faced with the occasional difficult customer. A good candidate should understand that communication skills are important in such a demanding scenario. The ability to listen, non-verbal communication, friendliness, clarity and conciseness are all essential when dealing with unsatisfied customers. Pay attention to the credibility of the candidate’s example of a workplace experience as well as his ability to remain calm under pressure.

What to look for in an answer:

  • Verbal and non-verbal communication skills
  • Ability to stay calm in difficult situations
  • Actual experience with a similar scenario

Example:

“During a previous routine job, an irate customer was unhappy with the speed of completion of a difficult sprinkler repair. I calmly explained the unexpected difficulties I had encountered to the customer and apologized for the delay.”

Q:

Tell me about a time where you had to handle unfamiliar machinery.

A:

While a good handyman should be able to handle a wide range of power tools and equipment, it is possible that he will periodically face the task of operating unfamiliar machinery. A competent candidate should demonstrate the ability to adapt to new situations and apply their flexibility and problem-solving skills with innovation and confidence. The individual should also not be afraid to ask for a helping hand and delegate duties.

What to look for in an answer:

  • Adaptability, flexibility, delegation and problem-solving
  • Excellent facility with machinery and hand tools
  • Confidence in their answer tone

Example:

“In a previous job, I had to repair an old fashioned refrigerator that used an outdated water filtration system. I used an online DIY manual and was able to successfully install modern water filters and update the machinery.”

Q:

Tell me about how you stay safe on the job.

A:

A handyman should have safety protocols for maintaining their safety and a safe environment for others. An employer can use this question to find out if a candidate understands the importance of working proactively to ensure safety. A skilled handyman candidate should describe an approach for promoting on-the-job safety.

A candidate's answer should emphasize:

  • Awareness of the importance of safety
  • A preventative strategy for ensuring safety
  • Communication, problem-solving and strategy skills

An example answer to this question can look like this:

Example:

"I stay informed on the safety laws and guidelines that apply to the jobs I do in the construction industry. Then, I comply with these requirements. Additionally, I use all the recommended safety equipment for each project. Before I start making any changes, I check the location, identify risks and address them with the client. If there is an unexpected risk while working, I immediately stop and figure out a way to minimize it before continuing to work."

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