Quality Control Inspector Interview Questions

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We need a candidate who has basic certifications in quality assurance. Can you tell me about the training you’ve had? See answer
Our company works with quality control audits on an industrial level. Can you tell me what you know about these types of processes and your experiences? See answer
Quality control isn’t just about the products and services we offer. How would you give our customers a high level of satisfaction? See answer
How would you describe the relationship between a quality control inspector and a manufacturing plant manager? See answer
There are several quality control tools out there that you might work with at this company. What are some of your favorites and why?
Quality control helps us make sure that we put out products and services that operate effectively every time. As an inspector, how can you reduce waste?
Can you tell me about a time when you needed to read a blueprint in order to investigate the quality of a product or manufacturing process?
How would you rate your attention to detail skills as a quality control inspector? What examples can you provide?
You discover that employees in a manufacturing plant were instructed to manipulate the production process to produce more in a short time frame. What is your immediate response?
Can you define process quality? How does it differ or relate to product quality?
What’s the most difficult decision you’ve had to make as a quality control inspector? What did you learn from it?
What’s your process for evaluating and testing finished products to ensure quality?
What made you want to pursue a quality control inspector position with our company?
What would you say is your greatest accomplishment as a quality control inspector so far?
What is the difference between quality control and quality assurance? How do quality control inspectors encompass both?
Have you ever been involved in the decision-making process regarding how to manufacture new products? If so, what decisions did you make and why?

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6 Quality Control Inspector Interview Questions and Answers

Q:

There are several quality control tools out there that you might work with at this company. What are some of your favorites?

A:

Candidates in this field have access to a variety of virtual programs that can assist them and boost various efficiencies. Your quality control inspector applicant should be able to tell you about some of their favorite applications and the experiences they’ve had with them.

What to look for in an answer:

Specific examples of programs related to quality control
Understanding of how some of this software benefits the user
Strong technical skills

Example:

“I like to use MasterControl QMS because it allows me to install it on-site but access it anywhere via a cloud-based platform. It helps with managing various aspects of quality control, from basic tasks to customers reviews, all from one location.”

Q:

We need a candidate who has basic certifications in quality assurance. Can you tell me about the training you’ve had?

A:

This question tests the prior academic knowledge and experiences your potential quality control inspector might have. It’s important to field an interviewee who has training that at least matches industry standards and that could prove to be a good fit for your organization. The potential inspector should be able to list specific certifications you might need.

What to look for in an answer:

Professional certificates related to quality control
Academic training or classes
Detailed explanation of any prior experience in the field

Example:

“I received my Bachelor of Science degree from my university with a focus on industrial engineering fields. I am also certified by the ASQ and have completed all their exams, and I trained under a head supervisor at the last company I worked for.”

Q:

Our company works with quality control audits on an industrial level. Can you tell me what you know about these types of processes and your experiences?

A:

Your company may need a quality control inspector who already has some experience with particular types of audits related to the industry. This question will help you gauge the prior knowledge of the interviewee, the skill set they’ve used already and where they might best benefit your organization.

What to look for in an answer:

Knowledge of different quality control audit types
Understanding of how previous training can benefit you
Specific methods for ensuring high-level services

Example:

“I have already worked extensively with system, internal and product audits. When I’ve performed industrial-level audits for clients in the past, I was directly involved in the analysis of the resources required for a particular project and how to manage them.”

Q:

Quality control helps us make sure we put out products and services that operate effectively every time. As an inspector, how can you reduce waste?

A:

Quality control is all about producing things at a consistently high level with a minimum of errors. You will want to hire an inspector who has the necessary skills and training to reduce issues with item or service quality and streamline processes. This question helps you understand where the potential hire will fit in your organization and what they might do to make things more efficient.

What to look for in an answer:

Experience with streamlining corporate processes
Methods for reducing waste in the industry
Problem-solving skills

Example:

“At a previous job, I regularly used programs to analyze benchmarks on quality products. This data helped me increase output by identifying patterns in defective items automatically. As a result, I saved the company time, manpower and money.”

Q:

Quality control isn’t just about the products and services we offer. How would you give our customers a high level of satisfaction?

A:

Part of your inspector’s job may be to implement processes or methods for making sure your clients have what they consider to be a quality experience with the company. This question will help you determine if the potential hire has the requisite personal skills or training to deal with the customer side of this industry. You should find evidence of interpersonal skills and data analysis.

What to look for in an answer:

Good communication skills
Knowledge of standard operating procedures for quality control
Any prior customer service experience related to the field

Example:

“I’ve dealt with individual clients before. Using my experiences, I was able to implement a system that increased positive customer feedback by up to 30 percent.”

Q:

How would you describe the relationship between a quality control inspector and a manufacturing plant manager?

A:

Quality control inspectors are responsible for visiting manufacturing plants and working closely with manufacturing personnel. This question helps interviewers gauge a candidate's ability to work with others to uphold quality production standards.

A candidate's answer should emphasize:

An understanding of their role
Communication skills
Commitment to quality

Here is one example of a quality candidate answer:

Example:

"In my previous role, I worked closely with the manufacturing manager to learn about their production process and periodically check production standards. Based on my experience, I believe that these two roles work together to maintain and improve the manufacturing process by encouraging accountability and offering different perspectives."

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