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5 Security Interview Questions and Answers
Q:
How do you handle strong emotions that could arise in security situations?
A:
Security guards and officers often work in stressful situations and encounter stress on the job. The way an applicant responds to this question should show you that the individual can handle the challenges of security work. Some of the responses to look for include taking a few deep breaths or talking things out with others on the job. Responsible officers also know when to take a break and walk away. What to look for in an answer:
- Any possible anger management issues
- Willingness to consult with other workers
- Ability to handle stress on the job
"I take a few calming breaths and focus on my kids. Seeing their faces in my mind helps me relax from those angry thoughts."
Q:
What would you do if you saw two people physically fighting in front of you? How would you handle it as a security guard?
A:
Though security professionals are responsible for patrolling and keeping an eye on the site, they also need to know what to do when they see issues in front of them. This question is a good one to ask because it lets the applicant hear about those situations and decide how to respond to a fight. A candidate should feel confident in both stopping the fight and calling the police. What to look for in an answer:
- Decision-making skills
- Knowledge of when to call for and get extra help
- Ability to manage potential impulse behaviors and thoughts
"I would use a sharp and forceful tone to let them know that if they didn't stop fighting, I would call the police."
Q:
What do you think is the best weapon to use on the job as a security guard?
A:
As some think security officers and guards can use weapons such as pepper spray and batons, this question will help you weed out applicants who believe force is always necessary. You really want to look for candidates who believe that their voices are all they need. Both children and adults respond to a sharp tone. A security professional can defuse most situations with a short speech or sentence. What to look for in an answer:
- Focus on brains and voice
- Ability to use creative thinking in the field
- Less emphasis on security tools and weapons
"I think my most important tool is my voice, followed by my brain. I can think quickly and use my words to defuse problems."
Q:
What would you do if you saw a fellow employee breaking the rules?
A:
Those who work outside of standard business hours sometimes feel comfortable breaking the rules. They send texts and play on their phones or take naps on the job. While breaking the rules together can build camaraderie, you want security workers who can follow the rules of your company. Look for applicants who have a set answer to this question and those who will tell employers the truth. What to look for in an answer:
- Willingness to follow established rules
- Ability to tell right from wrong
- Commitment to the personal safety of guests and workers
"I would let that person know that he broke the rules, and then I would contact my supervisor if the behavior continued in the future."
Q:
How comfortable are you with using computers and new forms of technology?
A:
Closed-circuit televisions are a major component that security professionals use on the job. They often use devices to interact with one another while on patrol and computers to write up their reports. The best applicants will feel comfortable using basic word processing software on a computer and other electronic devices. You may also want to look for those who are confident driving smart cars or golf carts on the job. Now is also a good time to make sure the applicant has a clean driving record. What to look for in an answer:
- Familiarity with tech devices and gadgets such as computers
- Skill level with and past use of those gadgets
- Ability to learn on the job as needed
"I use a computer every day and used smart gadgets as part of my last job. I have an interest in learning about new technology, too."
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