Administrative Manager Job Description: Top Duties and Qualifications

Last updated: August 22, 2022

An Administrative Manager, also known as Head Administrator or Office Manager, is in charge of coordinating an organization’s administration system and general workflows. Their duties include supervising staff, facilitating communication throughout a company and developing procedures to make a workplace more efficient.

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Administrative Manager duties and responsibilities

Administrative Managers play a role in many parts of a business’s operations. This is a top-level role, meaning Administrative Managers work with other leaders and team members in each of the business’ departments. Administrative Managers have a lot of duties they perform on a daily basis, including:

  • Guiding the organization’s activities
  • Identifying opportunities to improve a business’ policies or objectives
  • Ensuring a company is operating securely and effectively
  • Preparing and reviewing operational reports
  • Leading and/or participating in meetings
  • Assisting managers in compiling annual budget information and reports
  • Maintaining all policies and procedures manuals
  • Hiring and training administrative staff
  • Delegating tasks to administrative assistants
  • Creating personnel folders for new hires
  • Monitoring and projecting staffing needs
  • Overseeing department budget planning and development
  • Managing and maintaining all department databases
  • Performing clerical accounting and general office duties as needed
  • Developing strong relationships with cross-functional teams and departments
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What does an Administrative Manager do?

Administrative Managers are commonly employed in office environments and may focus on the operations of a specific department. They hire and train other administrative staff, providing feedback to improve organization and communication through administrative policies. Administrative managers delegate tasks to Administrative Assistants and audit company practices to ensure consistent implementation of best administrative practices. Their job is to make sure that the daily functions of a company are successful and contribute to accomplishing goals.

Administrative Manager skills and qualifications

Administrative Managers must be effective communicators and good leaders. Multitasking is also essential, as people in this position need to keep track of every moving part in the company. Other important skills for Administrative Managers include:

  • Time management skills
  • Computer literacy skills
  • Organization skills
  • Resourcefulness
  • Decision-making skills
  • Strategic planning skills

Administrative Manager salary expectations

According to Indeed salary estimates, Administrative Managers earn an average of $53,360 per year. Exact salary can fluctuate greatly, though, depending on the job’s location, the candidate’s experience level and other factors. Some Administrative Managers earn an average of $5,000 per year in profit sharing on top of their regular salary. The average tenure for someone in this position is two to four years.

Administrative Manager education and training requirements

Administrative Managers can find work after completing a bachelor’s degree. It is less common but possible to find candidates with only a high school diploma or GED. However, these applicants should have relevant experience to make up for lacking a degree. 

Administrative Managers typically come from backgrounds in business, facility management or information management. Administrative Managers don’t normally complete on-the-job training, and additional certifications or licenses aren’t needed in most cases.

Administrative Manager experience requirements

Administrative Managers usually have a few years of prior relevant experience. Applicants may come from backgrounds in administration, or they could have experience in a different leadership role. Since Administrative Management is a leadership role, it’s common for candidates to have 3 years of experience or more before applying.

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Frequently asked questions about Administrative Managers


What is the difference between an Administrative Manager and an Administrative Director?

Administrative Managers work with entry-level staff and help their direct reports with and issues they face with administration processes and policies. They are highly involved in personnel management and are often in charge with hiring an administrative team and developing training and mentoring practices. Administrative Directors create high-level goals for a company’s administrative team and oversee the impact and behavior of Administrative Managers. Administrative Directors develop objectives and company initiatives, while Administrative Managers implement them, train staff and provide feedback about their success based on their day-to-day experience.


What is administrative management?

Administrative management refers to all of the processes and behaviors that companies use to manage communication and the spread of information within an organization. Effective administration management allows every employee at a company to focus on their duties by staying organized and adhering to a consistent system for sharing, storing and accessing data. All businesses engage in administrative management regardless of their size, whether they have dedicated administrative staff or incorporate administrative duties into other leadership roles.


What are the daily duties of Head Administrators?

Head Administrators spend most of their time in an office environment, either on the floor interacting with administrators and department leaders or at the computer analyzing data and processing communications. On a typical day, they distribute funds to different departments, assess the status of administrative budgets, meet with administrative staff and report data to upper-level management. They may spend time negotiating with vendors or clients, updating policies, sending out memos and shadowing employees to produce useful evaluation feedback.


What qualities make a good Administrative Manager?

Excellent Administrative Managers are highly organized and have an excellent memory that allows them to balance all of a company’s operations. They have a strategic mindset and a friendly demeanor that builds trust, leaves a good impression on colleagues and business partners and encourages them to accept and adapt to institutional changes. Good Administrative Managers are tactful when communicating with others and are able to see patterns in people’s daily behaviors as a way to produce the most efficient systems possible.

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