Assistant Property Manager Job Description: Top Duties and Qualifications

Last updated: June 22, 2022

An Assistant Property Manager, or Property Management Specialist, is responsible for overseeing real estate properties and tending to the needs of tenants. Their duties include researching and contacting potential tenants, arranging for building maintenance and managing payments and budgets.

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Assistant Property Manager Duties and Responsibilities

This section should outline the specific duties and responsibilities expected of an assistant property manager at your organization. Sample responsibilities include:

  • Building positive relationships with prospective and current tenants
  • Overseeing the timely and successful completion of maintenance requests 
  • Showing properties to prospective tenants and answering relevant questions
  • Preparing and executing detailed and legally compliant lease agreements
  • Overseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocols
  • Creating organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution
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Assistant Property Manager Job Description Examples

What Does an Assistant Property Manager Do?

Assistant Property Managers can work for a property management company, an apartment complex or an independent property owner to act as the main contact for inquiries related to a rental property. Assistant Property Managers coordinate tenant schedules, work orders, conflicts between tenants, landscaping and other general administrative tasks. Their role is to support a Property Manager or property owner by handling all communications with potential and current renters and ensuring that the property is compliant with local, state and federal regulations. They answer phones, create promotional materials, keep a record of interactions with a building’s occupants and initiate evictions when necessary.

Assistant Property Manager Skills and Qualifications

To execute the expected job duties, successful assistant property managers must possess a combination of technical and interpersonal skills that include:

  • Highly developed written and oral communication skills, including the ability to communicate across digital platforms and in-person
  • Attention to detail
  • Effective time management, including prioritization of time sensitive items and the ability to meet deadlines
  • Organizational skills
  • Strong interpersonal skills to support relationships with a broad range of stakeholders
  • Knowledge of regional and national real estate laws and guidelines for rental property
  • Proficiency with word processing software and other related tools

Assistant Property Manager Salary Expectations

An assistant property manager’s salary varies depending on the number of properties managed, the real estate value of the properties and the individual’s credentials and years of experience. The average salary for an assistant property manager is $15.23 per hour, with salaries ranging from $7.25 per hour to $27.20 per hour.

Assistant Property Manager Education and Training Requirements

It is important to clearly outline any formal education, certification, training or licensing requirements for the position. Typically, a high school diploma or equivalent is the minimum education requirement. However, some employers prefer applicants to have a bachelor’s degree in real estate, business administration or a related field. License and certification requirements also vary by state and job sector. Some states, for example, require assistant property managers to obtain a real estate license. Additionally, individuals working in government subsidized housing are required to obtain specialized certifications. 

Assistant Property Manager Experience Requirements

Here you want to outline any specific experience requirements that would enhance a candidate’s success in the position. Typical requirements include experience in the real estate, customer service or business administration aspects of property management. More specifically, this can include experience with lease agreements and lease term negotiation, effective tenant recruitment and retention and oversight of financial processes, including execution of necessary protocols for tenant default. If your organization requires the use of any specific word processing or data management software, you may want to require experience using those platforms as well.

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Frequently asked questions about Assistant Property Managers


What qualities make a good Assistant Property Manager?

Good Assistant Property Managers are highly organized and meticulous, able to coordinate a range of details including financial information, tenant background checks and maintenance issues. Because a significant part of an Assistant Property Manager’s job involves fielding complaints from tenants, good Assistant Property Managers are also calm, patient, focused and friendly so that they can maintain positive relationships with the occupants of each building. They are excellent problem-solvers and have good research skills, allowing them to find the right resources and contractors to improve their property and find high-quality tenants.


What are the daily duties of an Assistant Property Manager?

On a typical day, an Assistant Property Manager would check company communications including emails, web form submissions and voicemails. They would schedule maintenance requests and reach out to tenants to inform them of when to expect broken equipment to be repaired or updated. They perform inspections of rental spaces before tenants move in and after they move out, itemizing things that must be replaced. Assistant Property managers can also manage social media and a property’s web ads to attract potential tenants, run background checks and give tours of the property.


What is the difference between an Assistant Property Manager and a Real Estate Agent?

Assistant Property Managers focus on the administrations and operations of a piece of real estate, while Real Estate Agents are responsible for helping clients buy and sell properties. Assistant Property Managers coordinate the activities related to a rental while Real Estate Agents help people directly purchase and finance a home or commercial space. Assistant Property Managers might work with Real Estate Agents when researching possible properties for expansion.


Do Assistant Property Managers have different responsibilities depending on the type of property?

Assistant Property Managers who work with residential real estate may have different daily responsibilities than those who work with commercial real estate. The types of maintenance issues and reporting requirements are different for houses and small apartment complexes than large commercial shopping centers or malls. The Assistant Property Manager will also have different outreach methods if they are leasing an apartment than if they are leasing specialty real estate such as a restaurant.

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