Assistant Property Manager Job Description: Top Duties and Qualifications

An Assistant Property Manager, or Property Management Specialist, is responsible for overseeing real estate properties and tending to the needs of tenants. Their duties include researching and contacting potential tenants, arranging for building maintenance and managing payments and budgets.

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Assistant Property Manager Duties and Responsibilities

This section should outline the specific duties and responsibilities expected of an assistant property manager at your organization. Sample responsibilities include:

  • Building positive relationships with prospective and current tenants
  • Overseeing the timely and successful completion of maintenance requests 
  • Showing properties to prospective tenants and answering relevant questions
  • Preparing and executing detailed and legally compliant lease agreements
  • Overseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocols
  • Creating organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution

Assistant Property Manager Job Description Examples:

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Assistant Property Manager

Receptionist / Assistant Property Manager

Full Time – Geneva, IL

Employment Type-

We are seeking a Receptionist / Assistant Property Manager to join our growing team! This position offers a wide variety of different responsibilities in order to support our office and Property Management Team. Our business hours are Monday- Friday 8 [website] to 5 [website]

Significant Responsibilities:

  • Welcoming visitors by greeting them, in person or on the telephone

  • Handling large volume of voice & email communications

  • Processing accounts payables on a routine basis

  • Continuous management of electronic and paper filing systems

  • Drafting correspondence, notices and closing documentation within stated deadlines

  • Ongoing & detailed tracking of homeowner information

  • Maintain timely and accurate preparation of necessary reports

  • Provide support to managers

  • Perform other office support as needed

    Desired Qualifications:

  • Superior customer service skills

  • Previous experience in office administration and property management setting

  • Ability to prioritize and multitask various deadlines

  • Excellent written and verbal communication skills

  • Great attention to detail and organizational skills

    Please include Salary Requirements

    Benefits Offered

  • Medical, Vision, Dental

  • Paid Holidays

  • Paid Vacation/Personal Time

    Job Type: Full-time

    Salary: $33,280.00 /year

    Experience:

  • relevant: 1 year (Preferred)

  • Assistant Property Manager: 1 year (Preferred)

    Work Location:

  • One location

    Benefits:

  • Health insurance

  • Dental insurance

  • Vision insurance

    Typical start end 5PM

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    Assistant Property Manager

    Townhomes of Sherwood Forest, a 98 unit low income housing tax credit community, is looking for an assistant - leasing agent to add to our team!

    We will not consider resumes without Lihtc experience.

    We offer competitive pay Plus leasing bonuses!

    Job Responsibilities:

  • Greet prospects and answer all telephone calls, create Guest Cards and follow up on all leads.

  • Assist and process applications for approvals, submit processed applications to the Property Manager for approval and follow up with applicant regarding status.prospect applications.

  • Represent the company in a professional manner at all the times.

  • Operate computers programmed with property management software.

  • Understand the Apartment Association lease.

  • Assist in planning resident functions. Enforce policies of the community.

    Qualifications:

  • High School Diploma or equivalent required; some college preferred.

  • Tax Credit experience required.

  • A minimum of one- year experience in a customer service related industry and one- year apartment leasing experience

  • Must possess strong attention to detail, strong oral and written communication skills, positive attitude, honesty and professional at all times.

  • Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook and community software.

  • Successfully pass drug test.

    Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company.

    Job Type: Full-time

    Salary: $15.00 to $18.00 /hour

    Experience:

  • Microsoft Office: 1 year (Preferred)

  • Excel: 1 year (Preferred)

  • Customer Service: 1 year (Preferred)

  • Tax Credit: 1 year (Required)

    Education:

  • High school or equivalent (Required)

    Work Location:

  • One location

    Benefits:

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off

    Typical start time:

  • 8AM

    Typical end time:

  • 5PM

    Schedule:

  • Monday to Friday

  • 8 hour shift

    Benefit Waiting period may Only full-time employees eligible

  • ×

    Assistant Property Manager

    Audere Apartments is looking for an Experienced & Organized Assistant Manager.

    Reputable Property Management Company is seeking an individual who is passionate about sales and people, has a strong customer service background, and has a positive attitude to join our team at Audere, a 220-unit multi-family apartment luxury community located in Central Phoenix, Arizona. Check us out at LiveAudere.com!

    We are currently interviewing for an Assistant Manager position. This position reports directly to the on-site Property Manager.

    Assistant Manager responsibilities include overall accounts receivable for the property, touring and leasing of apartments, and assisting the Property Manager with renewals, file preparation, resident notifications and activities, resident retention, and general administrative duties. An effective Assistant Property Manager must be administratively minded and organized for bookkeeping efforts as well as warm and inviting for the residents. They must have dynamic leasing skills as well as professionalism to be able to interact with all levels of management and personnel and have the ability to work well and communicate with various personality types. This is a very busy office with a significant workload. You must be able to work well under pressure. WE ARE Looking FOR Someone WHO IS Administratively Strong, Organized, Customer Service Oriented, AND AN Effective Communicator With Adequate Experience IN THE Multifamily Industry AS AN Assistant Manager OR Leasing Manager.

    We offer our team members exceptional training, development, and support. The position offers a competitive salary along with a competitive monthly bonus program and an excellent benefits package including floating paid holiday, PTO, sick time, “Me time”, 401(k), Health, Dental, and Vision Packages. To apply, please email your resume. EOE.

    Job Type: Full-time

    Experience:

  • leasing: 1 year (Preferred)

  • customer service: 1 year (Preferred)

  • assistant property manager: 1 year (Required)

    Education:

  • High school or equivalent (Required)

    Additional Compensation:

  • Bonuses

    Work Location:

  • One Health Dental Vision Retirement plan

  • Paid time off

  • Other
  • What Does an Assistant Property Manager Do?

    Assistant Property Managers can work for a property management company, an apartment complex or an independent property owner to act as the main contact for inquiries related to a rental property. Assistant Property Managers coordinate tenant schedules, work orders, conflicts between tenants, landscaping and other general administrative tasks. Their role is to support a Property Manager or property owner by handling all communications with potential and current renters and ensuring that the property is compliant with local, state and federal regulations. They answer phones, create promotional materials, keep a record of interactions with a building’s occupants and initiate evictions when necessary.

    Assistant Property Manager Skills and Qualifications

    To execute the expected job duties, successful assistant property managers must possess a combination of technical and interpersonal skills that include:

    • Highly developed written and oral communication skills, including the ability to communicate across digital platforms and in-person
    • Attention to detail
    • Effective time management, including prioritization of time sensitive items and the ability to meet deadlines
    • Organizational skills
    • Strong interpersonal skills to support relationships with a broad range of stakeholders
    • Knowledge of regional and national real estate laws and guidelines for rental property
    • Proficiency with word processing software and other related tools

    Assistant Property Manager Salary Expectations

    An assistant property manager’s salary varies depending on the number of properties managed, the real estate value of the properties and the individual’s credentials and years of experience. The average salary for an assistant property manager is $15.23 per hour, with salaries ranging from $7.25 per hour to $27.20 per hour.

    Assistant Property Manager Education and Training Requirements

    It is important to clearly outline any formal education, certification, training or licensing requirements for the position. Typically, a high school diploma or equivalent is the minimum education requirement. However, some employers prefer applicants to have a bachelor’s degree in real estate, business administration or a related field. License and certification requirements also vary by state and job sector. Some states, for example, require assistant property managers to obtain a real estate license. Additionally, individuals working in government subsidized housing are required to obtain specialized certifications. 

    Assistant Property Manager Experience Requirements

    Here you want to outline any specific experience requirements that would enhance a candidate’s success in the position. Typical requirements include experience in the real estate, customer service or business administration aspects of property management. More specifically, this can include experience with lease agreements and lease term negotiation, effective tenant recruitment and retention and oversight of financial processes, including execution of necessary protocols for tenant default. If your organization requires the use of any specific word processing or data management software, you may want to require experience using those platforms as well.

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    Frequently asked questions about Assistant Property Managers

     

    What qualities make a good Assistant Property Manager?

    Good Assistant Property Managers are highly organized and meticulous, able to coordinate a range of details including financial information, tenant background checks and maintenance issues. Because a significant part of an Assistant Property Manager’s job involves fielding complaints from tenants, good Assistant Property Managers are also calm, patient, focused and friendly so that they can maintain positive relationships with the occupants of each building. They are excellent problem-solvers and have good research skills, allowing them to find the right resources and contractors to improve their property and find high-quality tenants.

     

    What are the daily duties of an Assistant Property Manager?

    On a typical day, an Assistant Property Manager would check company communications including emails, web form submissions and voicemails. They would schedule maintenance requests and reach out to tenants to inform them of when to expect broken equipment to be repaired or updated. They perform inspections of rental spaces before tenants move in and after they move out, itemizing things that must be replaced. Assistant Property managers can also manage social media and a property’s web ads to attract potential tenants, run background checks and give tours of the property.

     

    What is the difference between an Assistant Property Manager and a Real Estate Agent?

    Assistant Property Managers focus on the administrations and operations of a piece of real estate, while Real Estate Agents are responsible for helping clients buy and sell properties. Assistant Property Managers coordinate the activities related to a rental while Real Estate Agents help people directly purchase and finance a home or commercial space. Assistant Property Managers might work with Real Estate Agents when researching possible properties for expansion.

     

    Do Assistant Property Managers have different responsibilities depending on the type of property?

    Assistant Property Managers who work with residential real estate may have different daily responsibilities than those who work with commercial real estate. The types of maintenance issues and reporting requirements are different for houses and small apartment complexes than large commercial shopping centers or malls. The Assistant Property Manager will also have different outreach methods if they are leasing an apartment than if they are leasing specialty real estate such as a restaurant.

    Job Description Examples

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