Assistant Store Manager Job Description: Top Duties and Qualifications

An Assistant Store Manager, or Assistant Manager, is responsible for supporting the Store Manager in the daily business operations of a retail store. General tasks include supervising employees, communicating with and helping customers and carrying out directives given by the manager and the store owner.

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Assistant Store Manager duties and responsibilities

Assistant Store Managers complete management and organizational tasks that support the efficiency of a store’s operation and promote a great shopping experience for store patrons. They often have the following duties and responsibilities:

  • Supervise and train staff
  • Review staff performance and offer constructive feedback
  • Collaborate with team leads on setting and achieving team-specific goals
  • Purchase inventory based on current trends, availability of new products and customer interest
  • Display merchandise to maximize purchasing appeal
  • Organize sales and product demonstrations
  • Write sales and customer reports and make recommendations for improvements
  • Interact with customers and resolve complaints or grievances

Assistant Store Manager Job Description Examples:


Assistant Store Manager

Marc's Grocery Store is currently hiring Assistant Store Managers for the Cleveland area. As one of Ohio’s leading grocery store chains , we are always looking for individuals who want to become part of a successful, growing company. At Marc's we provide you with a solid foundation to build your own future. Come be a part of over 40 years of success!

We offer:

  • Competitive Salary

  • Fast track Advancement

  • 5 day work week

  • Vacation Time

  • Medical, Dental, Vision & Prescription Coverage

  • Short and Long Term Disability Benefits

  • Life Insurance Benefits

  • Prescription Discount Benefits

  • 401K Plan

  • Company Contribution to Retirement Saving Plan

  • Flexible Spending Account

  • 10% discount on purchases at any Marc’s location

    Job Requirements:

  • High School Diploma or higher education with one year supervisory experience

  • Basic understanding of all store operations

  • Exceptional Customer Service and Communication Skills

  • Knowledge of scheduling, merchandising and payroll control

  • Able to work a flexible schedule including days, evenings, and weekends

    Marc’s is Proud to be an Equal Opportunity Employer

    Job Type: Full-time


  • Supervising: 1 year (Preferred)


  • Health Dental Vision Retirement plan

  • Paid time off

    Work No

  • ×

    Assistant Store Manager

    JOB Description

    We are partners in caring for our neighbors’ families, homes and communities. This business philosophy shapes everything we do. Our service priorities: Safety, Friendliness, Presentation, and Efficiency are critical to the success of our business goals.

    Title: Assistant Store Manager

    Job: Assistant Store Manager

    Supervised by: Store Manager

    Job Summary:

    The Assistant Store Manager is accountable to the Store Manager and is responsible for directing and managing Department Managers and store associates to protect company assets, maintain store conditions, inventories, maximize the departments and total store’s presentation in the absence of the store manager or other assistant managers, maximize sales and gross profits, foster strong customer relations, maintain effective associate relations, insure high safety and sanitation standards throughout the store, maintain customer focused merchandising of departments, maintain payroll and insure accurate record keeping of departments. In charge of general store operations in the absence of the Store Manager.

    Prior Grocery experience preferred.

    Must Apply Online TO BE Considered FOR This Position: Opportunities and select Whitman Plaza (Store #411)

    Note: Associates Must BE 18 Years OR Older TO Operate Balers, HI-LOs, Power Jacks AND Slicing Machines.

    Important Disclaimer Notice:

    The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.

    Job Type: Full-time

    Salary: $12.00 to $30.00 /hour


  • Retail Management: 2 years (Required)

  • Grocery: 1 year (Required)


  • High school or equivalent (Required)

    Work authorization:

  • United States (Required)


  • Morning (Required)

  • Mid-Day (Required)

  • Evening (Required)

    Additional Compensation:

  • Bonuses

    Work Location:

  • One location


  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off

  • Flexible schedule

    Pay frequency:

  • Every week

    Work includes:

  • Evenings

  • Weekends

  • Holidays

    Paid Training:

  • Yes


  • Store Manager

    Shifts announced:

  • Weekly

    Employees working per shift:

  • 11 or more

    Pay Frequency:

  • Weekly

    This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused

  • People-oriented -- supportive and fairness-focused

  • Team-oriented -- cooperative and collaborative

    This Job Is:

  • Open to applicants who do not have a college diploma


  • Monday to Friday

  • Weekends required

  • Holidays required

  • Day Night 10 hour 12 hour On call

  • Overnight shift
  • ×

    Assistant Store Manager

    QuikTrip is currently looking for Night/Relief Assistant Managers to work in Wichita, KS.

  • Full-Time JOB Information:

  • $39,200 annual pay (includes average annual profit bonus of $3,400)

  • Must be 18 to apply and have a High School Diploma or GED

  • Pay is weekly

  • Earn skill-based pay raises at 6 & 12 months

  • Time-and-a-half pay for hours over 40

  • 5-day, 46-hour work week

    Two full-time entry level positions

  • Relief Assistant Manager- 46 hours a week (2 days, 1 evening, and 2 overnight shifts)

  • Night Assistant Manager- 46 hours a week (5 overnight shifts)

  • Weekends and holidays required

    Benefits include medical, dental, vision, life, disability, vacation, sick days, retirement plan at 21 years of age (Profit Sharing, 401k, Esop), credit union, child care reimbursement account, scholarship program, seniority awards, promotions from within and more.

    HOW TO Apply:

  • go to [website]

  • Select "Jobs" tab at the top of the page

  • Hit "Apply" under "Store Jobs" section

    Job Type: Full-time

    Salary: $39,200.00 /hour


  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off

  • Parental leave

  • Relocation Professional development Tuition Other
  • What does an Assistant Store Manager do?

    Assistant Store Managers are typically employed at retail stores that sell clothing, jewelry, gifts, tech gadgets and other consumer goods, but they can also work in the food service industry in grocery stores or specialty food and drink shops. Assistant Store Managers use their experience working in retail and their leadership skills to aid Store Managers in hiring employees, setting employee standards, taking inventory and restocking shelves.

    They also might be expected to fill in when the Store Manager can’t work. They often have a wider role of carrying out additional duties as necessary with the goal of improving business performance and customer satisfaction.

    Assistant Store Manager skills and qualifications

    Assistant Store Managers use a variety of soft skills and industry knowledge to provide the most comprehensive support they can, which can include:

    • Strong communication and interpersonal skills to effectively lead staff, help customers and work with upper management
    • Great customer service skills, including patience and active listening, to ensure customers feel heard and helped
    • Presentation skills and knowledge of best visual and marketing display practices
    • Conflict management skills to resolve customer issues effectively and ensure efficiency on teams
    • Good time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives
    • In-depth knowledge of the store’s merchandise, its exact location and its prices

    Assistant Store Manager salary expectations

    An Assistant Store Manager makes an average of $27,383 per year. Salary may depend on the level of experience, education and geographical location.

    Assistant Store Manager education and training requirements

    Assistant Store Manager candidates may have a minimum of a high school diploma or its equivalent with years of relevant experience and training as a store staff member. Other candidates may have an associate or bachelor’s degree in business or another field. Training is often earned on the job, so Assistant Store Manager candidates are likely to have gained knowledge in general store management, customer service and other necessary tasks. Additional on-the-job training may be helpful to candidates with limited experience with specific store management processes, software or tools.

    Assistant Store Manager experience requirements

    Many Assistant Store Manager candidates are likely to have at least five years of experience in a retail setting, typically as a junior staff member or store associate. Some candidates may also have previous supervisory experience, often as a team lead or supervisor. Depending on the store’s needs, a degree and relevant certification may be acceptable in place of professional supervisory or leadership experience.

    Job description samples for similar positions

    If the Assistant Store Manager job description template isn’t what you are looking for, see our job descriptions for related positions:

    Frequently asked questions about Assistant Store Managers

    What should you look for in an Assistant Store Manager's resume?

    Reviewing applications is an important part of choosing the right candidate for an opening. When reviewing applications for an Assistant Store Manager position, consider the following qualifications:

    • Previous experience working in retail: This demonstrates that a candidate has gained experience working with customer service and performing sales related duties like giving a sales pitch, greeting customers, ringing up customers and counting the drawer. Potential roles include Sales Representatives, Customer Service Representatives or Sales Associates.
    • Previous experience working as an Assistant Store Manager: This isn’t necessarily a requirement for someone applying for an Assistant Store Manager position, but it can be useful to hire someone who already has experience in a leadership role.
    • Detail-oriented nature: This can show that a candidate is aware of their surroundings, which is important when working for retail stores as theft and shoplifting may happen. A vigilant Assistant Store Manager may be able to prevent your business from losing profit.

    Who reports to an Assistant Store Manager?

    Typically, Sales Associates or Sales Representatives report to Assistant Store Managers when they have questions about their work duties or if there is a situation with a customer. If your business has a stock room with employees who help unload and organize inventory, Assistant Store Managers may also have authority over them. However, above all, each employee will report to the Store Manager. The Assistant Store Manager may take on more of a direct leadership role when the Store Manager is absent or if specific tasks need to be completed.

    Is there a difference between the job titles Assistant Store Manager and an Associate Store Manager?

    Yes, the difference between an Assistant Store Manager and an Associate Store Manager lies in their area of focus. For example, the Associate Store Manager is usually in charge or a particular department in a shopping center or mall. In contrast, the Assistant Store Manager helps the Store Manager in overseeing the entire store, including managing Associate Store Managers. In smaller retail locations, an Associate Store Manager position may not be necessary.

    What career paths do Assistant Store Managers typically take?

    Assistant Store Managers can go on to obtain full store management positions at a retail location. They may be able to use their retail experience in combination with further education in the form of a bachelor’s degree to get corporate positions. This may include positions as a Buyer, Merchandiser or Purchasing Manager.

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      Last updated: Apr 28, 2021