Banker Job Description: Top Duties and Qualifications

A Banker is in charge of tending to their clients’ finances, managing bank account transactions and helping new customers sign up for banking services. A Banker’s duties include opening and closing checking accounts, giving basic advice on a bank’s products, submitting deposits and guiding clients through loan applications.

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Banker duties and responsibilities

A Banker is often the first professional in the banking institution that a client sees whenever they walk into a bank. They must be able to create a welcoming environment for regular and new clients alike. The tasks may vary depending on where a Banker works. However, the following are some of the everyday duties and responsibilities for any Banker:

  • Providing periodic reports and analysis
  • Ensuring that all applications meet the standards of the company and regulatory compliance 
  • Actively prospecting, recruiting and pre-qualifying new clients for various financial services
  • Referring clients to other financial experts when necessary
  • Maximizing the efficiency and profitability of various financial products 
  • Monitoring client accounts and keeping information up-to-date
  • Being the primary point of contact for established and new clients 
  • Working with colleagues in a collaborative work environment to develop better solutions and products

Banker Job Description Examples:




Full-Time and Part-Time Positions

A Banker is responsible to learn many facets of the banking industry, so they may become an integral part of the bank.

  • accurately handling cash, processing transactions and maintaining records;

  • providing quality customer sales and service to identify customer needs while maintaining existing and developing new client relationships;

  • maintaining working product knowledge and completing all training and cross-training requirements;

  • recognizing and capitalizing on sales opportunities that equitably benefit both the customer and the bank;

  • providing quality customer sales and service by identifying customer needs and recommending products/services to maintain existing and develop new client relationships;

  • responsible for accurately opening accounts, explaining and processing investments and other financial services;

  • assisting with compiling loan file documentation;

  • referring bank products and services;

  • and professionally represents and protects the Bank’s interest.

    Knowledge & Experience Requirements:

  • High school diploma or General Education Degree (GED).

  • Previous experience with cash-handling preferred but not required.

  • Ability to read and comprehend simple instructions, short correspondence, and memos.

  • Ability to write simple correspondence.

  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

  • Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.

  • Ability to compute rates, ratios, and percentages and to draw and interpret bar graphs.

  • Ability to apply common-sense understanding to carry out detailed written and oral instructions.

  • Ability to deal with problems involving a few concrete variables in standardized situations.

  • Ability to work under high pressure while maintaining a professional demeanor.

    Essential Functions:

  • This position requires long periods of standing.

  • This position requires regular lifting of up to 50 lbs.

  • This position requires the ability to operate a computer, telephone and other office equipment (fax machine, copy machine, adding machine, etc.

  • This position requires ability to work outside of regular business hours on occasion.

    Member Fdic

    Equal Opportunity Employer

    Equal Housing Lender

    Job Types: Full-time, Part-time

    Salary: $11.00 to $13.00 Health Dental Vision Retirement plan

  • Paid time off
  • What does a Banker do?

    Bankers work at financial institutions to provide direct assistance to individual clients, investors or companies so that they can manage their money. Bankers advertise their employer’s different financial services, greet clients, perform administrative work, investigate unusual transactions, authorize loans, update accounts, follow procedures to keep accounts secure and help clients access their funds through money orders, cashier’s checks and deposit slips. Their job is to explain financial protocols to clients, help them efficiently make changes to their account and direct them to other banking services that could be beneficial to their situation.

    Banker skills and qualifications

    A successful Banker should have knowledge of a wide range of financial strategies, strong communication skills and an ability to prioritize and be flexible with new tasks that arise throughout the workday. The following are the necessary skills and qualifications that you may find appropriate to add to your job description:

    • Strong analytical skills
    • Ability to multitask
    • Ability to organize confidential and sensitive information
    • Working knowledge of office software 
    • Conflict management skills
    • Strong listening skills
    • Exceptional interpersonal skills 
    • Desire to help clients with their financial needs 

    Banker salary expectations 

    Based on the payment information posted on by users and anonymous employees, the average salary for a Banker is $40,479 per year. This exact salary figure can depend greatly on factors such as experience level and geographical location. Some common benefits for Bankers include tuition reimbursement, relocation and commuter assistance, health insurance and paid time off.

    Banker education and training requirements

    A candidate for the post of a Banker needs to have a high school diploma or a General Education Diploma (GED). They must also have at least a bachelor’s degree in accounting, finance or related fields of study. Once recruited to the company, the new hire may have to take independent courses such as finance, accounting or math to help acquaint themselves with the technical skills necessary for their day-to-day operations. They may also need to undertake on-the-job training. 

    Banker experience requirements

    A potential candidate should have some experience in the financial sector as well as vast experience in sales and customer service. They also need a basic understanding of retail banking services and products. A Banker candidate needs to be conversant with basic regulations and practices involving personal banking. Prior internships in the financial sector completed during college could increase an applicant’s chances of being hired.

    Job description samples for similar positions

    If you’re looking for candidates for similar roles to a Banker, see our job description template for a related position:

    Frequently asked questions about Bankers


    What are the qualities of a good Banker?

    A good Banker is friendly, detail-oriented and able to keep a positive attitude in stressful situations. Having a good attitude is essential for being successful at the customer service portion of being a Banker. Bankers help people resolve problems with their accounts, so excellent Bankers must be able to make clients trust them and feel at ease through confidence, focus and clear communication in all situations. Great Bankers enjoy working with people and solving problems while also having an interest in financial services and investments.


    What is the difference between an Investment Banker and a Relationship Banker?

    There are several different types of banking positions that aspiring Bankers can pursue. Relationship Bankers, also known as Personal Bankers, are finance professionals who act as an intermediary between a bank and a customer. They handle the day-to-day financial needs of individuals. Investment Bankers have less of an administrative role and generally work more in an advisory role, helping businesses and other organizations make investment decisions and manage their various investment accounts.


    What is the difference between a Bank Teller and a Banker?

    Bank Tellers and Bankers work together at financial institutions but have different levels of responsibilities. Bank Tellers generally sit behind the counter at a bank and are the first people customers interact with when they have a question about their finances or need to access their account. Bank Tellers refer customers to Bankers for more complex individual support so that they can get individualized assistance managing their accounts, making significant changes or applying for loans. Bankers have a large sales element to their job while Bank Tellers focus mainly on administrative work and client care.


    What is a typical day for a Banker?

    Bankers can work long hours interacting with clients during business hours and processing paperwork after the bank closes to the public. On an average day, a Banker will meet with clients to help them open an account, verify a customer’s identity to meet security procedures and refer them to a new financial service. They process loan applications, make updates to reflect financial transactions and take phone calls from current or prospective clients.

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