Banquet Server Job Description: Top Duties and Qualifications

A Banquet Server, or Banquet Waiter, is responsible for serving food and beverages to guests at venues or catering events. Their duties include greeting guests and taking their orders, bringing them the correct drinks and dishes and refilling their beverages as needed.

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Banquet Server duties and responsibilities

The duties and responsibilities of a Banquet Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction. Here are some examples of the duties and responsibilities of a Banquet Server:

  • Assist with the complete setup and breakdown of the banquet area.
  • Relay food and beverage orders.
  • Maintain a high level of cleanliness and awareness of sanitary practices.
  • Anticipate guests’ needs and exceed customer service expectations.
  • Maintain composure in a fast-paced environment.
  • Relay important information about orders, allergies and special requests to the appropriate person.
  • Respond urgently and appropriately to any concerns.
  • Present in professional appearance and mannerisms.

Banquet Server Job Description Examples:

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Banquet Server

The Waterfront NYC is looking for banquet servers who are capable of working in a fast-paced and team-friendly environment. Banquet servers must be able to handle taking food/drink orders of tables of any size at any given time. Proper food and drink serving etiquette are required, as is knowledge of pivot-point seating. Working knowledge of beer and wine is required. Tips certification is a must but will be provided if necessary. At The Waterfront NYC, we strive to give our customers outstanding service, going above and beyond the call of duty. Banquet server’s duties and requirements include but are not limited to:

  • Proper clean uniform must be maintained at all times

  • Able to take multiple food/drink orders with 100% accuracy

  • Must have a working knowledge of proper serving etiquette

  • Must be able to carry trays of food/drinks of any size at any given time

  • Must maintain clean working stations

  • Able to carry out proper opening/closing cleaning procedures to completion

  • Have working knowledge of POS systems

  • Able to comply with all food safety procedures (Food Handlers Certificate is a plus)

    We are looking for team players with a strong work ethic. Open availability and a willingness to learn and work is a must.

    Job Types: Full-time, Part-time

    Salary: $20.00 to $25.00 /hour

    Experience:

  • food service: 2 years (Required)

  • serving: 2 years (Required)

  • customer service: 2 years (Required)

  • server: 2 years (Required)

  • restaurant: 2 years (Required)

    Work authorization:

  • United States (Required)

    Additional Compensation:

  • Tips

    Work Location:

  • One location

    Benefits:

  • Flexible schedule

    Hours per week:

  • 10-19

  • 20-29

    Pay Frequency:

  • Weekly

    This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused

  • Innovative -- innovative and risk-taking

  • Aggressive -- competitive and growth-oriented

  • Outcome-oriented -- results-focused with strong performance culture

  • Stable -- traditional, stable, strong processes

  • People-oriented -- supportive and fairness-focused

  • Team-oriented -- cooperative and collaborative

    This Job Is:

  • A job for which military experienced candidates are encouraged to apply

  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more

  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education

  • A job for which all ages, including older job seekers, are encouraged to apply

  • Open to applicants who do not have a college diploma

    Schedule:

  • Monday to Friday

  • Weekends Holidays Day Night 8 hour 10 hour 12 hour On call
  • ×

    Banquet Server

    Private Yacht Club seeking friendly, outgoing, dependable, motivated, and dependable. It's your opportunity to be part of an amazing team. Looking for Hostess, Banquet Servers, Regular Servers and Bartenders. Experience is a must. Rate of pay is based on experience.

    What we offer:

    Great training program, Flexible schedules, Paid Vacation, Opportunities for growth

    Responsibilities :

    Serve food & Beverages to guests, Explain menu items, Prepare dining area to serve, Clean all areas, Make all guests feel welcome, Follow all checklists, and be a team player.

    If you meet the above requirements, please send resume or stop in and fill out an application.

    Job Type: Part-time

    Salary: $14.00 to $18.00 /hour

    Work Location:

  • One location

    Hours per week:

  • 10-19

    Schedule:

  • Monday to Friday

  • Weekends required

  • Holidays required

  • Day shift

  • Night shift

  • On call

    Company's

  • ×

    Banquet Server

    Great for students. Quick Start: The uniform is black non-slip shoes, pants, vest, long sleeve shirt, black belt, bow tie.

    Hard-working, loyal, dedicated, self-starters we can trust to show up on time and stay calm under pressure will advance quickly.

    Have a mobile phone for shift give-ups and pick-ups. Smokers Need Not Apply.

    Job Type: Part-time

    Salary: $10.00 /hour

    Job Type: Part-time

    Salary: $10.00 /hour

    License:

  • Food Handlers (Preferred)

  • Tabc (Preferred)

    Work authorization:

  • United States (Required)

    Shifts:

  • Morning (Preferred)

  • Mid-Day (Preferred)

  • Evening (Preferred)

    Working Days:

  • Friday (Preferred)

  • Saturday (Required)

  • Sunday (Preferred)

    Work Location:

  • One location

    Benefits:

  • Health insurance

  • Retirement plan

  • Flexible schedule

    Hours per week:

  • Less than 10

  • 10-19

  • 20-29

  • 30-39

    Typical start time:

  • 8AM

    Typical end time:

  • 12AM

    This Job Is:

  • Open to applicants under 18 years old, provided it is legally allowed for the job and location

  • Open to applicants who do not have a high school diploma/GED

  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks - learn more at [website]

  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more

  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education

  • Open to applicants who do not have a college diploma

    Schedule:

  • Weekends Day Night 8 hour 10 hour 12 hour shift
  • What does a Banquet Server do?

    Banquet Servers typically work for catering companies or event venues to help the catering staff deliver food to guests. They use their customer service skills to ensure that guests have everything they need and in doing so, they elevate their employer’s image. Their job is to communicate with kitchen staff and transfer the correct order details to them. They also engage with guests throughout their meal to ensure everything is satisfactory. They may also be responsible for cleaning tables after guests leave and providing customer feedback to the kitchen staff.

    Banquet Server skills and qualifications

    The best candidate for your Banquet Server position will have the following prerequisite skills and qualifications:

    • Ability to lift 50-75 pounds and stay comfortable on their feet for the entire shift
    • Excellent time management and the ability to prioritize tasks
    • Positive attitude and teamwork skills
    • Effective communication, both written and verbal
    • Extreme attention to detail and quality
    • Ability to follow verbal directions in a fast-paced and dynamic environment

    Banquet Server salary expectations

    The average salary for a Banquet Server is $12.05 per hour but may vary based on geographic location, candidate experience and specific requirements for the role. The typical tenure for a Banquet Server is less than a year.

    Banquet Server education and training requirements

    Most states will require the Banquet Server to have a food handler certification, and some require special certifications to handle alcohol or carry out cash and card transactions. A high school level of education is standard in the industry. Training usually takes place in-house and is minimal. The main focus of this position is communication and maintaining a high level of standard representing the business. Education or previous experience with customer service and communications is preferable. This is an entry-level position for most companies, and a quality candidate can be trained easily.

    Banquet Server experience requirements

    Experience in the food service industry or any previous position with a focus on customer service and satisfaction is paramount for the Banquet Server position. Knowledge of proper service etiquette and state and federal liquor laws is important to ensure alcohol is not served to minors or intoxicated people. 

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    Frequently asked questions about Banquet Servers

     

    What is the difference between a Banquet Server and a Restaurant Waiter?

    The main difference between a Banquet Server and a Restaurant Waiter is the environments in which they work. For example, Restaurant Waiters work at a set location for a local restaurant or restaurant chain. In contrast, Banquet Servers working for catering companies and may travel with them to different venues to provide the same types of services. Further, Restaurant Waiters typically have a set number of tables within a particular area of a restaurant that they have to wait on. Banquet Servers may be of service to any diner at an event that needs a drink or food order.

     

    What are the daily duties of a Banquet Server?

    On an average day, a Banquet Server meets event staff at the event location before the start of guest arrivals. They help set up tables, chairs and table decorations. They also make sure that each table has the correct number of napkins, utensils and glasses. Throughout the event, they work with other Banquet Servers to interact with guests, tell them about the menu and take their orders. 

    Once all tables receive their food, Banquet Servers stand nearby, ready to refill drinks, take additional orders or clear tables. If the event requires guests to pay for their meals, Banquet Servers have the task of collecting payment and issuing receipts. After the conclusion of the event, Banquet Servers work with other staff to clean tables, put away chairs and remove remaining plates and glasses.

     

    What qualities make a good Banquet Server?

    A good Banquet Server is someone who works well under pressure as they need to be able to serve a large number of people in a short time-frame. They should have a personable nature that adds to the customer’s positive experience and makes them a good coworker to other servers and staff members. They should also be physically fit as they will most likely be standing for the entire event. They may also have to carry large trays of food and beverages that require the right technique and upper-body strength. A good Banquet Server should also have legible handwriting that helps kitchen staff read tickets accurately and in an efficient manner.

     

    Who does a Banquet Server report to?

    Banquet Servers typically report to the Head Server, but they can also report to the Catering Manager or Event Manager depending on the type of company they work for. They usually report to these individuals to help address diner complaints and to receive information about menu changes and seating arrangements before the start of an event.

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