What does a Banquet Server do?
Banquet Servers typically work for catering companies or event venues to help the catering staff deliver food to guests. They use their customer service skills to ensure that guests have everything they need and in doing so, they elevate their employer’s image. Their job is to communicate with kitchen staff and transfer the correct order details to them. They also engage with guests throughout their meal to ensure everything is satisfactory. They may also be responsible for cleaning tables after guests leave and providing customer feedback to the kitchen staff.
Banquet Server skills and qualifications
The best candidate for your Banquet Server position will have the following prerequisite skills and qualifications:
- Ability to lift 50-75 pounds and stay comfortable on their feet for the entire shift
- Excellent time management and the ability to prioritize tasks
- Positive attitude and teamwork skills
- Effective communication, both written and verbal
- Extreme attention to detail and quality
- Ability to follow verbal directions in a fast-paced and dynamic environment
Banquet Server salary expectations
The average salary for a Banquet Server is $12.05 per hour but may vary based on geographic location, candidate experience and specific requirements for the role. The typical tenure for a Banquet Server is less than a year.
Banquet Server education and training requirements
Most states will require the Banquet Server to have a food handler certification, and some require special certifications to handle alcohol or carry out cash and card transactions. A high school level of education is standard in the industry. Training usually takes place in-house and is minimal. The main focus of this position is communication and maintaining a high level of standard representing the business. Education or previous experience with customer service and communications is preferable. This is an entry-level position for most companies, and a quality candidate can be trained easily.
Banquet Server experience requirements
Experience in the food service industry or any previous position with a focus on customer service and satisfaction is paramount for the Banquet Server position. Knowledge of proper service etiquette and state and federal liquor laws is important to ensure alcohol is not served to minors or intoxicated people.
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