Billing Clerk Job Description: Top Duties and Qualifications

A Billing Clerk, or Invoicing Clerk, is responsible for creating financial documents like credit memos and invoices for customers to receive. Their duties include processing bills from clients or customers, overseeing the review of monthly balances across departments and maintaining organized financial records of invoices and other documents.

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Billing Clerk duties and responsibilities

The most important duties for the Billing Clerk job should be included as a list following a brief sentence or two about the importance in your organization. This lets candidates quickly determine their level of interest with the company. 

The duties and responsibilities of the Billing Clerk with our practice involve a range of tasks. As a key part of our team, duties include:

  • Answering phones, responding to patient requests or transferring to the necessary department
  • Processing medical bills by sending them to patients and insurance providers as necessary
  • Accurate logging of payments received from providers and patients while maintaining current records and balances
  • Maintain current records including billing addresses, contacting patients as needed
  • Collecting co-payments or other fees upon admittance
  • Help patients understand billing and charges for which they are responsible
  • Follow up on delinquent payments and resubmit billing as needed

Billing Clerk Job Description Examples:


Billing Clerk

Remote Medical Billing Clerk

We are a Premier Receivables Management Company seeking motivated individuals for medical billing. No-Fault/Workers' Compensation or Third Party Billing experience required. Candidate should possess strong computer skills. Job requirements include facility billing, verification and follow-up with insurance and a working knowledge of MS Office and multiple billing systems.

Work From Home!


  • Responsibilities

  • Documentation and follow-up entries on accounts

  • Identifying and updating incomplete or missing information on accounts

  • Operate medical billing software programs and client systems

  • Use strategy and tact with insurance companies to resolve accounts

  • Effectively communicate patient and clinical issues


  • Results

  • Work to reduce and maintain an error rate of 4% or less

  • Working denials and rejections in a timely manner

  • Represent POM in a professional and positive manner

  • Meet and exceed daily and monthly productivity goals

  • Effective communications with staff and management


  • 2 years combined previous insurance and related health care experience

  • Payer website fluency and IVR

  • Adapt to change, quickly problem solve and escalate issues as appropriate

  • Maintain accuracy of work and compliance with all rules and regulations

    POM offers a comprehensive benefits package including but not limited to:


  • Up to $21.00 per hour, based on experience

  • Full time paid training

  • Medical/Dental/Vision and 401(k)

  • Paid Time Off (Vacation pay / Holiday pay / Sick pay)

  • Employee referral bonus

  • Direct access to management

  • Career advancement opportunities

  • Employee recognition

    Work Hours:

    Monday through Saturday 8am – 7pm – Flex hours

    We are an Equal Opportunity Employer and will consider all applicants without consideration to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristics protected by law.

    Job Types: Full-time, Part-time

    Salary: $16.00 to $21.00 /hour


  • Medical Billing And Coding: 1 year (Required)

  • No Fault / Workers Comp: 1 year (Required)


  • High school or equivalent (Required)

    Additional Compensation:

  • Bonuses

    Work Location:

  • Fully Remote


  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off

  • Work from home

  • Flexible schedule

    This Job Is:

  • Open to applicants who do not have a college diploma

    Benefit Waiting period may Only full-time employees eligible

  • ×

    Billing Clerk

    Entry Level Position

  • - fast paced, detail oriented position - duties include quick and accurate data entry, completion of legal invoice review, editing and electronic submissions as required by our clients, daily filing etc.

    Must be able to complete all tasks each day with little assistance; be very reliable and punctual as attendance is important for this position.


    Knowledge of Excel

    Excellent communication, research, and customer service skills

    Education: High School Diploma or equivalent

    Company benefits package available offering paid medical benefits, 401K and profit-sharing. We are an Equal Opportunity Employer

    Job Type: Full-time

    Job Type: Full-time


  • billing: 1 year (Preferred)

  • billing/invoicing: 1 year (Preferred)

    Work Location:

  • One location

    This Job Is:

  • A good job for someone just entering the workforce or returning to the workforce with limited experience and Open to applicants who do not have a college Monday to Friday
  • ×

    Billing Clerk

    Billing Clerk Responsibilities and Duties:

  • Prepare bills and invoices for medical services and treatments received.

  • Establishes payment arrangements on current and delinquent patient accounts.

  • Contacts and follows up with individuals to reconcile accounts.

  • Collaborates with designated collection agencies to collect seriously delinquent accounts.

  • Gathers patient insurance and financial information to generate payment for company.

  • Updates and obtains medical authorization for payment from insurers.

  • Gathers information needed to secure payment from third party insurances.

  • Regularly updates Medicare and Medicaid cost and bad-debt reports, billing, collection and other related information.

  • Monitors debts and unresolved patient accounts by filing claims, not limited to estates claims, probate issues and contacting the court clerk.

  • Collects payments on outstanding accounts from hospital employees through payroll deduction, automatic transfers and other payment arrangements.

  • Collect financial, demographic and insurance information from obstetrical patents prior to delivery to ensure timely payments and to send invoices.

  • Follows all work processes, procedures, while maintaining compliance to the rules and regulations set forth by the company.

  • Strives to deliver high-quality results at all times in accordance with standards.

  • Protects and keeps all patient and hospital information confidential.

  • Proudly services the company by following all Hipaa, Jcaho, state, and federal laws and standards.

  • Accepts ownership for all tasks and responsibilities while improving the company’s reputation.

  • Actively explores new activities, networking opportunities and educational pursuits to improve job knowledge and skills.

  • Similar duties as assigned.

    Medical Billing Clerk Skills and Qualifications

  • High School Diploma or GED

  • Associate Degree desired

  • 5 years of experience in a medical or healthcare office setting in billing

  • Above average critical thinking, communication and analytical skills

    We are currently hiring effective 4/01/2020. All interviews will be held over Zoom to ensure the safety of you and our staff. Thank you for your cooperation and understanding!

    Job Type: Full-time

    Salary: $17.00 to $21.00 /hour


  • Billing: 5 years (Preferred)

    Work Location:

  • One location


  • Flexible schedule

  • Parental leave

  • Professional development assistance

  • Other


  • Monday to Friday

  • No weekends

  • Day shift

    Company's website:

  • No
  • What does a Billing Clerk do?

    Billing Clerks typically work for a variety of corporations across industries, including retail, food service, healthcare, entertainment and manufacturing. They work closely with the accounting or finance departments to ensure that their company receives necessary payments and sends out checks to pay for services on time. Their job is to identify outstanding client debts and create invoices accordingly. They also review receipts and other data to create a collection of figures to contribute to a client’s final invoice document. They may also compare invoices with shipment logs to ensure that their company receives the correct amount of products for the amount they paid.

    Billing Clerk skills and qualifications

    To ensure that you receive the most possible qualified candidates while eliminating those who are not, include a few clear necessary skills for success in the job role. 

    A successful Billing Clerk candidate will have certain skills and qualifications needed to carry out their daily duties. These may include:

    • Ability to multitask
    • Great written and verbal communication skills
    • Highly organized with great time-management skills
    • Accurate 10-key abilities
    • Strong customer service skills
    • Works efficiently in a fast-paced environment

    Billing Clerk salary expectations

    A Billing Clerk makes an average of $15.11 per hour. This pay rate may vary depending on the applicant’s education, experience and geographical location.

    Billing Clerk education and training requirements

    Although we are willing to train the right person, we would prefer someone with experience or formal training for the Billing Clerk position with our company. The ideal candidate will have some education related to accounts receivables or office management, but the minimum educational requirements for this job include a high school diploma or GED. An associate’s degree in medical billing and coding would be a big plus.

    Billing Clerk experience requirements

    Some otherwise qualified candidates lacking direct experience in your industry may still qualify because the experience will translate to your operation. Try to include such experience here so you do not limit your pool of applicants any more than necessary. Some experience related to the job of a Billing Clerk which we would consider in lieu of direct experience includes office management, collections, working in payroll or even experience as a warranty and claims clerk.

    Job description samples for similar positions

    If you’re looking for candidates for similar roles to a Billing Clerk, take a look at our job description template for a similar position:

    Frequently asked questions about Billing Clerks


    What are the different types of Billing Clerks?

    There are a few different types of Billing Clerks, depending on the industry they work in. Here are some examples of the kinds of Billing Clerks:

    • Insurance Clerk: This type of Billing Clerk works for insurance companies to accept a policyholder’s insurance claims and calculate the amount owed to them to account for what they lost.
    • Gaming Clerks: These professionals work for casinos and other institutions to review customer earnings, distribute checks or cash to customers and coordinate the sale of tokens to participate in organized gambling activities.
    • Payroll Clerks: This type of Billing Clerk works within businesses to calculate employee pay based on their work schedule and other factors related to benefits. They calculate their earnings and write checks for upcoming pay periods.
    • Purchasing Clerks: These professionals work in manufacturing to ensure that their review invoices and monitor the status of orders (e.g. paid, unpaid, delivered, undelivered).
    • Brokerage Clerks: Brokerage Clerks work for investment or brokerage firms to organize investor documents and process checks for stocks, bonds and other types of loans.


    What are the daily duties of a Billing Clerk?

    On a typical day, a Billing Clerk starts by reviewing any new financial statements, invoices, checks and other documents. They scan paper documents to organize them into electronic filing folders and create a to-do list to achieve by the end of the workday. Throughout the day, they refer to other professionals in the accounting of finance departments to identify calculation errors and ask questions. They review accounts receivable documents to identify payment needs from customers or clients. 

    They send reminder emails to customers or paper documents that outline the amount and date due. They also calculate bills for clients and check over their work to ensure accuracy.


    What qualities make a good Billing Clerk?

    A good Billing Clerk is someone who has a devotion to accuracy. This enables them to check and recheck their calculations before finalizing invoices and other forms for clients. Billing Clerks should also have an investigative mindset. This helps them find the causes of discrepancies and make corrections accordingly. Further, a good Billing Clerk has excellent verbal and written communication which allows them to ask questions and make suggestions to clients and coworkers alike. A good Billing Clerk should also have a strong understanding of financial business practices, documents and accounts to perform their job duties well.


    Who does a Billing Clerk report to?

    A Billing Clerk typically reports to the Accounts Payable Manager, Accounting Manager or Finance Director within a company. They report to them to ask questions and receive specific billing tasks.

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