Business Analyst Job Description: Top Duties and Qualifications

A Business Analyst, or Systems Analyst, collects data about an organisation’s operations to improve its systems and processes. Their primary duties include researching business processes, making reports with recommendations to the company’s management and analysing the potential impact of their recommendations.

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Business Analyst duties and responsibilities

A Business Analyst’s most important duties and responsibilities include:

  • Analysing the structure of a business to determine how it operates and determine its objectives
  • Identifying any problems with the current business model
  • Designing potential solutions to any problems identified during the research phase
  • Preparing and delivering a report of their findings to leadership with comprehensive risk and impact assessment
  • Developing comprehensive end-to-end (E2E) test cases at the application and multi-application levels
  • Overseeing the implementation of approved process improvements
  • Hiring, monitoring and overseeing the IT team members
  • Carrying out training sessions and workshops to guide relevant teams
  • Carrying out periodic quality checks

Business Analyst Job Description Examples:


Business Analyst

Company Description:

Clearlink Partners is an industry leading medical management consultancy that is earning the reputation for asking the tough questions, listening well, and building high performing operational and technology teams that deliver superior results. Clearlink Partners offers clinical management services and solutions to both managed care organizations and health systems.

We are looking for a Business Analyst who will be the vital link between our health plan client's information technology capacity and business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of the care management platform.


  • Work with IT and implementation team to define configuration specifications and business analysis requirements within ClinicalCare Advance and Facets

  • Perform quality assurance during and after implementation

  • Define reporting and alerting requirements

  • Help design, document and maintain system processes

  • Report on common sources of technical issues or questions and make recommendations to product team

  • Communicate key insights and findings to product team

  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the custome

  • Assist in development of KPI report production, automation, and validation

  • Manage, interpret, and validate all data that is produced by the client, maintaining the focus on improving the quality of member care.

  • Provide recommendations for possible process changes to help optimize current procedures in support of maximizing outcomes.

  • Conduct targeted audits of all provider and member oriented work streams to promote compliance, positive member experience, optimize outcomes, and ensure high-value impactful procedures are in place.

  • Investigate potential quality of care complaints, including tracking and trending areas of concern.

  • Ensure compliance of plan with Clinical CareAdvance 2.0 reporting requirements


  • Previous experience working for a managed care organization in Business / Systems Analysis or Quality Assurance

  • Proven experience in eliciting requirements and testing

  • Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools

  • Basic knowledge in generating process documentation

  • Strong written and verbal communication skills including technical writing skills


  • 2+ years experience at a Managed Care Organization

  • Ability to travel weekly to the client site in the Pacific Northwest

  • Strong knowledge of clinical workflow, policies and procedures

    Job Types: Full-time, Contract


  • business analysis: 2 years (Required)

  • healthcare: 2 years (Required)

  • Managed Care: 2 years (Required)

  • Facets: 1 year (Preferred)

  • Trizetto Clinical CareAdvance: 1 year (Required)

    Required travel:

  • 75% (Required)

    Work Location:

  • One location


  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off

    This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous

  • Detail-oriented -- would rather focus on the details of work than the bigger picture

  • Innovative -- prefers working in unconventional ways or on tasks that require creativity

  • High stress tolerance -- thrives in a high-pressure environment


  • Monday to Friday


  • ×

    Business Analyst

    Job Summary

    We are looking for Junior Business Data Analyst and this role includes collection of data and assisting the organization make better decisions. We will work closely with you through mentoring to ensure your professional success.

    Responsibilities and Duties

    Communicating with various organizational levels.

  • Build strong relationships with business partners.

  • Enhance reporting outputs and data visualization.

  • Collaborate with team members, data teams, and business contacts.

  • Maintain and update existing data.

    Required Experience and Qualifications

    Bachelor’s degree.

  • 0-1year of professional experience.

  • Excellent time management and prioritization skills.

  • Gather systems information.

  • Other related duties according to business needs.

    Job Type: Full-time

    Salary: $60,000.00 to $63,000.00 /year

    Work United States Health insurance

  • ×

    Business Analyst

    Position Description

    GSA National, an AssuredPartners company, has been helping government contractors ensure compliance and streamline costs since 1991 by providing consulting, compliance and administrative outsource services to the industry’s leading contractors. We specialize in the design, management, and administration of employee benefit programs for government contractors.

    GSA National is looking for a Business Analyst, with 2 - 4 years of experience, to join our team in Fairfax, VA. This position will expose the candidate to innovative benefits technology designed and built by GSA National and its technology partners.

    The ideal candidate for this position is a problem solver. As a Business Analyst, you will use your knowledge, skills, and abilities to solve organizational information challenges and will use your critical thinking skills to identify client requirements and translate those into detailed instructions for your internal and external team to execute. The ideal Business Analyst also has strong writing and communication skills and can build relationships with both their team members and client stakeholders.

    The Business Analyst will perform a variety of critical tasks to support the day-to-day operations of a senior executive. You will closely work with Client Account Managers, Benefits Information Specialists, Sales, and Finance team members.


  • Elicitation, organization, translation, analysis and prioritization of both business level and functional requirements.

  • Development of process flow and data processing logic.

  • Development and execution of independent verification and validation test scripts and plans, as well as production-based operational acceptance testing.

  • Assisting with strengthening existing client relationships and developing new business opportunities by participating in client or prospect meetings and working on proposals.


  • Bachelor’s degree

  • 2-4 years’ work experience

  • Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, Visio, etc.)

  • Possessing knowledge, some experience, and capabilities in the development of solutions, recommendations or outcomes is a plus.

  • Demonstrated leadership, analytical, organization, interpersonal, communication skills, and highly developed Microsoft Suite skills required.

  • Ability to provide exceptional client service, research and resolve issues, and demonstrated commitment to continuous learning.

  • Ability to work on multiple projects simultaneously.

    Job Type: Full-time

    Salary: $0.00 /year


  • Business Analysis: 2 years (Required)


  • Bachelor's (Required)


  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off


  • Monday to Friday

    Company's website:

  • Temporarily due to Covid-19
  • What does a Business Analyst do?

    A Business Analyst researches how an organisation operates and how this operation affects its revenue. They use the information collected to suggest improvements to business processes and maximise efficiency and revenue. Business Analysts also implement business solutions and also help train new employees to understand the benefit of the solution and how best to implement it. 

    Business analysts spend most of their workday in an office setting. They may work in-house, remotely or on a contract basis. 

    Business Analyst skills and qualifications

    Business analysts act as facilitators and mediators for all business systems. A successful Business Analyst wil have various prerequisite skills and qualifications that include:

    • Excellent research and analytic skills
    • In-depth knowledge of data modelling techniques
    • Working knowledge of relevant business management principles
    • Excellent attention to detail
    • Ability to turn complex concepts into simple language
    • Excellent verbal and written communication skills
    • Working knowledge of word processing tools and other relevant software packages

    Business Analyst experience requirements

    Business Analyst should have several years of experience in business management or forecasting. They must also have several years of experience in implementing new systems and providing training on how to to use these systems to their teammates. Candidates who had full-time positions as Business Analysts in their previous roles or have completed an internship or apprenticeship are preferred.

    Business Analyst education and training requirements

    A Business Analyst must have a Bachelor’s Degree in Business Studies, Business Administration, Computer Science or a similar field. A Master’s Degree in Business Information Systems is also useful. Some employers prefer candidates with qualifications from the International Institute of Business Analysis UK (IIBA). 

    Other employers require an industry-recognised certification, such as the Certified Business Analysis Professional (CBAP) credential, for professionals with at least 7,500 hours of work in the field of business analysis; and the Certification of Competency in Business Analysis (CCBA), for Business Analysts with at least 3,750 hours of hands-on experience. 

    Business Analyst salary expectations

    According to Indeed Salaries, the average salary of a Business Analyst is £39,777 per year. This figure will vary depending on experience, industry and geographical location and also whether the Business Analyst works in-house as opposed to being a consultant.

    Job description samples for similar positions

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    Business Analyst job description FAQs

    What is the difference between a Business Analyst and a Data Analyst?

    Both professionals analyse operational data for an organisation. However, while a Data Analyst only collects data to identify trends and patterns, Business Analyst go further by using the information gathered to make business decisions for the organisation.

    What should you look for in a Business analyst CV?

    When going through a Business Analyst’s CV, look out for skills such as  the ability to conduct extensive research and knowledge of data modelling. They should have a Degree in Business Information Systems or training in business analysis or data analysis. Look at their previous work experience and career objectives to ensure that it ties with your business goals. Hiring a candidate whose goals align with yours will result in job satisfaction. This will ensure that the person is a good fit for the job and can help push the company’s productivity and revenue up.

    How can you make your Business Analyst Job Description stand out?

    You can make your job description stand out by including all the relevant requirements such as skills, education and duties. It’s also important to let prospective applicants know what kind of salary to expect and what kind of team they will be working on.

    Who does a Business Analyst report to?

    A Business Analyst typically reports to a Project Manager. However, with Business Analysts who work on several projects, they may report to a Director or Vice-President of an organisation.

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