Business Intelligence Analyst Job Description: Top Duties and Qualifications

Last updated: August 22, 2022

A Business Intelligence Analyst, or Business Intelligence Specialist, is responsible for managing data retrieval and analysis within an organization. Their duties include organizing data points, communicating between upper management and the IT department and analyzing data to determine a corporation’s needs.

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Business Intelligence Analyst duties and responsibilities

A Business Intelligence Analyst has a diverse scope of duties and responsibilities depending on the nature of the organization. However, the primary duty of the Business Intelligence Analyst is to transform data into insight that can help to improve the value of the business. Other duties and responsibilities of a Business Intelligence Analyst within a company include:

  • Developing and managing business intelligence solutions for the organization
  • Providing reports through office applications to improve business processes
  • Collaborating with team members for the purpose of collecting data and executing the company’s mission
  • Analyzing business requirements and processes and recommending them to the management and executives for implementation
  • Creating and maintaining documentation that includes the design, requirements and user manuals for the organization
  • Identifying the development needs for the purpose of streamlining and improving the operations of the organization for efficiency and profitability
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What does a Business Intelligence Analyst do?

Business Intelligence Analysts typically work for corporations across industries as members of the IT or business development departments. They work closely with the IT department, Business Development Officers and department heads to improve daily operations. Their job is to use data visualization and mining software programs to make inferences about customer satisfaction, employee productivity, employee retention, workplace culture and sales quotas. They may also be responsible for hiring Data Analysts and Architects to aid in organizing and retrieving data points.

Business Intelligence Analyst skills and qualifications

A Business Intelligence Analyst is responsible for the success of the business because the organization uses the data they collect to discover areas of revenue loss and identify areas that need improvement in order to increase the company’s profits. To carry out these responsibilities, a candidate should have the following skills and qualifications:

  • Excellent interpersonal, communication, listening and presentation skills
  • The ability to work both as a team and independently
  • Excellent problem solving and analytical skills
  • Technological and computer knowledge
  • Proper knowledge on business policies and regulations
  • An understanding of budgeting procedures, methods, evaluation criteria and resource planning
  • Strong management and leadership skills

Business Intelligence Analyst salary expectations

The national average salary of a Business Intelligence Analyst is $93,758 per year. However, this figure may vary depending on the geographical location of the employer and the industry that they are in. It is therefore advisable that employers confirm the salary offered by similar businesses within the industry or in their geographical location to ensure they offer fair compensation to prospective Business Intelligence Analysts. 

Business Intelligence Analyst education and training requirements

Training and education requirements for the Business Intelligence Analyst may vary from one employer to the other, and also depending on the specific industry and role. However, a two-year degree and requisite experience are vital to the position. In most cases, a bachelor’s degree in business, economics, information science or a related field is essential for this position and a master’s degree, particularly in business analytics, is an added advantage. A Certified Business Analysis Professional (CBAP) certification through the International Institute of Business Analysis (IIBA) can give applicants an added advantage.

Business Intelligence Analyst experience requirements

Most organizations require a candidate to have 3 years of experience in business intelligence and at least 2 years of experience in an analytics role. In most cases, the general professional experience ranges from 5 to 7 years.

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Frequently asked questions about Business Intelligence Analysts


What is the difference between a Business Intelligence Analyst and a Business Analyst?

Business Intelligence Analysts and Business Analysts both work to improve their company’s operations by analyzing data, but they differ in their level of seniority and scope of job responsibilities. For example, Business Analysts focus specifically on internal company procedures and review data points to determine areas to improve communication, enhance productivity or deliver better customer service.

In contrast, Business Intelligence Analysts look at company data and data from industry competitors or market research to make comparative assumptions about their company’s current operations in relation to others in their industry. Therefore, Business Intelligence Analysts hold a more senior position and may delegate tasks to Business Analysts.


What are the daily duties of a Business Intelligence Analyst?

On a typical day, a Business Intelligence Analyst reviews their schedule for the day. They analyze data points from customer reviews, employee performance, sales numbers and other metrics. Business Intelligence Analysts participate in meetings with the IT and business development departments. They also use software programs to convert data points into readable charts or graphs. During downtime in their office, Business Intelligence Analysts write reports that summarize key data points and make suggestions on how to improve operations.


What qualities make a good Business Intelligence Analyst?

A good Business Intelligence Analyst has an analytical mindset, enabling them to take various data points and draw meaningful conclusions about what they represent. For example, below-average sales quotas and low employee satisfaction scores imply that sales staff need better training to meet their required expectations. Business Intelligence Analysts also value continued education and enroll in certification courses for topics like data mining and data analytics. This is an essential quality as it ensures their understanding of new and updated software programs.


Who does a Business Intelligence Analyst report to?

A Business Intelligence Analyst typically reports to the Chief Executive Officer (CEO) of a corporation to provide them with guidance and insights into company operations and industry trends. In larger corporations, a Business Intelligence Analyst may report to a Business Development Executive or Director of Business Development to help determine areas for improvement within the company.

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