What does a Business Operations Manager do?
Business Operations Managers work at mid-sized companies and large corporations to organize different company activities and sync them up to minimize wasted time and materials. Business Operations Managers conduct performance reviews, make recommendations on improving policies and procedures, develop plans for scaling business operations, research channels for cost reduction and monitor accounting processes. They are responsible for ensuring that each employee has the resources they need to complete their job by managing inventory, transportation, budgeting and hiring procedures. They act as a liaison between the executive team and the staff who implement their vision.
Business Operations Manager skills and qualifications
A great Business Operations Manager needs to have the following top skills:
- Leadership and motivational skills: A Business Operations Manager needs to be able to motivate a team and provide specific goals
- Good communication skills: An effective Business Operations Manager must be able to communicate on different levels with people. Being able to get a message across to staff, superiors and customers is an essential skill that is put to the test daily.
- Problem-solving and conflict management skills: Since most working environments will have some sort of conflict either internally or with clients, the Business Operations Manager will need good conflict management skills to resolve conflict.
- Accountability: A Business Operations Manager is responsible for a number of business aspects, as such he or she needs to have a sense of accountability.
- People management and motivation: Companies only get things done when the staff is motivated. A successful Business Operations Manager knows how to build a strong team and develop positive relationships by understanding and addressing individual needs of staff.
- Delegating skills: The difference between a happy and successful Business Operations Manager compared to a successful but unhappy Business Operations Manager is the ability to get things done through others and to know how and when to hand over tasks to team members.
- Able to work under pressure: Since a Business Operations Manager has to look after a number of things, there will be stringent deadlines to meet. It is important that a Business Operations Manager can effectively work even under pressure situations.
Business Operations Manager salary expectations
In the U.S. the average salary for a Business Operations Manager is $66,961 per year. This salary estimate is based on 323 salaries submitted to Indeed, by Business Operations Manager employees, and collected from job advertisements over the past 36 months. It’s based on 3-5 years of Business Operations Manager experience.
Business Operations Manager education and training requirements
To qualify as a Business Operations Manager a candidate needs to hold a bachelor’s degree in business management, business administration or economics. Larger organizations often also require a master’s degree in business administration or finance.
Business Operations Manager experience requirements
Job experience for this position may vary. Typically, a company will be looking for a candidate with 5+ years of experience in managing a complex human resources, finance or operations department.
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