Business Systems Analyst Job Description: Top Duties and Qualifications

Last updated: July 28, 2022


A Business Systems Analyst, or Computer Systems Analyst, is responsible for using their knowledge of software programs and business strategies to help companies maximize productivity and communication. Their duties include talking with management to determine their needs, coordinating with IT professionals to create or update software based on those needs and training company employees on how to use the software effectively in their daily jobs.

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Business Systems Analyst Duties and Responsibilities

Business Systems Analysts use skills in troubleshooting and problem-solving to overcome organizational challenges. Business Systems Analysts have the following responsibilities:

  • Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge
  • Improve training and operational procedures within a business to increase efficiency and productivity
  • Work directly with clients to understand the individual needs of the business
  • Create and present reports to executive team members and shareholders to support recommendations
  • Oversee implementation projects from beginning to completion
  • Use a variety of data analysis and organization tools to discover the most impactful insights
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What does a Business Systems Analyst Do?

Business Systems Analysts help management learn how to use software programs effectively. They may also research new IT systems and technological trends to help level their company with competitors.

Business Systems Analysts typically work for corporations, but they can also work for government agencies or healthcare organizations. They use their background in IT to help their company adapt to new and beneficial technologies. Their job is to work closely with the IT department and company management to provide each with insights into unfamiliar areas. For instance, Business Systems Analysts help members of the IT department understand how technology incorporates into company goals and values.

Business Systems Analyst Skills and Qualifications

A successful Business Systems Analyst often have certain prerequisite and qualifications, which include:

  • Problem-solving: Business analysts are often tasked with identifying challenges within the organization and then implementing certain procedures and processes to overcome them. Strongly developed problem-solving skills are crucial in this role.
  • Communication: Business Systems analysts use various forms of written and verbal communication to gather information about a business and create reports. Analysts are required to communicate with team members of all levels.
  • Technical: Technical skills are also important in the Business Systems Analyst role. Upgrading, troubleshooting and implementing new hardware programs is one of the requirements of a systems analyst.
  • Project management: A business system analyst often works in a project team environment. Strongly developed organizational and time management skills are important to move a project from beginning to completion.

Business Systems Analyst Salary Expectations

The average yearly salary for a Business Systems Analyst is $84,239 per year. Some Business Systems Analysts’ salaries range between $29,000 and $168,000 per year, depending on geographical location, level of experience and the industry in which the business analyst works. An experienced business analyst who works with a large technology group, making recommendations for upgrading technical equipment can expect to earn more than an entry-level business analyst who makes lower-valued business recommendations for a smaller company.

Business Systems Analyst Education and Training Requirements

A minimum of a bachelor’s degree is often required to become a Business Systems Analyst, but a master’s degree may provide more advanced coursework and practice, making these candidates more versatile and well-versed in their role. Relevant degrees include business administration and computer systems. Most Business Systems Analysts receive hands-on training during an internship or through practicum experience in their education. Some business analysts continue their training in an entry-level position while working and learning on-the-job underneath a more experiened business analyst.

Business Systems Analyst Experience Requirements

Previous experience is often recommended as a Business Systems Analyst. Some analysts earn prior experience in their educational program through internships or class projects. Others come from a similar position with previous computer systems, business and analyst experience. A background in computers and technologies is also useful in this role.

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Frequently asked questions about Business Systems Analysts


What is the difference between Business Systems Analysts and Business Analysts?

Although some companies use the titles Business Systems Analyst and Business Analyst interchangeably, there is a way to distinguish between these two similar roles. The main difference between a Business Systems Analyst and a Business Analyst is that Business Systems Analysts focus on analyzing current IT systems and software programs and how they add value or complicate daily business practices. In contrast, Business Analysts concentrate more on the actual activities of a company, including the organization of company roles, HR procedures, communication methods and the use of technology like IT systems.

Therefore, Business Analysts have a more broad range of focus that can include a company’s use of IT systems. In contrast, Business Systems Analysts focus solely on the use of IT systems within their company.


What makes a good Business Systems Analysts?

A good Business Systems Analyst is someone who enjoys problem-solving. They continuously look for new programs that have the potential to better their company’s workflow. They also have excellent interpersonal communication abilities, which allow them to interact with IT professionals, managers and employees across departments. A good Business Systems Analyst also has a degree of computer programming knowledge that enables them to aid in the creation of new IT systems for their company. They also value suggestions from management and employees about where they think a new system would be most helpful.


What are the daily duties of a Business Systems Analyst?

On a typical day, a Business Systems Analyst starts by responding to timely requests. They review survey data to determine whether employees find new software programs useful and whether they need more training. Throughout the day, they participate in meetings with upper management and the IT department to identify areas where technology could help business operations. 

They work with members of the IT department to answer questions about current projects and make adjustments to their designs. They also visit company departments to help train individual employees or small groups on how to use a particular program for their jobs.


Who does a Business Systems Analyst report to?

A Business Systems Analyst typically reports to the Director of Business Analysis or the Business Development Manager. These professionals specialize in overseeing a team of individuals responsible for helping a business improve its operations. In smaller companies, a Business Systems Analyst may report directly to the Chief Executive Officer (CEO) or the Business Owner, themselves.

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