Business Systems Analyst Job Description: Top Duties and Qualifications

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A Business Systems Analyst, or Computer Systems Analyst, is responsible for using their knowledge of software programs and business strategies to help companies maximize productivity and communication. Their duties include talking with management to determine their needs, coordinating with IT professionals to create or update software based on those needs and training company employees on how to use the software effectively in their daily jobs.

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Business Systems Analyst Duties and Responsibilities

Business Systems Analysts use skills in troubleshooting and problem-solving to overcome organizational challenges. Business Systems Analysts have the following responsibilities:

  • Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge
  • Improve training and operational procedures within a business to increase efficiency and productivity
  • Work directly with clients to understand the individual needs of the business
  • Create and present reports to executive team members and shareholders to support recommendations
  • Oversee implementation projects from beginning to completion
  • Use a variety of data analysis and organization tools to discover the most impactful insights

Business Systems Analyst Job Description Examples:


Business Systems Analyst

Do the finest work of your career

with one of the finest hospital systems.

Join us at UF Health Shands in Gainesville, where the professional setting

is as attractive as our reputation for clinical excellence.

Join the University of Florida Health team in Gainesville to enjoy our world-class clinical reputation, climate, and quality of life. Our nationally recognized organization is rapidly growing and adding to our team of talented individuals in a full array of career areas.

UF Health Shands is hiring for an ERP Business Systems Analyst

  • position in Gainesville, Florida.

    The salary range is $63,544 - $83,803.

    The University of Florida Shands Hospital is recognized by Becker's Hospital Review as one of the 100 Top Hospitals, by Forbes as One of America's Best Employers, and by Indeed as #20 on the list of 25 top-rated workplaces: Best Hospitals. Our Magnet-designated facility offers not only world-class patient care, but also outstanding research and education opportunities to its employees.

    UF Health Shands provides the following core benefits:

  • Medical Insurance (Effective Immediately Upon Date OF Hire)

  • Prescription Program

  • Short-Term Disability

  • Long-Term Disability Insurance

  • Employee Life and AD&D Insurance (effective the first day of the month after employment)

  • Retirement Plan

  • Paid Time Off (accrues bi-weekly based on hours worked and years of service)

  • Employee Assistance Plan

  • Tuition Reimbursement (available after six months of employment)

    Position Summary:

    Serve as IS Business Analyst for PeopleSoft Development supporting Supply Chain/Financials Systems projects & ongoing maintenance support including upgrades, bundles & additional functionality projects. Provide assistance with development tasks using Application Designer. Focus on the technical view of the Finance and Supply Chain applications with emphasis on the impact, implications, and the functional-technical benefit of enhancements, as well as the design and implementation of customizations and fixes to the production system. Work with PeopleSoft Team to provide production support for PeopleSoft Supply Chain/Financials System. This includes resolving system issues with both end users and technical staff. Ensure adherence to established Service Level Agreements. Utilize the change control process; working with both end users and technical team to ensure changes are documented correctly. Clearly document and communicate complex design and functionality to management and customers. Role may also include additional support of the Par Inventory system. Prior knowledge of this application is not required. Lead/support PeopleSoft Governance activities, proactive monitoring & metrics reporting.

    Minimum Education and Experience Requirements:

  • High School graduate or equivalent.

  • AS or equivalent degree or certification in Information Technology or related field; or other equivalent combination of education, training, and experience.

  • Must have knowledge of and experience using software applications (word processing, spreadsheets, databases).

  • Must have strong analytical abilities, problem solving skills, and excellent interpersonal communication skills, both verbal and written.

    Be part of the team of excellence that is moving medicine forward.

    In addition to a culture defined by teamwork and professional support, we offer competitive salaries, outstanding benefits, and relocation assistance.

    Equal Opportunity Employer M/F/D/V

    Job Type: Full-time

    Salary: $63,544.00 to $83,803.00 /year


  • High school or equivalent (Required)

    Work Location:

  • One location


  • Health Dental Vision Retirement plan

  • Paid time off

  • Tuition
  • ×

    Business Systems Analyst

    Position Summary:

    Under general supervision, the Business Systems Analyst I (BSA I) uses established procedures for performance of standard and routine assignments to conclusion; unusual problems which may require exceptions to procedures or processes are referred to the supervisor for guidance. At this level, the BSA I will be responsible for participating in one project at a time.

    Essential Job Functions:

  • Researches software systems in order to understand existing functionalities and impact of potential changes

  • Documents scope of software update requests through research

  • Captures business requirements and business process management

  • Translates business requirements to specific and complete functional requirements to be relied upon by designated project team

  • Collaborates with the project team and validate that all necessary requirements have been fulfilled

  • Various marginal functions


  • BS degree in computer science, information technology, or related field, or equivalent combination of education and work experience

    Minimum Experience:

  • one (1) to two (2) years of business systems analysis experience including working with customers and project teams to launch successful projects that meet the requirements of the business

  • At least one (1) year of insurance industry experience

    Or equivalent combination of education and/or experience

    Job Type: Full-time

    Salary: $60.00 to $70.00 /hour


  • business analysis: 2 years (Preferred)


  • Bachelor's (Preferred)


  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan


  • Monday to No
  • ×

    Business Systems Analyst


    Wynneford Advisors is a management consulting company focused on companies with logistics problems. Our clients include large clients with household names as well as privately-owned businesses. We help clients solve complicated logistics issues. Case studies of our work can be found at [website]

    We are looking for an organized, detail oriented and results focused Business Systems Analyst to join our team in Raleigh, NC. Wynneford provides transportation consulting services to its clients including freight spend analysis, strategies to enhance performance and service, and implementation management. This position will work closely with Wynneford’s top management and have high level exposure to client management and decision makers.

    The Business Systems Analyst will (i) develop and maintain a thorough understanding of existing business processes and the information and data they require and generate, and (ii) leverage technology and build additional systems and processes to better enable business operations and analytics for Wynneford and its clients. The candidate must enjoy learning and experimenting with technology to develop analytics and reports in user-friendly, digestible formats. The ideal candidate will have a strong focus on customer service and achieve satisfaction in seeing a project to completion.

    Job Description

  • Assist in analyzing new prospects’ data in order to determine savings opportunities.

  • Ensure TMS system meets business requirements and goals and fulfills user requirements.

  • Provide technical support to employees, clients and vendors for applicable technology systems.

  • Support managers in business process improvements, implementing best practices and fully utilizing technology system capabilities.

  • Interact with stakeholders, customers and technical resources to design, implement and maintain customized system interfaces.

  • Create easily digestible report formats and prepares reports for end users.

  • Provide systems training for current and new technical and non-technical employees.

  • Keep apprised of new technology relevant to industry and company.

    What We Look For

  • Understanding of information technology systems.

  • Curiosity of further expanding knowledge and understanding of technology.

  • Knowledge of Excel macros and Salesforce coding preferred but not required.

  • High energy and service focused.

  • Enjoys problem solving.

  • Must be capable of setting priorities and working under pressure.

  • Must be able to multi-task and always be thinking two steps ahead.

    Minimum Requirements

  • Bachelor’s degree in Business Administration, Computer Systems, IT, Mathematics, or similar quantitative discipline.

  • 1-2 years of relevant experience.

  • Highly proficient in Microsoft Excel.

  • Experience with Salesforce is highly desired.

    What We Offer

  • Competitive salary + bonus opportunities.

  • Competitive benefits package options including medical, dental, vision, life and disability insurance, retirement plans with company match, paid time off, flex-time, and paid holidays.

    Job Type: Full-time


  • relevant: 1 year (Required)


  • Bachelor's (Required)


  • Raleigh, NC 27615 (Required)

    Work authorization:

  • United States (Required)

    Additional Compensation:

  • Bonuses

    Work Location:

  • One location


  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off

    This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused

  • Outcome-oriented -- results-focused with strong performance culture

  • Stable -- traditional, stable, strong processes


  • Monday to Friday

    Benefit Conditions:

  • Waiting period may apply

  • Only full-time employees Temporarily due to Covid-19
  • What does a Business Systems Analyst Do?

    Business Systems Analysts help management learn how to use software programs effectively. They may also research new IT systems and technological trends to help level their company with competitors.

    Business Systems Analysts typically work for corporations, but they can also work for government agencies or healthcare organizations. They use their background in IT to help their company adapt to new and beneficial technologies. Their job is to work closely with the IT department and company management to provide each with insights into unfamiliar areas. For instance, Business Systems Analysts help members of the IT department understand how technology incorporates into company goals and values.

    Business Systems Analyst Skills and Qualifications

    A successful Business Systems Analyst often have certain prerequisite and qualifications, which include:

    • Problem-solving: Business analysts are often tasked with identifying challenges within the organization and then implementing certain procedures and processes to overcome them. Strongly developed problem-solving skills are crucial in this role.
    • Communication: Business Systems analysts use various forms of written and verbal communication to gather information about a business and create reports. Analysts are required to communicate with team members of all levels.
    • Technical: Technical skills are also important in the Business Systems Analyst role. Upgrading, troubleshooting and implementing new hardware programs is one of the requirements of a systems analyst.
    • Project management: A business system analyst often works in a project team environment. Strongly developed organizational and time management skills are important to move a project from beginning to completion.

    Business Systems Analyst Salary Expectations

    The average yearly salary for a Business Systems Analyst is $84,239 per year. Some Business Systems Analysts’ salaries range between $29,000 and $168,000 per year, depending on geographical location, level of experience and the industry in which the business analyst works. An experienced business analyst who works with a large technology group, making recommendations for upgrading technical equipment can expect to earn more than an entry-level business analyst who makes lower-valued business recommendations for a smaller company.

    Business Systems Analyst Education and Training Requirements

    A minimum of a bachelor’s degree is often required to become a Business Systems Analyst, but a master’s degree may provide more advanced coursework and practice, making these candidates more versatile and well-versed in their role. Relevant degrees include business administration and computer systems. Most Business Systems Analysts receive hands-on training during an internship or through practicum experience in their education. Some business analysts continue their training in an entry-level position while working and learning on-the-job underneath a more experiened business analyst.

    Business Systems Analyst Experience Requirements

    Previous experience is often recommended as a Business Systems Analyst. Some analysts earn prior experience in their educational program through internships or class projects. Others come from a similar position with previous computer systems, business and analyst experience. A background in computers and technologies is also useful in this role.

    Job Description Samples for Similar Positions

    If you are looking to fill a similar position to a Business Systems Analyst, then you might find one of the following related job descriptions to be useful:

    Frequently asked questions about Business Systems Analysts


    What is the difference between Business Systems Analysts and Business Analysts?

    Although some companies use the titles Business Systems Analyst and Business Analyst interchangeably, there is a way to distinguish between these two similar roles. The main difference between a Business Systems Analyst and a Business Analyst is that Business Systems Analysts focus on analyzing current IT systems and software programs and how they add value or complicate daily business practices. In contrast, Business Analysts concentrate more on the actual activities of a company, including the organization of company roles, HR procedures, communication methods and the use of technology like IT systems.

    Therefore, Business Analysts have a more broad range of focus that can include a company’s use of IT systems. In contrast, Business Systems Analysts focus solely on the use of IT systems within their company.


    What makes a good Business Systems Analysts?

    A good Business Systems Analyst is someone who enjoys problem-solving. They continuously look for new programs that have the potential to better their company’s workflow. They also have excellent interpersonal communication abilities, which allow them to interact with IT professionals, managers and employees across departments. A good Business Systems Analyst also has a degree of computer programming knowledge that enables them to aid in the creation of new IT systems for their company. They also value suggestions from management and employees about where they think a new system would be most helpful.


    What are the daily duties of a Business Systems Analyst?

    On a typical day, a Business Systems Analyst starts by responding to timely requests. They review survey data to determine whether employees find new software programs useful and whether they need more training. Throughout the day, they participate in meetings with upper management and the IT department to identify areas where technology could help business operations. 

    They work with members of the IT department to answer questions about current projects and make adjustments to their designs. They also visit company departments to help train individual employees or small groups on how to use a particular program for their jobs.


    Who does a Business Systems Analyst report to?

    A Business Systems Analyst typically reports to the Director of Business Analysis or the Business Development Manager. These professionals specialize in overseeing a team of individuals responsible for helping a business improve its operations. In smaller companies, a Business Systems Analyst may report directly to the Chief Executive Officer (CEO) or the Business Owner, themselves.

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