What does a Care Coordinator do?
Care Coordinators work for home healthcare providers, non-profits, government programs and medical facilities such as hospitals and clinics to ensure that patients understand the steps they need to take to receive appropriate medical care. Care Coordinators who work at a healthcare institution advocate for their patients and communicate with other healthcare providers to accurately update documents and schedule appointments. Care Coordinators who work for community access programs are assigned particular cases and handle all healthcare communications on behalf of elderly or disabled clients. They work out payment plans, transportation and other barriers that could prevent patients from getting healthcare.
Care Coordinator skills and qualifications
A successful care coordinator candidate will have specific skills needed to fulfill their duties. They will utilize strong organizational skills necessary to systematize a care plan for several patients at once, while coordinating with diverse healthcare workers who hold varied schedules. Highly developed verbal and written communication skills will expedite and facilitate patient understanding of health needs while maintaining a high level of respect and confidentiality for the patient. The successful applicant will guide patients and teams with compassion, while demonstrating a complete understanding of healthcare procedures and practices.
Care Coordinator salary expectations
A care coordinator’s average salary is $17.33 per hour. Schedules vary, but most healthcare workers work full-time. Some will be required to work after hours, on weekends or during holidays as many healthcare facilities are open at all hours. Additionally, managers may need to be on call in case of emergencies.
Care Coordinator education and training requirements
Most care coordinators have at least a bachelor’s degree prior to entering the field, and many have earned a master’s degree in medical management, nursing, or business administration. Graduate programs may last up to three years and often do require one year of supervised administrative experience or healthcare consulting. Prior to working as care coordinators, many people have worked as registered nurses (RNs) in a variety of healthcare settings.
Some states will require a social worker license and some care coordinators choose to earn certifications through different outlets such as the Professional Association of Healthcare Office Management.
Care Coordinator experience requirements
Many employers require care coordinators to have prior experience working with patients in either an administrative or clinical role. Others may begin their route as financial clerks or health information technicians. Familiarity within the healthcare realm is beneficial to successfully navigate through the system and easily adapt to the requirements of the field.
Job description samples for similar positions
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