What does a Case Manager do?
Case Managers typically work for government agencies or hospitals to help people across a variety of age groups with mental and physical conditions. They act as an advocate for their client’s health and make sure they receive the right care for their situation. Their job is to work with healthcare professionals like Doctors and Nurses to come up with a treatment plan that best fits their client’s needs.
They also arrange transitional plans for clients to continue receiving excellent care after being discharged from the hospital. Transitional plans ensure that clients continue to improve even without the constant care provided in a hospital setting.
Case Manager skills and qualifications
A good Case Manager job description briefly details the preferred skills and qualifications for job applicants. This section should be concise and include only relevant details, yet it should be detailed enough to inform Case Managers whether they would be a good candidate for the available position. Case Managers usually have the following skills and qualifications:
- Compassionate and able to relate to different clients with various needs
- Motivational to encourage clients to follow their care plans
- Strong verbal and written communication skills to explain to clients, family members and friends and professionals the case and care plan and maintain good case records
- Critical thinking and problem solving to determine the best care plan for each client after assessing clients, analyzing notes from health care and social workers
- Flexibility to change care plans if they are not getting the best results
- Organization to manage several different cases at once
- Computer literacy to maintain and manage case records
Case Manager salary expectations
Case Managers typically earn $18.65 per hour. However, salaries can vary depending on factors including the Case Manager’s experience, employer and location. Average salaries range from $7.25 to $44.85 per hour.
Case Manager education and training requirements
Case Managers require at least a bachelor’s degree. Fields of study vary depending on the field a Case Manager aspires to work in. For example, a bachelor’s degree in nursing equips Case Managers to work in the health care field. A bachelor’s degree in psychology helps Case Managers secure positions working in the mental health field. Counseling, sociology and social work are also common fields of study for Case Managers. Many employers also require candidates to hold Commission for Case Manager certification, especially in mid-level and senior Case Manager roles.
Case Manager experience requirements
Businesses hiring Case Managers typically require applicants to complete an internship. Internships, sometimes completed as part of degree programs, provide hands-on experience working in case management. In addition, unless the vacant position is for an entry-level Case Manager, organizations usually require candidates to have several years’ paid experience in a case management role.
Job description samples for similar positions
If this Case Manager job description sample does not meet your needs exactly, consider using one of the job description examples we have written for similar positions: