What does a Cashier do?
Cashiers can be employed in any retail environment such as grocery stores, shopping malls, retail outlets, boutiques or entertainment venues to handle sales and customer purchases. Cashiers maintain a working knowledge of product codes, company return policies and current coupons to ensure that customers pay the appropriate amount for each item they purchase. Their job is to ring up customers, enter accurate information in the payment terminal, wrap up purchases and provide friendly customer service to encourage shop patrons to return.
Cashier skills and qualifications
A successful Cashier candidate will have various skills and qualifications to perform the required duties. Examples of Cashier skills and qualifications include:
- Ability to calculate sales and change quickly
- Accountability and accuracy in reconciling sales receipts
- Oriented toward serving others and helping customers
- Customer-service skills
- Ability to stand for long periods of time
- Ability to lift up to 50 pounds
- Excellent verbal communication
- Ability to work in a fast-paced, stressful environment
- Attention to detail
- Knowledge of point-of-sale systems
Cashier salary expectations
A Cashier makes an average of $11.54 per hour. Pay rate may depend on level of experience, education and the geographical location.
Cashier education and training requirements
Cashiers don’t need any formal education requirements, though some employers may prefer a high school diploma or GED. Instead, candidates should possess good mathematical and customer service skills. Cashiers with prior experience will have training with proper cash handling policies as well as common point-of-sale systems. Most Cashiers undergo on-the-job training to learn about the company’s policies, procedures and point-of-sale systems.
Cashier experience requirements
Entry-level Cashiers don’t need any prior experience since they usually complete on-the-job training. Cashiers working in high-volume stores may need at least one year of experience in a customer service position. Experience in the same industry ensures the Cashier is familiar with the products and services, which is valuable. Head Cashiers or those in a supervisory position should have two to three years of experience, and experience leading others is useful.
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