What does a Chief of Staff do?
Chiefs of Staff often take over responsibilities executive team members lack the time to complete. They often handle the daily operations of a company by interacting and engaging closely with employees to identify any issues and provide valuable solutions. Chiefs of Staff take the information they gain from their day-to-day duties and relay any important details to executive members to keep them involved in the company’s operations.
They usually handle the internal and external communications with employees and clients through speeches, reports and newsletters. Chiefs of Staff are usually in charge of implementing and managing any organization-wide initiatives and programs. They’ll then communicate these decisions and efforts to executive staff members.
Chief of Staff skills and qualifications
A successful Chief of Staff will have certain prerequisite skills and qualifications, which include:
- Communication: A Chief of Staff regularly works with team members of all levels, so strongly developed written and verbal communication skills are crucial.
- Leadership: The Chief of Staff acts as a leader, planning meetings and determining the needs of the business. The ability to lead in an effective and trustworthy way is important when working as a Chief of Staff.
- Time management: The Chief of Staff is not only responsible for improving the efficiency of the business but managing the time of the executive leader. They use skills in organization and planning to prioritize tasks, set meetings and diffuse work conflict without bringing it to the attention of the executive leader.
- Problem-solving: Whether it is conflict within the workplace or a problem with a vendor, customer or partner, it is the role of the Chief of Staff to take the necessary steps to overcome problems their organization faces.
Chief of Staff salary expectations
A Chief of Staff makes an average of $120,079 per year. Salary may depend on level of experience, education and the geographical location.
Chief of Staff education and training requirements
While some Chief of Staff applicants have a bachelor’s degree, many hiring managers prefer at least a master’s degree. Candidates generally have a degree in business administration or in a related industry like finance, economics or logistics. Previous training, either through an educational program or in an executive role, is often expected of a Chief of Staff. Some Chiefs of Staff may also choose to pursue a certification either before or during employment.
Chief of Staff Experience Requirements
Because organizations often choose to hire a Chief of Staff to improve the daily operations of the company, a Chief of Staff is often expected to have previous experience. Some employers will choose a candidate with prior work experience in an executive role in their industry, whereas others may choose a candidate who has previous Chief of Staff experience in a different industry.
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