Clerk Job Description: Top Duties and Qualifications

A Clerk, or Bookkeeper, is responsible for performing administrative tasks to support daily business operations. Their duties include responding to phone calls or emails, maintaining an organized filing system and restocking office supplies as needed.

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Clerk Duties and Responsibilities

Clerks are responsible for tasks assigned to them by their office manager or other department employees. Most of these tasks involve working with company documents and internal and external communications. However, the duties of Clerks may also involve some accounting and inventory work, depending on the business. While duties vary according to the Clerk’s employer and industry, the following tasks are common:

  • Updating and storing business files to ensure they are accurate and accessible for other employees
  • Typing reports, letters and other business documents
  • Sorting mail and responding to it or distributing it to appropriate employees
  • Answering telephone calls and emails and redirecting them to other employees when appropriate
  • Issuing invoices and following up outstanding payments
  • Taking dictations and minutes during meetings
  • Making travel arrangements for other company employees’ business trips
  • Monitoring office supplies and reporting when stock levels are low to office manager

Clerk Job Description Examples:

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Clerk

Provide Clerical Support

Performs day to day clerical duties as required which may include:

  • Preparing death certificates related documents

  • Completing required permits and / or certificates

  • Preparing and processing Veteran’s Paperwork

  • Ordering supplies, filing and responding to inquiries

  • Ensures that the required documentation to support requested products and services is accurate and complies with state, federal and company rules and regulations, to include:

  • Acts on calls from external customers, including other cemeteries and mortuaries, to provide product and service selections, to include disposition of remains, contracts, and payments

  • Assists Sales, Community or Funeral Directors as needed

  • Assists location management with daily operations including delivery process and liability release

  • Prepares for funeral services by preparing sign-in books, ensuring veteran’s paperwork is completed, and assisting professional funeral staff as directed

  • Cleans and maintains the chapel and office

    Customer Service

  • Communicates client family’s needs promptly and accurately to the appropriate staff member.

  • Conveys a sense of concern and empathy with client family members at all times.

  • Demonstrates a caring attitude when problems arise while calmly and efficiently bringing the situation to the attention of a staff member who can provide resolution

  • Responds to customer inquiries via telephone, internet and in person

  • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

  • Keeps accurate records

  • Performs other duties as assigned

    Education

  • High School or GED equivalent

    Certification/License

  • None required

    Experience

  • 1 - 2 years’ experience in an office clerical or customer service capacity required

  • Experience working in a customer-focused and fast-paced professional environment required

  • Spanish speaking preferred

    Job Types: Full-time, Part-time

    Salary: $13.00 to $15.00 /hour

    Experience:

  • customer service: 1 year (Preferred)

  • administrative duties: 1 year (Preferred)

    Benefits:

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off

    This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused

  • People-oriented -- supportive and fairness-focused

  • Team-oriented -- cooperative and Job Is:

  • A job for which military experienced candidates are encouraged to A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more

  • A job for which all ages, including older job seekers, are encouraged to Open to applicants who do not have a college diploma
  • ×

    Clerk

    Interviewing Immediately

    Please apply at [website] select Memphis, TN and go to Mynt Coin Clerk

    Mynt Coin Clerks work as team members of the cash handling department. You will be responsible for operating, maintaining, diagnosing, and repairing the Mynt coin machine; also moving inventories of coin after robotic process complete. Material handling, forklift, and machinery experience preferred.

    Shift Available:

    1:00pm - 9:30pm

    Responsibilities and Duties

    Work with automated, cutting edge, robotic machinery in a fast paced production oriented environment where meeting volume standards is mandatory.

    Operate, maintain, diagnose and repair machinery consistently and correctly over an 8 hour shift. Move inventories of coin after robotic process complete.

    Control chain of custody for coin inventories through automated process.

    Adhere to all mandates and policies required by Supervisor.

    Communicate verbally with co-workers and management.

    Required Skills

    This position requires a high level of dedication and accountability.

    Must be motivated and have the ability to work unsupervised at times.

    A strong mechanical aptitude with the ability to perform basic mechanical repairs and adjustments, troubleshoot and diagnose mechanical and electrical issues with assistance, communicate with a high level of detail to tech support.

    Ability to push/pull wagons, carts, buggies, dollies loaded with cargo weighing up to several hundred pounds.

    Unrestricted ability to stand, walk, bend, squat.

    Ability to repetitiously lift bags of coin weighing from 30-55 pounds from ground level to a height of at least 4-feet, approximately one (1) bag per minute.

    Ability to lift boxes of rolled coin (weighing as much as 12-25 pounds) off conveyor belt and position on rack on level from 6 inches to 3 feet off floor level.

    Ability to count, add and subtract; record numbers and signatures; read weights and distinguish coin denominations.

    Loomis offers a comprehensive benefits package that includes Automatic 401K Plan for all employees and a selection of benefits covering Dental, Vision, Medical, Long Term Disability, Flexible Spending Accounts, and Life, AD&D plans for the employee and their dependents. We are looking for applicants who are at least 18 years of age, show steady employment history and can pass a comprehensive background check that includes criminal history check and a pre- employment drug test.

    Full-time with Benefits

    $14.25 per hour

    Job Type: $14.25 relevant: 1 year (Preferred)

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    Clerk

    Position Summary/Function:

  • The General Clerk will be responsible and accountable for enacting the policies and procedures of the Enrd Copy, Mail, Scanning and Supply Departments in its operations; providing quality customer service, and working effectively in a team environment with other department staff.

    Specific Job Duties & Accountabilities:

    1. Implements and follows department objectives in accordance with the Procedures.

    2. Sorting Mail.

    3. Researching and re-routing misdirected mail.

    4. Document Scanning

    5. Photocopying

    6. Assembling Note Books

    7. Accountable Mail Delivery

    8. Completing tracking logs

    9. Faxing

    10. These positions are interchangeable

    11. Shares and operates equipment resources within the department to provide efficient usage of information throughout the organization.

    12. Has a thorough working knowledge of all tasks within the department.

    13. Sort, count and time stamp documents

    14. Other duties as assigned

    Key responsibilities include:

    - Operate computers and scanners

    - Lift large trays/tubs of mail and heavy packages

    - Handle time-sensitive and confidential mail

    - Maintain all logs and reporting documentation;

    - Participate in cross-training and assist other teams during slow periods

    - Ability to work in a warehouse environment - you will be on your feet for most of the day

    - Adhere to all safety procedures

    - Comply with all established Osha health, safety and security standards associated with a hazardous work environment

    - Consistently adhere to business procedure guidelines; Pay attention to detail and note any inconsistencies

    - Maintain the highest levels of customer care while demonstrating a friendly, energetic and positive attitude

    - Demonstrate flexibility in satisfying customer demands in a high volume, production environment

    We are looking for job seekers with the following qualifications:

    - One (1) year mail sorting/processing experience

    - Able to wear Personal Protective Equipment for an entire shift [website] bio-hazard suit and respirator)

    - Able to pass required Biohazards medical screening

    - Data Entry/typing is required with 45 wpm with minimal error

    - High school diploma or general equivalency diploma (GED)

    - Excellent verbal and written communication skills

    - Ability to effectively work individually and/or in a team environment

    - Competency in performing multiple functional tasks

    - Ability to meet employer's attendance policy

    - Able to stand for long periods of time

    - Ability to lift 50 pounds

    Education/Experience:

    Ø High school Diploma or equivalency

    Ø One (1) year of previous experience desired

    Job Type: Full-time

    Salary: $0.00 /hour

    Benefits:

  • Health insurance

    Schedule:

  • Monday to No
  • What Does a Clerk Do?

    Clerks typically work for corporations across industries to provide administrative support to those that work in an office setting. They work closely with Managers and employees to run errands and assist them in maintaining a well-organized business. Their job is to complete a range of clerical tasks like making copies, faxing documents and writing invoices on behalf of company employees. They may also be responsible for organizing employee travel arrangements for business trips and conferences.

    Clerk Skills and Qualifications

    A good Clerk job description concisely explains the skills and qualifications the best candidates will possess. While this section should be brief, it must also be detailed enough for job applicants to understand whether they are the right person to fill the vacant Clerk position. Skills and qualifications for Clerks may include:

    • Familiarity with common office processes, including filing, handling mail and directing telephone calls
    • Computer literacy, including familiarity with common word processing, spreadsheet, database and basic accounting software
    • Accurate and efficient typing skills for data entry, taking minutes and dictations, answering emails and typing letters and other documents
    • Verbal communication for addressing other employees, customers and other business contacts
    • Customer service for dealing with members of the public
    • Organization and ability to multitask for filing and completing several clerical and administrative tasks at once
    • Attention to detail to ensure all tasks are completed to a high standard, such as taking sufficiently detailed minutes and telephone messages
    • Integrity and discretion when working with sensitive employee and customer details

    Clerk Salary Expectations

    Clerks make an average of $12.84 per hour. However, hourly rates can vary depending on the Clerk’s experience, employer and industry. Clerks working for government organizations and professional, scientific and technical services are among the most well-paid Clerks in the country. Including a salary or salary range on a Clerk job posting can attract more suitable applicants.

    Clerk Education and Training Requirements

    Clerks must have at least a high school diploma or their GED. Some businesses also prefer hiring Clerks who have completed courses in typing and office software. Passing these courses shows Clerks can confidently perform some key office duties.

    Clerk Experience Requirements

    Experience requirements for Clerks vary depending on the business and the time they are prepared to invest in training a new employee. Clerks with at least two years’ experience working in a clerical or administrative role require the least training. Most companies prefer hiring Clerks who have experience working with the office software they use.

    Job Description Samples for Similar Positions

    If this Clerk job description sample does not exactly meet your needs, consider using one of the job description examples we have developed for similar roles:

    Frequently asked questions about Clerks

     

    What is the difference between a Clerk and a Secretary?

    Clerks and Secretaries both perform clerical duties within a business setting, but they differ in their level of seniority and their scope of job responsibilities. For example, Clerks typically perform clerical tasks like answering phones, making copies, organizing files and distributing mail for all office employees, including the Office Manager. In contrast, Secretaries perform clerical tasks specifically for a Manager, Director or Executive within a company. 

    Because they work closely with company leadership, they usually encounter confidential information and learn about potential layoffs, budget cuts, bonuses or promotions before other company employees.

     

    What are the daily duties of a Clerk?

    On a typical day, a Clerk starts by checking the office or department’s voicemail for any missed messages. They also greet employees and review their schedule. Throughout the day, they perform tasks for Office Employees and Managers as needed, like printing documents, making copies and sitting in on meetings to take notes for participants. Clerks make sure to deliver out-going mail to the mailroom and collect mail each day to distribute around the office. They also cancel appointments with clients or other company personnel on behalf of employees when they have a schedule conflict.

     

    What qualities make a good Clerk?

    A good Clerk is someone who is well organized. Being well organized allows them to maintain file systems, business calendars and other important documents. They have a personable nature that enables them to interact with Managers, employees and clients in a positive way. They also have experience using software programs to manage digital filing systems or calendars. Further, a good Clerk has excellent written and verbal communication. This quality helps them type clear and concise documents like memos, emails and invoices. It also allows them to speak with people in a professional and efficient manner.

     

    Who does a Clerk report to?

    A Clerk typically reports to the Office Manager to receive specific tasks and deliver messages from clients and employees. In large corporations, Clerks usually work in one department and may report to the department Manager.

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