Computer Operator Job Description: Top Duties and Qualifications

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Computer Operator duties and responsibilities

Computer Operators support the users of their employer’s computer systems by working to improve and maintain important computer processes. Their responsibilities may vary depending on their employer’s size and technical infrastructure but usually include the following duties:

  • Identifying and correcting file and system errors
  • Performing data processing operations according to a business production schedule
  • Performing backup procedures to reduce the risk of data loss
  • Maintaining computer equipment and inventory and organizing repairs as needed
  • Collaborating with Programmers and Systems Analysts to coordinate testing environments and resolve system problems
  • Maintaining and managing processing logs and run procedures manuals
  • Answering questions and troubleshooting problems for users

Computer Operator Job Description Examples:

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Computer Operator

Job Description:

Essential Job Functions

  • Install and configure computer hardware and software systems

  • Monitor computer systems and networks to ensure they function efficiently

  • Communicate with clients over-the-phone or face-to-face to assist them in setting up systems or resolving issues

  • Troubleshoot network and system problems to provide solutions to hardware/software defect

  • Follow instructions contained in equipment manual when setting up a system or conducting repairs

  • Create and set up new user accounts/profile, as well as address issues with passwords

  • Establish and maintain positive trust relationship with customers and with data specialists such as programmers

  • Perform tests to verify the functionality and usability of new technology

  • Present to company management reports of IT/systems support services

  • Offer recommendations on customer learning requirements during the development of client training programs

  • Conduct research to identify ways of improving on current system performance

  • Produce shift status reports to communicate shift operations and issues to superiors

  • Maintain inventory of data center hardware.

  • Monitor and maintain ticket queue management for other groups.

  • Implement procedures, policies, and standards to ensure work operations are effective

  • Participate in educational programs and workshops to improve on existing job knowledge/skill.

    Basic Qualifications

  • High school diploma or [website]

  • One or more years of technical training in computer operations or related field preferred

  • Two or more years of computer operation experience

  • Experience working with systems infrastructure including hardware configuration, operating system, and networks

  • Experience working with system job control language

  • Experience working with computer desktop packages such as Microsoft Word, Excel, etc.

    Other Qualifications

  • Organization skills to balance and prioritize work

  • Analytical and problem solving skills

    Work Environment

  • Office environment

    Job Type: Full-time

    Benefits:

  • Health Dental Vision Retirement plan

  • Paid time Monday to Friday
  • ×

    Computer Operator

    General Responsibilities

    Operates digital electronic computer and printing machines for data processing. Enter commands for the operation of technological equipment, peripherals, monitor and provide adequate maintenance. Analyze causes of computer problems and propose alternatives to solve the situation.

    Performs duties through methods and actions that are consistently ethical and in total compliance with the laws, applicable regulations, Code of Ethics, corporate policies and guidelines and rules of conduct. Completes corporate trainings and certifications intended for the detection and prevention of money laundering related activities and fraud, insider training and conflict of interest policies and procedures, as applicable.

    Education and Experience Required

    A Bachelor's Degree in Information Systems, Computer Science or related fields, from an accredited four (4) year university or technical college is preferred. Or at least must be on second year of college or have a one (1) year of a technical certificate in Information Systems, Computer Science or related fields, from an accredited college or technical school. One (1) year of related experience operating computers and technical equipment, performing maintenance, reparation and troubleshooting of desktop hardware and/or software packages. Computer Operator experience mainframe or other system.

    Knowledge and Skills Required

  • Operates computer and technological equipment, enter commands, using computer terminal and activate controls on computer and peripherals to integrate its functioning.

  • Monitor the system for equipment failure or errors in performance.

  • Loads equipment with selected materials such as tapes and printer paper for operating runs.

  • Enters commands to clear computer system and start operation.

  • Enters commands to correct errors or production stoppages to resume the operation.

  • Identify causes and analyze consequences for possible technical problems.

  • Evaluate possible alternatives to resolve users' situations.

  • Clears equipment at end of operating run, reviews and establish schedule to determine next assignment.

  • Records problems which occurred, such as down time, and actions taken.

  • Good communication skills in English and Spanish, both written and oral.

  • Proficient in Microsoft Office

    Monday to Thursday from 9:00 PM to 6:00 AM. Friday from 10:00PM to 7:00 AM

    Available to work extended hours, weekends and/or holidays as needed and the availability to travel as required supporting projects in the region.

    Evertec Group, LLC is an Equal Employment Opportunity Employer

    Job Type: Full-time

    Salary: $0.00 /hour

    Experience:

  • Mainframe: 1 year (Required)

  • Troubleshooting: 1 year (Required)

  • Computer Operation: 1 year (Required)

    Education:

  • Bachelor's (Preferred)

    Location:

  • San Juan, PR 00926 (Required)

    Language:

  • English (Required)

  • Spanish (Required)

    Work authorization:

  • United States (Required)

    Shifts:

  • Overnight (Preferred)

    Working Days:

  • Monday (Required)

  • Tuesday (Required)

  • Wednesday (Required)

  • Thursday (Required)

  • Friday (Required)

    Additional Compensation:

  • Bonuses

  • Store Discounts

  • Other forms

    Benefits:

  • Health insurance

  • Dental insurance

  • Vision insurance

    Typical start time:

  • 9AM

    Typical end time:

  • 10PM

    This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused

  • Innovative -- innovative and risk-taking

  • Aggressive -- competitive and growth-oriented

  • Outcome-oriented -- results-focused with strong performance culture

  • Stable -- traditional, stable, strong processes

  • People-oriented -- supportive and fairness-focused

  • Team-oriented -- cooperative and collaborative

    This Job Is:

  • A job for which military experienced candidates are encouraged to apply

    Schedule:

  • Monday to Friday

  • Overnight shift

    Benefit Conditions:

  • Waiting period may apply

  • Only full-time employees Temporarily due to Covid-19
  • ×

    Computer Operator

    The Shubert Organization, one of Broadway's leading theatrical management companies, currently has an opportunity available in our Technical Services Department, located in Glen Rock, NJ.

    Work Schedule: Monday, 12:00 pm – 9:00 pm; Tuesday, 2:00 pm – 11:00 pm; Wednesday, 2:00 pm – 11:00 pm; Thursday, 2:00 pm – 11:00 pm; Sunday, 12:00 pm – 9:00 pm; Off Friday and Saturday. Must be available to work additional days/hours, including holidays, when required.

    JOB Duties:

  • Provides helpdesk telephone support for a variety of problems: PC hardware and software; ticketing system software; web/internet server support; and voice/data communications.

  • As necessary, tracks and dispatches calls to the Technical Services Department.

  • Proactively monitors operations systems.

  • Oversees daily batch jobs and the on-line environments across all systems.

  • Generates and prints reports for various internal departments.

  • Performs system backups, close-downs and crash recoveries.

    Qualifications:

  • Completion of a technical school helpdesk program (or currently attending a program).

  • Previous Helpdesk experience preferred.

  • Windows and Networking experience preferred.

  • Superior communication and customer service skills.

  • Good problem solving and attention to detail abilities.

  • Must be able to effectively handle multiple tasks in a high-pressured environment.

  • We offer a competitive salary and a superior benefits package.

    We offer a competitive salary and a superior benefits package.

    EOE

    Job Type: Full-time

    Experience:

  • help desk: 1 year One location
  • What does a Computer Operator do?

    Computer Operators manage computer systems to ensure they running smoothly and securely to maintain productivity and minimize disruptions for their employers. They solve problems with software and hardware as they occur and identify ways to improve business computer systems for greater performance and productivity. Most Computer Operators are exclusively responsible for company databases, but some also manage overall mainframes. They can work for any type of organization in any industry and collaborate with executives and other teams to continually improve the computer systems of a company.

    Computer Operator skills and qualifications

    Computer Operators use a variety of soft skills, technical abilities and industry knowledge to provide the most comprehensive support they can. These skills and qualifications can include:

    • Familiarity with common operating systems and network monitoring programs
    • Knowledge of data user interface and query software, object- or component-oriented software 
    • Excellent data entry skills for accurately maintaining processing logs
    • Keen attention to deal, critical thinking and analysis skills
    • Problem-solving skills to effectively resolve database and system issues and user concerns
    • Time management and organization skills for prioritizing tasks accurately based on a production schedule
    • Teamwork and collaboration skills
    • Customer service and interpersonal skills
    • Integrity to maintain confidentiality when working with sensitive business data
    • Verbal communication to explain complex technical information to users with little technical knowledge

    Computer Operator salary expectations

    Computer operators earn an average of $17.67 per hour. Pay rate may depend on the level of education, experience and geographical location.

    Computer Operator education and training requirements

    Most candidates are likely to have at least a high school diploma or GED, though some may have an associate or bachelor’s degree in computer science or a related field. Entry-level candidates with a high school education may need to have completed computer science courses or earned relevant professional certifications. Candidates with an undergraduate education may also have professional certifications, including those for specific computer systems, software, programming languages or cyber- and computer security issues.

    Computer Operator experience requirements

    Entry-level Computer Operators may not have previous professional experience but may have begun developing the technical skills and knowledge required for the role. These candidates may also benefit from on-the-job training or support in earning professional certification if they have not already. Candidates applying for more advanced Computer Operator positions or those with leadership responsibilities should have a few years of relevant experience in information technology or computer systems management. For organizations that use specific software or computer systems, candidates who have previous experience working with those may need less training.

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