A Crew Member, or Restaurant Crew Member, is responsible for assisting a team of restaurant staff in preparing orders and interacting with customers. Their duties include greeting customers and inputting their order requests into a computer system, working as part of an assembly line to cook and package orders and maintaining a clean workspace by sanitizing surfaces before, during and after shifts.
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A Crew Member is generally the first point of contact for guests and completes a variety of duties, including the following:
Wendy's
Quality is our Recipe
We are Now Hiring: Crew Members
For Full-time, Part-time, and temporary positions
Bring your smile and great attitude and we will train you!
Briad Wendy's offers:
Team players wanted - job requirements
Our Mission: Create positive lifelong emotional connections with our teammates and our guests
Join Our Team!!
We Are An Equal Opportunity Employer- All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
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Restaurant Team Member - Crew (316 - Oak Park) (20009085)
Description
At Chipotle, we’ve created something special: a better place to eat and work. Many employees start just expecting a paycheck, but end up with a rewarding career. We provide exceptional training and a clear career path – over 80% of our managers got promoted from Crew.
What’s in it for you:
What we’re looking for:
We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found.
We welcome experienced restaurant professionals and novices alike. We’ll provide the training you need to feel confident working at any station – grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it’s up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook, FOH/BOH or no experience at all, we’re always looking for passionate and enthusiastic people to join our team.
At Chipotle, you’ll be part of a team that is working to cultivate a better world. If that sounds like something you would like to be a part of, apply today.
Requirements (the fine print):
Receive up to $5,250 from Chipotle in tuition assistance and up to $5,185 in federal grants each year. Combined with up to 44 earned credit hours from on-the-job training at Chipotle, you could earn your degree for as little as $250 a year.
Job Types: Full-time, Part-time
Salary: $12.00 /hour
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Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast-paced environment. They work as part of a team to meet our guests’ needs and give them a reason to come back.
Job Types: Full-time, Part-time
Salary: $12.00 to $14.00 /hour
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Crew Members typically work for restaurants, cafes and other food establishments to ensure that customers receive their orders promptly. They communicate with their coworkers to expedite orders, and help customers when they receive the wrong order. Their job is to count the drawer at the end of the day, organize orders for takeout or deliver food to diners at the correct tables. They may also be responsible for taking inventory of produce and dining materials for Managers.
In addition to the numerous technical skills Crew Members will learn on the job, the following soft skills are also beneficial:
A Crew Member makes an average of $11.33 per hour. Pay rate may depend on level of experience, education and the geographical location.
While most Crew Member positions don’t have formal education requirements, most restaurants prefer Crew Members with a GED or high school diploma. Typically, crew members participate in company-run training programs where they learn the policies and procedures established by the company for food preparation from co-workers or supervisors. Training is also provided on protective equipment, chemicals and cleaning methods to keep them, their co-workers and guests safe.
While not required, there are several industry-relevant certifications that can help set individuals apart from other applicants. These certifications along with relevant work experience can also make individuals eligible for higher-level job opportunities within the restaurant industry.
Typical steps required to become a restaurant Crew Member include having or working toward a GED or high school diploma, gaining relevant experience through part-time and volunteer positions, earning relevant certifications, creating or updating the resume and applying for positions with local restaurants. Crew Members can often work up to leadership and managerial positions once they’ve gained enough experience.
If you’re recruiting for positions related to the Crew Member, see our job descriptions for similar roles:
Both Restaurant Crew Members and Cafe Crew Members support the daily operations of food establishments, but they may differ in their daily job responsibilities due to their work environment. For example, because Restaurant Crew Members typically work for fast food establishments, they may need to manage drive-through lines, accept payment and hand customers their orders through service windows.
In Contrast, Cafe Crew Members may need to be able to perform the duties of a barista, memorizing coffee beverage recipes and using specialized equipment to provide customers with lattes, Americano or cappuccinos. Further, Restaurant Crew Members typically work from mid-morning to late at night to service customers. In contrast, Cafe Crew Members usually start work in the early hours of the morning and conclude operations before the evening.
On a typical day, a Crew Member arrives to work at least 10-15 minutes before starting their shift. They clock in, put on their uniform and make sure they have their hair tied back. Crew Members receive tasks from their Supervisor and they greet their coworkers as they arrive. Before service begins, Crew Members check the dining area and restrooms to ensure it’s sanitary for their customers. Throughout the day, they rotate between taking customers’ orders at the counter or takeout window, putting together food orders in the kitchen, wrapping food items for takeout and delivering orders to customers in the dining area.
A good Crew Member is someone who has superb customer service abilities. This enables them to interact with customers in a positive manner and ensure their satisfaction. Crew Members should also have a personable nature to add to their customer’s positive experience at their establishment. They enjoy working as part of a team and assist other Restaurant Workers wherever necessary. Crew Members commit to maintaining a safe, sanitary environment for customers and make sure to clean all surfaces before and after their shift.
Further, a good Crew Member has experience working as both a Cashier and Food Preparer. This allows them to switch between these two roles and fill in for coworkers in their absence.
A Crew Member typically reports to the Restaurant Manager or Restaurant Supervisor. These individuals delegate tasks among the restaurant team, answer questions from Crew Members and help Crew Members navigate complex customer situations. They also provide the restaurant team with work schedules and act as a point of communication when they need to call out sick.
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Last updated: Apr 28, 2021