Expeditor Job Description: Top Duties and Qualifications

Last updated: August 22, 2022

An Expeditor, or Operations Facilitator, is responsible for ensuring that a business has the supplies and inventory it needs to function according to schedule. Their duties include communicating with suppliers about the status of supplies, problem-solving to reduce the impact of late shipments and submitting purchase orders to vendors. 

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Expeditor duties and responsibilities

An Expeditor helps enhance the efficiency of business processes, particularly the delivery of supplies. They often have the following duties and responsibilities: 

  • Work with different heads of department to monitor inventory levels, assess supply vendors and ensure delivered supplies meet quality standards.
  • Contact vendors, place orders, verify supplies, manage supply requisition and communicate with suppliers to determine expected delivery dates and inform Project Managers of potential delays.
  • Maintain production schedules for ongoing projects, assign materials and Crew Members to reduce cost, boost productivity and prevent delays that can affect delivery.
  • Ensure interdepartmental communication for improved coordination of productive operations.
  • Monitor project delivery timelines, check work quality against company requirements and specifications and ensure compliance with regulations.
  • Collaborate with Project Managers for updates on delivery timelines.
  • Compile, record and report project performance and progress to management and key stakeholders.
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What does an Expeditor do?

Expeditors work in several fields including food service, manufacturing, logistics and wholesale distribution to oversee the distribution of goods. They track all steps of the supply chain and direct colleagues on where to send supplies or product orders. Expeditors act as a liaison between various departments and company suppliers, directing packages to the right location and arranging for timed deliveries. They assess transportation infrastructure and make suggestions on how to improve efficiency and meet inventory and supply demands. The role of an Expeditor is to track the distribution process and provide a guarantee that workflows will be completed on time.

Expeditor skills and qualifications 

A successful Expeditor candidate will have various prerequisite skills and qualifications needed to do their job effectively, which can include:

  • Excellent written and verbal communication skills
  • Teamwork skills
  • Attention to detail 
  • Ability to stand for long periods of time
  • Math and analytical skills
  • Proficiency in spreadsheet software, inventory management tools and accounting applications
  • Excellent time management skills 

Expeditor salary expectations

An Expeditor makes an average of $16.05 per hour. This pay rate may depend on a candidate’s education, level of experience and geographical location.

Expeditor education and training requirements

While some employers will hire Expeditors with a high school diploma, most require candidates to have at least an associate or bachelor’s degree. Employers may also be looking for candidates who have earned technical certifications that better prepare them for the responsibilities of the role. Many employers provide extensive on-the-job training to familiarize their Expeditors with the company’s procedures and regulations. 

Expeditor experience requirements

Entry-level Expeditors typically have up to 2 years of experience in distribution or a similar field through part-time or internship positions. Successful Expeditors must be able to maintain work and production schedules. They will be knowledgeable in inventory management, know how to place and track orders, measure inventory levels and inspect supplies for quality and accuracy. Their work involves working with office equipment, so the ideal candidate will have experience with the use of common office machines. 

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Frequently asked questions about Expeditors

What is the difference between an Expeditor and a Project Coordinator?

Expeditors are solely focused on ensuring the fulfillment of product shipments and supply orders, while Project Coordinators make decisions about how orders will be filled. Expeditors may report to Project Coordinators, who then make adjustments to the supply chain based on their feedback. Expeditors are mainly in charge of communicating with people at different stages of a project so they can alert the Project Coordinator or Project Manager if something goes wrong or the operations timeline changes.


What are the different types of Expeditor?

Some large companies have multiple Expeditors to handle different parts of the company workflow, including Purchasing Expeditors, Shipping Expeditors, Production Expeditors and Quality Assurance Expeditors. Area-specific Expeditors solely work with one part of the company’s operations and may collaborate with other Expeditors to meet a company-wide schedule. Most expeditors direct and shipments, but Expeditors in the food service industry work in the kitchen and determine priorities in cooking and delivering food in real time.


What are the daily duties of an Expeditor?

On a typical day, Expeditors keep a meticulous record of what goods have already been ordered and what shipments still need to be placed. They track estimated arrival dates for shipments and note the cause of any changes or delays. They make phone calls and send emails to confirm the status of important shipments. Expeditors inspect shipments upon arrival and count products to perform basic quality assessments before moving to the next step in the supply chain. They use customer service skills to maintain a friendly professional relationship with suppliers and distributors to ensure their business is valued as a priority.


What are the characteristics of a good Expeditor?

Good Expeditors are excellent at organizing and planning. They have the ability to visualize the different moving parts involved in completing a project and communicate with key roles to ensure everything comes together cohesively. Successful Expeditors are systematic in their approach to solving problems and carefully record all of the relevant details of a shipment, including when and how they communicated with vendors and representatives.

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