Human Resources Manager Job Description: Top Duties and Qualifications

Last updated: August 22, 2022

A Human Resources Manager, or HR Supervisor, is responsible for coordinating all administrative activities related to an organization’s personnel. Their duties include developing recruitment strategies, implementing systems for managing staff benefits, payroll and behavior and onboarding new employees.

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Human Resources Manager Duties and Responsibilities

Human Resources Managers set the tone for the entire human resources department. From employee relations to payroll to compliance issues, the HR department helps ensure that an organization runs smoothly, and the Human Resources Manager is at the helm. Duties and responsibilities of a Human Resources Manager include:

  • Manage the staffing process, including recruiting, interviewing, hiring and onboarding
  • Ensure job descriptions are up to date and compliant with all local, state and federal regulations
  • Develop training materials and performance management programs to help ensure employees understand their job responsibilities
  • Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
  • Investigate employee issues and conflicts and brings them to resolution
  • Ensure the organization’s compliance with local, state and federal regulations
  • Use performance management tools to provide guidance and feedback to team
  • Ensure all company HR policies are applied consistently
  • Maintain company organization charts and employee directory
  • Partner with management to ensure strategic HR goals are aligned with business initiatives
  • Maintain HR systems and processes
  • Conduct performance and salary reviews
  • Provide support and guidance to HR staff
  • Analyze trends in compensation and benefits
  • Design and implement employee retention strategies
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What Does a Human Resources Manager Do? 

Human Resources Managers are generally employed by mid-size companies or large corporations that have a dedicated Human Resources department to oversee staffing policies, improve employee retention and motivate staff through creating employee wellness initiatives. Human Resources Managers ensure compliance with industry regulations, keep detailed records of job descriptions, schedule interviews for job candidates and conduct onboarding and new employee orientation. They field complaints from employees and use a structured system to respond to any issues within an organization. Human Resources Managers also manage benefits administration, update payroll and communicate with staff about policy changes.

Human Resources Manager Skills and Qualifications

A high-quality candidate for a Human Resources Manager position will have an array of skills and qualifications. The skills people need for the role include both soft, transferable skills and hard skills, such as knowledge of specific software. Job listings may include educational requirements and a specified number of years of relevant work experience. A list of qualifications and skills may include:

  • A bachelor’s degree in human resources, labor relations, organizational development, business or related area; relevant work experience may be a substitute
  • Effective verbal and written communication skills
  • Demonstrated proficiency in the Microsoft Office suite
  • Experience with the human resources information system (HRIS) used by your company, such as Workday, Zoho People, Cloud HR, SmartRecruiters and others
  • Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations; able to apply these strategies and practices in compliance with employment regulations
  • Ability to create a culture of diversity, inclusivity, collaboration and teamwork
  • Experience with analyzing data to guide strategic employment planning

Human Resources Manager Salary Expectations 

The average salary for a Human Resources Manager is $73,400 per year. The salary can range from $22,000 to $155,000, depending on the size of the company and its geographic location.

Human Resources Manager Education and Training Requirements 

Human Resources Managers typically have a bachelor’s degree in a relevant field, such as human resources, business or even finance. Coursework in information technology and conflict management can be helpful as well. A Human Resources Manager doesn’t usually need certifications, but professional associations such as The Society for Human Resource Management (SHRM) and Human Resource Certification Institute (HRCI) provide programs for voluntary certifications that may make candidates more appealing. A job posting may include that these certifications aren’t necessary but are preferred.

Human Resources Manager Experience Requirements 

Candidates for this managerial position will have previous experience in the human resources field with demonstrated competence in leading teams and organizing and executing strategic plans. Previous work experience for Human Resources Managers often includes roles such as Human Resource Specialist or Labor Relations Specialist. Candidates should be able to show how their previous jobs gave them experience with employment and labor laws, conflict resolution, compensation strategy and other human resources programs.

Job Description Samples for Similar Positions 

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Frequently asked questions about Human Resources Managers

 

What is the difference between a Human Resources Manager and a Human Resources Generalist?

Human Resources Managers oversee the overall function of an HR department by delegating tasks to other HR personnel such as Human Resources Generalists. Human Resources Generalists work more with the daily administration of basic tasks and may be the first point of contact for employees with questions about their job. They fill out paperwork and take care of clerical work in the HR department. Human Resources Managers take care of escalated issues and create policy adjustments that are then administered by Human Resources Generalists and other HR staff.

 

What are the characteristics of a good Human Resources Manager?

A good Human Resources Manager needs to have advanced interpersonal skills to help them navigate complex working relationships and a strategic mindset that allows them to plan and develop effective policies for human capital management. They should be tactful, empathetic, thoughtful and good listeners when interacting with employees. Excellent Human Resources Managers are able to anticipate how different policies might influence their staff and gracefully handle conflicts and other issues while protecting their company through legal compliance. They enjoy being creative and coming up with new incentives or programs that support company culture.

 

What are the daily duties of a Human Resources Manager?

On a typical day, a Human Resources Manager starts the day by responding to emails and phone calls from current and prospective employees. They direct employees to the appropriate resources needed to solve their problems. They schedule and attend meetings to ensure that policies are being implemented consistently and fairly. Depending on the current hiring cycle, they might sit in on interview panels or conduct exit interviews for employees leaving the company. They update company records, investigate complaints and develop company manuals and other documents.

 

What should you look for on a Human Resources Manager's resume?

A strong resume for a Human Resources Manager reflects knowledge of labor laws and best practices when managing a team. Experience in a customer service or client support role can indicate that a candidate would succeed as a Human Resources Manager because interpersonal communication skills are essential for the position.

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