Inside Sales Representative Job Description: Top Duties and Qualifications

An Inside Sales Representative, or Inside Salesperson, sells products or services to either consumers or other businesses. Their main duties include locating new sales opportunities through tactics like cold-calling, attending trade shows and building mailing lists, negotiating sales terms and providing product demonstrations.


Build a Job Description

Inside Sales Representative duties and responsibilities

Inside Sales Representatives use skills in communication and sales to highlight the advantages of a product or service. Sales representatives are often expected to complete the following duties:

  • Develop meaningful relationships with customers to encourage trust and loyalty
  • Follow up on cold and warm leads to further the sales process
  • Understand and demonstrate the product or service to the customer
  • Set and meet sales goals and objectives set by leadership
  • Improve sales skills to increase sales success rates


Inside Sales Representative Job Description Examples:


Inside Sales Representative

Job Description

Sharps Compliance is a leading single source provider of regulatory compliant services for the healthcare market. We focus our services on small to mid-sized generators or medical, pharmaceutical, and hazardous waste streams. Our goal is to provide the best in service at affordable rates.

Ideal candidates for our Inside Sales position will be energetic, positive, and organized professionals who are able to effectively create relationships within the healthcare market. Phone etiquette and a desire to excel are a must!

Featured Benefits

  • Flex schedule – Monday through Friday with every other Friday off

  • $40,000 base salary

  • Uncapped commissions

  • Bonuses

  • Paid vacation and holidays

  • 401K match

  • Comprehensive benefits including medical, dental, and vision


  • Daily prospecting of the medical professional market, nationwide

  • Developing relationships & following up with prospects and existing accounts

  • Consultative selling: Making recommendations that best suit our customer’s needs

  • Building rapport with office managers, practice managers, directors, and other key decision makers

  • Achieving quarterly sales and activity goals


  • 2 years Previous sales experience required.

  • Should have excellent interpersonal skills, and be able to effectively communicate over the phone

  • This is a highly active, results-oriented position. Candidates should thrive on meeting and exceeding goals

  • Strong business acumen

  • Organizational skills for managing a book of business

    Computer Software Skills:

  • Familiarity with Microsoft suite


    Job Type: Full-time

    Salary: $19.23 /hour


  • sales: 2 years (Required)

    Additional Compensation:

  • Commission

    Work Location:

  • One location


  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off

  • Flexible schedule

  • Tuition reimbursement

    Paid Training:

  • Monday to Day shift
  • ×

    Inside Sales Representative

    Nextday Credit: This is an Out-Bound Commission Only Position

    (We will train you & help you get leads! We're Here to Help! : -)

    Must Have Sales Experience With Credit Repair OR Finance Type OF Experience!

    We are growing and looking for self-motivated individuals who are ready for an Excellent career assisting our clients restore their credit! By educating and assisting each client on their individual credit needs, our credit enhancement consultants are making a difference in people's lives each day.

    This position is commission only position-based

  • and you would work at your own pace from the comfort of your home, office or your favorite coffee shop.

    We use a New System that Works called Metro2 Compliance, it is Very Effective!

    I'll explain during our time together!


  • Ideal candidates must be goal oriented and self-motivated with excellent verbal and communication skills.

  • Strong relationship building skills


  • Answer In-Bound Calls from Potential Clients

  • Provide a complete analysis of a client's credit profile and credit score while maintaining highest level of customer service

  • Connect with clients and provide solutions for accomplishing their dreams through improved credit worthiness

  • Developing sales strategies to guarantee success and growth

  • All training will be provided

    Send in your resume for an interview!


  • Our compensation is competitive and includes plenty of opportunities to receive bonuses and promotions as we grow.

  • Weekly pay

    If you are upbeat, personable, can complete data entry with little or no mistakes, and like helping people achieve their goals and change their [website] this is the job for you!

    Job Type: Commission

    Salary: $50k - $150k /year


  • Sales: 1 year (Preferred)

  • Customer Service: 1 year (Preferred)

    Work Location:

  • Fully Remote

    Job Type: Commission


  • Sales: 1 year (Required)

    Additional Compensation:

  • Commission

    Work Location:

  • Fully Remote


  • Flexible schedule

  • Other

    This Company Describes Its Culture as:

  • Outcome-oriented -- results-focused with strong performance culture

  • Stable -- traditional, stable, strong Team-oriented -- cooperative and Monday to Friday
  • ×

    Inside Sales Representative

    Accredited Debt Relief is a well-established and rapidly growing financial services/debt relief company.

    We are looking for experienced Inside Sales Reps / Account Executives who apply a "consultative" selling approach to their customers. This is a great opportunity for experienced Sales Agents who want to make a positive difference in people's lives. We offer competitive base pay plus uncapped commissions and bonuses. We offer a casual, positive work environment that promotes from within and offers room for growth. ALL Leads ARE Provided! You will not need to provide or source your own leads.

    Responsibilities Include:

  • Use a consultative sales approach and offer consumers an array of debt relief products and provide them solutions to their immediate needs

  • Close sales and achieve monthly quotas as assigned

  • Research accounts, identify key players and generate interest with a positive attitude at all times

  • Participate in team meetings and take responsibility for sales improvement initiatives and other assigned action items

  • Conduct and assist consumers with ongoing needs, analysis, research of consumer requirements through first-party resources


  • Inside sales experience (preferred)

  • Financial services background (preferred)

  • Must possess strong communication, negotiating, and time management skills

  • Excellent interpersonal skills

  • Aptitude for problem-solving and the ability to determine solutions for consumers using a consultative sales approach

  • Flexible schedule (full-time)

  • Ability to use Microsoft Applications efficiently

  • Must be able to read, write, and talk at a proficient level

  • Be enthusiastic & self-motivated to reach sales goals


  • Paid Training!

  • Base Pay + Commission + Multiple Bonus Opportunities

  • Medical, Dental & Vision Plans

  • 401K

  • Business Casual Environment

  • Promotions from Within!

    Accredited Debt Relief is an Equal Opportunity Employer.

    Job Type: Full-time

    Salary: $20.00 /hour

    Additional Compensation:

  • Commission

  • Bonuses


  • Health insurance

  • Dental insurance

  • Retirement plan

  • Paid time off

    Paid Training:

  • Yes


  • Monday to Friday

  • Weekends required

  • Day shift

  • Overtime


  • What does an Inside Sales Representative do?

    Inside Sales Representatives work in either an office environment or a retail setting selling products to customers. They’re often responsible for gaining new leads and converting them into ongoing customers by building lasting connections and relationships with them. When Inside Sales Representatives gain a potential customer, they’ll research them to make customized sales pitches and demonstrate how the consumer would benefit from purchasing their product. Once they make a sale, they’ll maintain a strong, ongoing relationship with that customer to sell additional products to them in the future or to answer any questions they have while using their service.


    Inside Sales Representative skills and qualifications

    There are a few skills and qualifications that will assist the Inside Sales Representative in their position, including:

    • Communication: Both strong listening and communication skills are crucial as an Inside Sales Representative. Sales representatives need to know when to talk and when to listen. Representatives will also learn how to listen for common objections and utilize sales training to overcome them.
    • Mathematical: Advanced mathematical skills can be useful in an Inside Sales Representative position. Salespersons will often have to calculate percentages, sales prices and discounts quickly and accurately.
    • Teamwork: Many sales representatives work in a teamwork environment. They may have to interact with operations, marketing or other sales team members to meet sales goals. Interpersonal and teamwork skills will assist the sales representative in effectively working in a team environment.
    • Persuasion: Skills in persuasion and influencing can assist an Inside Sales Representative in closing a sale. Salespersons will learn to build relationships, develop trust and learn when to persuade.


    Inside Sales Representative Salary Expectations

    An Inside Sales Representative makes an average of $51,229 per year. Salary may depend on level of experience, education and the geographical location. 


    Inside Sales Representative education and training requirements

    A minimum of a bachelor’s degree is often required to become an Inside Sales Representative. Some organizations may choose to trade in a degree in lieu of previous sales experience. The sales needs of the company often dictates the amount of training that is required for a new candidate. You may prefer to hire salespersons with previous experience or prefer to hire and train within.


    Inside Sales Representative experience requirements

    The experience required of an Inside Sales Representative depends on the sales needs of the company. Previous experience in a sales position can be useful but is not always necessary. The type of product that the company sells can also dictate the required experience. In some industries, like pharmaceuticals and real estate, additional certifications and prior training may be required.


    Job description samples for similar positions

    If you’re looking for candidates for similar roles to the Inside Sales Representative, see our job description templates for related positions:


    Frequently asked questions about Inside Sales Representatives


    Who does an Inside Sales Representative report to?

    Inside Sales Representatives typically work on a sales team, which is supervised by a Sales Manager. The Sales Manager oversees the Sales Representative’s performance and establishes their sales goals and quotas. If the Inside Sales Representative is having problems hitting a quota or needs guidance on a complex sale, they’ll ask the Sales Manager for guidance on strategies and best practices to follow. 


    What makes a good Inside Sales Representative?

    A good Inside Sales Representative is proficient at communicating with customers and convincing them to purchase products. They must be confident in both their selling capabilities and the product or service they’re selling. Inside Sales Representatives should also possess effective negotiation skills to get the customer to come to the company’s terms, preferences and prices for certain products. 

    An Inside Sales Representative should also have impressive presentation and public speaking skills, as they regularly provide product demonstrations to potential customers. Effective research abilities are also ideal for candidates to have, as they must research potential customers and understand their needs and preferences to display the product in a way that appeals directly to the consumer.


    Do Inside Sales Representatives have different responsibilities in different industries?

    Most Inside Sales Representatives hold similar responsibilities of selling a product to customers. They must have extensive knowledge of their product and the industry they work in to better cater it to their target audience. Some Inside Sales Representatives work for organizations that sell products or services to enhance the efficiency and productivity levels of other businesses. If they sell a software product, they must have strong knowledge of common software and technologies used in their industry to properly demonstrate how their solution helps businesses thrive. 

    Other Inside Sales Representatives work in the retail industry, where they sell certain products like clothes, accessories and merchandise directly to consumers. They must understand the needs and wants of common customers to display the product in a convincing and appealing manner. 


    What's the difference between an Inside Sales Representative and an Outside Sales Representative?

    Though they both sell products to customers, there are still some key differences between Inside Sales and Outside Sales Representatives. Inside Sales Representatives can work either in an office or retail setting. If they’re in an office setting, they’re typically making sales from within the office over the phone or email. 

    Outside Sales Representatives are rarely in the office, as they’re usually traveling to other businesses or industry events selling their products to potential customers. They typically travel to meet with their customers in person at locations like the client’s offices, conferences or industry events and business lunches. 

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

    No search results found

      *Indeed provides this information as a courtesy to users of this site. Please note that we are not your career or legal advisor, and none of the information provided herein guarantees a job offer.