Insurance Agent Job Description: Top Duties and Qualifications

An Insurance Agent, or Insurance Account Manager, sells and manages insurance policies on behalf of an insurance company. Their duties include attracting new clients and answering their questions, helping clients choose the best policy and making sure all legal requirements are met.

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Insurance Agent duties and responsibilities

In order to find and sell the best insurance policies for a given client, an Insurance Agent must be able to perform the following tasks:

  • Thoroughly researching and analysing insurance policies.
  • Arranging insurance policies in an understandable fashion.
  • Occasionally working with Underwriters to adapt policies.
  • Communicating with Insurance Adjusters about the life cycle of each claim
  • Developing marketing strategies on how to attract new accounts.
  • Approaching clients via cold calling and direct mail to enquire about their insurance situation and their future needs
  • Promoting new insurance policies to existing customers.
  • Participating in continuing education programmes in both insurance and sales
  • Maintaining a good relationship with Insurance Brokers.
  • Ensuring that financial services industry rules are being followed.

Insurance Agent Job Description Examples:


Insurance Agent

Are you ready to make a change in your career? Does having a flexible schedule with no nights, weekends, or holidays interest you?

We are seeking to bring on 4 motivated individuals to our team.

The Aflac Insurance Agent works directly with business owners to deliver voluntary benefits for their employees. It’s a key role from a well-known brand that helps owners ensure their employees can receive direct cash benefits should medical events occur.

No experience necessary. All career backgrounds are welcome! Training is provided with the Aflac Sales Academy world-class training program.

Top-Notch Benefits: Include stock bonus program, bonus rewards and exotic trips. Compensation is discussed in detail with the hiring manager during the interview process. However, it’s a combination structure that includes Commission, Residuals, Bonuses, and Stocks.

Job Type: Full-time

Salary: $60,000.00 to $150,000.00 /year

Additional Compensation:

  • Commission

  • Bonuses


  • Temporarily due to Covid-19
  • ×

    Insurance Agent

    Ideal Concepts is revolutionizing the insurance industry through our innovative platform that simplifies the sales process for agents to utilize year-round. We are focused on providing the best insurance technology to our remote agents while offering them the tools, support and a variety of products within the health and life insurance industries. Agents work from home year-round with company provided leads to build comprehensive coverage plans and service individuals across the country. As one of the fastest growing companies on Inc. 5000, we are looking for hardworking, entrepreneurial and self-disciplined Health and Life insurance Sales Producers to benefit from our leads and proprietary software at no cost.

    As an Insurance Agent with Ideal Concepts, you will have the ability to work with our 40+ top-rated partners including United Healthcare, Blue Cross, Anthem, Health Insurance Innovations, Cigna, Highmark, Ambetter, Kaiser, Molina and many more. We offer an extensive product line including Short-Term Medical Insurance and Affordable Care Act major medical, Life Insurance, Hospital Indemnity Plans, and a full line of Supplemental Products.

    All sales are completed over the phone and applications are taken electronically. All leads are provided and managed through our proprietary CRM software that automatically calls and connects you to clients throughout the day. This means our agents spend more time selling to interested buyers rather than prospecting. Due to our approach, technology, support, product suite and training, you will find the opportunity and commission potential is much greater than our competitors.


  • Uncapped income potential (average $75k-$100k and up annually)

  • $1000 Performance Based Signing Bonus

  • Commissions Advance Program which allows for predictable income

  • Needs Analysis Tool built into CRM

  • Private Exchange

  • All leads and state of the art software provided at No Cost

  • Year-round selling with our extensive product portfolio

  • Sales technology solution to streamline the sales process

  • Dedicated support and training from our top-rated sales management team


  • Health and Life Insurance License

  • Strong sales skills and experience

  • Ability to overcome sales objections and close over the phone

  • Ability to work effectively from home

    Responsibilities and Duties:

  • Connect with provided leads to sell health and life insurance products

  • Build comprehensive policies through a consultative approach

  • Generate electronic rate quotes and process electronic applications

  • Service active client base for new sales opportunities

    Job Type: Commission


  • Sales: 1 year (Required)


  • Life Insurance (Required)

  • Health Insurance (Required)

    Additional Compensation:

  • Commission

    Work Location:

  • Fully Remote


  • Signing bonus

  • Flexible schedule

    Insurance License Required:

  • Yes

    This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused

  • Aggressive -- competitive and growth-oriented

  • Outcome-oriented -- results-focused with strong performance People-oriented -- supportive and
  • ×

    Insurance Agent

    About our winning IMO

    Our mission, is to make the families we protect and the families of our agents our number one priority. Trust and loyalty is not given it is earned and all of us at our company will give everything we have to earn it with our clients and our agents. We are currently seeking insurance agents with exceptional customer service experience to join our independent Insurance agency! We aid agents in getting licensed as well. You will be part of a system where our average insurance agents makes $122,000/ year and our top insurance agents make $400,000+.

    What We Will Provide:

  • Warm Clients -We get you in front of Warm clients. Our products including life, health and retirement products to ensure that multiple solutions are offered to every client you meet. We focus on cash value life insurance, annuities and Medicare Supplements

  • World Class Training -What would you pay for one-on -one training with an agent who has made over $1 million dollars a year for the past few years at other IMOs? For all our agents, training is Free.

    Our Insurance Brokers will be responsible for the following:

  • Setting Appointments with clients who expressed interest in receiving information on one of our insurance programs either over the phone, internet or via mail.

  • Pre-Qualifying clients in-home for the insurance programs offered.

  • Submitting completed applications to our partner insurance carriers and following up on the status of applications until approval.

  • Providing great customer service to families in need!

    Day -To - Day Duties

  • Calling clients directly that requested our services directly

  • Making in-person recommendations on insurance coverage to your clients


  • 1- 2 years of Customer Service Experience

  • Willingness to learn from top Insurance Managers

  • Obtain an Insurance license ( if applicable)

  • Persistence

    Job Types: Full-time, Part-time, Commission

    Salary: $114,000.00 to $133,753.00 /year


  • Life Insurance License (Preferred)

    Commission Only:

  • Yes

    Work Location:

  • Fully Remote


  • None

    Hours per week:

  • 30-39

    Typical start time:

  • 9AM

    Typical end time:

  • 7PM

    This Job Is Ideal for Someone Who Is:

  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

  • -- enjoys taking on challenges, even if they might fail

  • Innovative -- prefers working in unconventional ways or on tasks that require Other
  • What does an Insurance Agent do?

    An Insurance Agent’s main goal is to sell as many policies as possible on behalf of the company they work for. They also want to find the best policies for the people and businesses they represent, but their main focus is to convince clients that their company is the perfect fit for their insurance needs.

    Insurance Agent skills and qualifications

    An Insurance Agent must be attentive to multiple clients while looking for new clients and staying up to date on new policies. A successful Insurance Agent candidate will have various prerequisite skills and qualifications, these typically include:

    • Excellent customer service skills
    • Thorough and keen attention to detail
    • Ability to sell products and services to a wide variety of clients
    • Excellent verbal and written communication skills
    • Ability to remain calm under pressure and deal with a large workload
    • Ability to use the software utilised within the company

    Insurance Agent experience requirements

    Most applicants  should have previous experience at other companies, usually as a Junior Account Handler. A candidate with industry qualifications through the Chartered Insurance Institute (CII) and who has initiative and experience will also be considered. 

    Some job applicants may come straight from university and will hold a Bachelor’s or Degree (BA),or Bachelor’s of Science (BSC) in Business Management, Financial Services, Marketing or perhaps Maths. They should also have gained some real-world experience while studying, usually through an internship.

    Insurance Agent education and training requirements

    There are many education routes to becoming an Insurance Agent. One way is to attend university and graduate with a degree in business studies, finance, surveying, engineering or something similar. A person may also obtain the positions through an insurance professional higher apprenticeship which requires 5 GCSEs at grades 9 to 4 and A levels. Another way is through companies willing to take on trainees with a minimum number of GCSEs at grades 9 to 4. Trainees will usually start as an Insurance Technician or Junior Account Handler before they move up to the position of an Insurance Agent.

    Insurance Agent salary expectations

    According to Indeed Salaries, the average salary for an Insurance Agent is  £25,535 per year , depending on experience, location and company. Salary is based on a slightly higher average working week, usually between 40 and 45 hours with the possibility of working weekends and bank holidays.

    Job description samples for similar positions

    If this not exactly the job that needs to be advertised, here are some positions that are similar to that of an Insurance Agent:

    Insurance Agent job description FAQs

    What are the different types of Insurance Agents?

    There are Insurance Agents for various aspects of life, everything from cars to pets. There are also varying sizes of insurance companies, from large national companies to small local ones. Candidates with experience working within a particular industry or at least have a background in the industry are often preferred. For example, a person trying to sell car insurance to clients should have at least a personal understanding of why this insurance is necessary for Drivers.

    Who does an Insurance Agent report to?

    An Insurance Agent that works specifically for one company will report to a Manager within the company. They may be expected to give weekly reports on their sales and attend meetings with their Manager to discuss their progress.

    An independent Insurance Agent who sells policies from a variety of companies does not directly have to report to anyone other than their customers, and they must comply with insurance laws.

    How can you make your Insurance Agent job description stand out?

    Focus on what makes the company a unique and interesting place to sell insurance. As insurance sales are usually a one-on-one experience between the customer and the client, highlight any work-from-home opportunities that the company might offer. Also, mention any insurance discounts offered to employees or their families.

    Employees often look for job opportunities that can become a long-term career. In the job description, map out areas for self-improvement and growth within the company.

    What is the difference between an Insurance Broker and an Insurance Agent?

    While both positions act as intermediaries between the customer and the company, the main difference is Insurance Agents represent the insurance company while Insurance Brokers represent the client. A Broker identifies insurance plans that are beneficial to a customer and their financial interests. An Agent provides information about the available policies of their company and then sells them to the customer.

    Job Description Examples

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