What does a Medical Office Manager do?
Medical Office Managers supervise and oversee the administrative staff in completing clerical duties for a clinic or hospital. They’ll typically hire and train the administrative team and will provide guidance on effective ways to complete various office tasks.
Medical Office Managers are in charge of handling finances and expenses within the medical office. They’ll usually order office and medical supplies, build and maintain an office budget and manage patient billings. They often work at the front desk of the office, greeting patients as they arrive and making sure the area is clean, orderly and sanitized.
Medical Office Manager skills and qualifications
A Medical Office Manager should have numerous skills and qualifications to fulfill their duties. These may include:
- Excellent customer service skills
- Data management and organizational skills
- Experience delegating and supervising office tasks to staff
- Clerical training and experience
- Ability to communicate with people with various levels of medical knowledge in both written and verbal forms
- Diagnostic and problem-solving skills
- Computer software proficiency
- Emotional intelligence
Medical Office Manager salary expectations
A Medical Office Manager makes an average of $49,515 per year. Salary may vary according to the seniority of the Medical Office Manager, education and geographic location.
Medical Office Manager education and training requirements
While the educational requirements for Medical Office Managers may vary, many employers require candidates to have a postsecondary education. A single practice office may have less stringent qualifications than a larger medical practice where you may need a certificate or associate degree focused on medical office management. Certificate programs offer training focused on billing, medical terminology, financial management, health insurance policies and marketing. A medical coding practicum may be part of a certificate as well. Associate degree programs offer many of the same subjects as certification programs plus courses in accounting for medical offices, health care technology, communication and medical ethics.
Medical Office Manager experience requirements
Employers prefer several years of related work experience for a Medical Office Manager position for someone with a bachelor’s degree. It is useful to have supervisory experience as a Medical Office Manager. Additional certification is useful such as the Professional Association of Health Care Office Management (PAHCOM) that offers certification as a Certified Medical Manager. To take the national certification exam, the applicant must have 3 years of experience working in a healthcare setting and earn 12 college credit hours in health services or business management.
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