Network Technician Job Description: Top Duties and Qualifications

A Network Technician, or Network Maintenance Technician, is responsible for managing installations and repairs for network systems. Their duties include responding to maintenance requests regarding system defects and other issues, troubleshooting problems with network systems by running tests and maintaining inventory for computer hardware.

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Network Technician duties and responsibilities

The duties and responsibilities of a Network Technician may vary slightly from one company to the next. Some of the basic duties and responsibilities of a Network Technician could include:

  • Designing and installing computer networks, connections and cabling
  • Troubleshooting system failures and identifying roadblocks in the network
  • Fixing problems in LAN infrastructure and testing and configuring software
  • Maintaining and repairing hardware including peripheral devices
  • Evaluating network performance to improve the network
  • Scheduling upgrades and maintenance without interrupting business workflow
  • Providing technical direction and giving training to coworkers about network systems
  • Working with vendors to get needed equipment for the networks and systems

Network Technician Job Description Examples:

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Network Technician

Sebastian is a premier provider of communications and construction services in California’s Central Valley. With more than 70 years of continuous service, Sebastian is passionate about providing people with a great place to work. Our high growth and dynamic model offers employees the opportunity for career advancement. As a family company we value the expertise and experience of our team.

The Network Support Technician is responsible for providing front-line user and network support to internal and external IT customers. Troubleshoots computer problems and network issues, in addition to performing basic systems & network administration tasks under the supervision of the Systems Administrator. The Network Support Technician has knowledge of commonly-used concepts, practices, and procedures in Information Systems.

Qualified candidates for the Network Support Technician position must be customer focused and connect easily with others. Strong communication skills, high attention to detail and follow through is vital to success in this role. We seek self-motivated, collaborative, problem solving individuals.

Job Requirements:

  • Minimum of one year experience providing external support to clients is required; two years of experience is preferred.

  • Experience with Windows operating systems, applications, and administrative tasks is required.

  • Knowledge of TCP/IP and Ethernet networks is required.

  • A+, Network+, Security+, or Cisco certifications preferred.

    We are proud to offer you:

  • Sebastian covers the cost of health, vision, dental, long term care, and life insurance for our employees

  • 401k match up to 4%

  • Paid holidays and paid time off

  • Annual performance-based bonus

  • Paid training and tuition reimbursement program

  • Company events to recognize outstanding performance and promote fellowship

    Job Type: Full-time

    Salary: $18.00 to $25.00 /hour

    Experience:

  • helpdesk support: 1 year (Required)

    License:

  • Network+ (Preferred)

  • Ccna Routing and Switching (Preferred)

  • A+ (Preferred)

    Work Location:

  • One location

  • Multiple locations

    Benefits:

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off

  • Flexible schedule

  • Parental leave

  • Tuition reimbursement

    Schedule:

  • Monday to Friday

    Company's website:

  • sebastiancorp.com

    Company's Facebook page:

  • [website]

    Benefit Conditions:

  • Waiting period may apply

  • Only full-time employees No
  • ×

    Network Technician

    Job Title: Network Technician

    Summary:

    Maintain service and repair fiber broadband communication network, distribution, and components.

    Duties and Responsibilities:

    Essential duties and responsibilities include but are not limited to those listed below:

  • Perform all tasks and responsibilities in a safe and efficient manner

  • Trouble-shoot and repair problems in system networks

  • Test, align and adjust components, cables and equipment used to process signals in both directions (Downstream and return path).

  • Splice and activate fiber optic cables, transmitters, receivers, and ONT

  • Assist in training activities

  • Perform emergency fiber restoration

  • Participate in on-call rotation

  • Identify and report all incidents of non-compliance (FCC, Osha and company standards

  • Assure system security by following company procedures

  • Provide superior customer service

  • Complete all tasks to company quality standards

  • Represent company in a competent and professional manner to all customers, associates, and outside organizations

  • Maintain professional appearance and behavior at all times

  • Maintain excellent attendance

  • Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance

  • Perform plant serviceability surveys

  • Other duties as assigned, which may include cross-functional assignments

    Excellent Benefits:

  • Health

  • Dental

  • Vision

  • Vacation and sick time

  • Holiday pay

  • 401k

    Vexus is an Equal Opportunity Employer

    Job Type: Full-time

    Additional Compensation:

  • Bonuses

    Benefits:

  • Health Dental Vision Retirement plan

  • Paid time off

    Work No

  • ×

    Network Technician

    Summary

    Support, test and document the computer network, systems and/or programs. Provide assistance, training, and information to all users in accordance with established IT policies and procedures.

    Duties and Responsibilities:

  • Setting up workstations with computers and necessary peripheral devices

  • Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality

  • Installing and configuring appropriate software and functions according to specifications

  • Provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware either in person or over the phone

  • Installs, modifies, and repairs computer hardware and software including peripherals

  • Constructs and maintains up-to-date and accurate documentation of network configurations, diagrams and related systems & processes

  • Provides desk side support technical assistance and support for incoming queries and issues related to computer systems, software, and hardware either in person or over the phone

  • Manages IT ticketing software and troubleshoot problems independently

  • Assists with information security and processes

  • Monitors the system and reviews and analyzes system logs

  • Maintenance and troubleshooting of in-house video conferencing equipment

  • Performs day-to-day routine tasks independently

  • Perform other assignments or duties appropriate to the overall responsibility of the position, as requested or assigned

    Job Type: Full-time

    Salary: $20.00 to $30.00 /hour

    Experience:

  • Information Technology: 3 years (Preferred)

    Required travel:

  • 50% (Preferred)

    Work Location:

  • Multiple locations

  • On the road

    Benefits:

  • None

    This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused

  • Outcome-oriented -- results-focused with strong performance culture

  • Team-oriented -- cooperative and collaborative

    Schedule:

  • Monday to Friday

  • Weekends On call

    Work No

  • What does a Network Technician do?

    Network Technicians typically work for IT firms or corporations as members of the IT department. They work closely with IT staff and company employees to coordinate installations and software updates. Their job is to make routine repairs to computer hardware or software and determine the best devices to protect against cyber attacks and store digital information. They may also be responsible for giving presentations on how to troubleshoot standard network issues and writing instructions for employees to reference when navigating company networks.

    Network Technician skills and qualifications

    Network Technicians use a range of skills to maintain network systems and fix network-related issues. A successful Network Technician should have the following skills and qualifications: 

    • Experience with network and system efficiency to implement network solutions
    • Understanding of how to install and configure network equipment 
    • Ability to communicate with people with various levels of technical knowledge
    • Diagnostic and problem-solving skills to troubleshoot problems and find solutions
    • Proficiency in computers, software and database systems
    • Critical thinking skills to solve complex problems
    • Dexterity when handling manual repairs and tests

    Network Technician salary expectations

    A Network Technician makes an average of $54,683 per year. Exact salary may depend on the level of experience, education and geographic location.

    Network Technician education and training requirements

    Many employers require Network Technicians to have a minimum of a bachelor’s degree in information systems, computer engineering or a related field. Some employers may accept candidates with an associate degree or certificate. Certificate programs focus on programming logic and design, networking infrastructure, applications, firewalls and computer forensics. An associate degree might focus on wireless networks, the fundamentals of networking, database development, basics of network security, business communications, network design, routing and operating systems. Bachelor’s degrees provide more in-depth knowledge of IT support systems, systems administration, technical operations management and project management.

    Network Technician experience requirements

    Employers prefer at least 5 to 10 years of related work experience for a Network Technician position if the applicant has a bachelor’s degree. For more senior roles, candidates should have supervisory experience as a Network Technician. Some employers may substitute a master’s degree for relevant experience.

    Job description samples for similar positions

    If the job description for the Network Technician does not suit your needs, view this job description for a similar position: 

    Frequently asked questions about Network Technicians

     

    What is the difference between a Network Technician and a Network Administrator?

    The difference between a Network Technician and a Network Administrator is seniority and the scope of their job responsibilities. For example, both Network Technicians and Network Administrators usually have either an associate degree or bachelor’s degree in information technology, computer science or computer systems management. The difference is that Network Technicians hold an entry-level position, whereas Network Administrators typically have a few years of experience in a Technician role before qualifying for the position. 

    Because of this, Network Administrators hold more seniority and have more in-depth job responsibilities related to network security and system management. In contrast, Network Technicians focus on performing installations and routine system maintenance.

     

    What are the daily duties of a Network Technician?

    On a typical day, a Network Technician starts by taking inventory of computer hardware devices and other components. They place orders for cables, routers and other devices based on current inventory numbers. Throughout the day, they respond to calls or service requests from company employees and meet with them to determine the cause of a network error or question. Network Technicians spend downtime during the workday, organizing inventory shelves, confirming routine maintenance appointments and taking with IT personnel about upcoming changes to network components.

     

    What qualities make a good Network Technician?

    A good Network Technician is someone who has an investigative nature. This quality motivates them to run tests and find solutions to network errors in an effective manner. They value continued education and continuously look for ways to enhance their knowledge of computer software and hardware devices. Network Technicians have excellent interpersonal communication, enabling them to connect with professionals from different departments and seniority levels. Further, a good Network Technician has the ability to work as a team, and they aren’t afraid to seek additional expertise about network issues.

     

    Who does a Network Technician report to?

    A Network Technician typically reports to the Network Manager within an IT firm or corporation. However, they may also report to the IT Manager when working within the IT department. If a Network Technician has trouble diagnosing a Network problem, they typically report directly to the Network Engineer. This professional is responsible for developing network systems and selecting which hardware and software to incorporate.

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