What does an Office Clerk do?
Office Clerks can work in any office environment to improve operations and make it easier for other members of their team to complete their work. They handle filing and documentation on behalf of a department or team and make sure that everyone can easily access the information they need. Office Clerks process ingoing and outgoing mail, including sending invoices, redirecting messages to the correct person and recording department shipping and postage needs. They also assist with budget tracking by collecting and sorting receipts based on which project they belong to.
Office Clerk skills and qualifications
An Office Clerk uses many soft skills to provide the most comprehensive and effective support they can, including:
- Excellent communication abilities, including speaking, writing and active listening
- Effective organization and time management skills, like prioritization, multitasking and planning
- Great customer service skills, including a personable and positive attitude
- High typing speed and accuracy
- Good computer skills, including basic troubleshooting and using word processing, spreadsheet, presentation and email software applications
- Problem-solving, critical thinking and decision-making abilities
- Ability to work independently with little-to-no supervision
- Keen attention to detail
Office Clerk salary expectations
Office Clerks make an average of $13.93 per hour. Pay rate may depend on level of education, experience and geographical location.
Office Clerk education and training requirements
Office Clerk candidates should have at least a high school diploma or GED. Some entry-level candidates may have completed business administration, bookkeeping or other preparation coursework at a community college or technical school. Roles with more complex tasks or in specialized industries may benefit from candidates with an associate or bachelor’s degree in a relevant field. Most Office Clerks receive on-the-job training for specific office policies and practices.
Office Clerk experience requirements
Entry-level Office Clerk candidates may only meet the minimum education requirements and should complete on-the-job training under a more senior administrative professional or office personnel. Other entry-level candidates may have 1 or a few years of previous experience in customer service, administrative support or any other field. Experienced candidates may have 2 or more years of experience in those fields, and those with 4 or more years of experience may be suitable for leadership roles.
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