Office Coordinator Job Description: Top Duties and Qualifications

An Office Coordinator, or Administrative Coordinator, is responsible for managing office communications and facilitating key tasks and procedures. Their duties include maintaining a master schedule of all meetings and commitments, placing orders for office supplies when needed and directing both incoming and outgoing calls, emails, faxes and letters.

Build a Job Description

Office Coordinator duties and responsibilities

Office Coordinators perform a number of administrative support and customer service tasks to ensure efficient operation of their office environment. Specific duties and responsibilities may include:

  • Answering phone calls, transferring callers as appropriate
  • Greeting customers and visitors to the office, ensuring guests are comfortable and are connected with the right office personnel
  • Managing schedules for conference and community spaces
  • Monitoring and ordering inventory for office and break room supplies
  • Managing incoming and outgoing correspondence, including emails, faxes, mail and packages
  • Filing and organizing records, invoices and other important documentation
  • Submitting work orders and scheduling repairs for general office space and equipment
  • Ordering repairs for office equipment and maintenance, connecting with and escorting vendors

Office Coordinator Job Description Examples:

×

Office Coordinator

Our company has a great opportunity for dependable, Office Coordinator to join our team.

The front office coordinator position is for someone who is detail-oriented, professional, outgoing, friendly, whose primary purpose is to provide clerical support to the Medical Staff, while maintaining confidentiality according to the Privacy Act procedures. Employee must work in a positive and respectful manner with fellow employees and patients.

The Company is a multidisciplinary group practice specifically designed to help patients that have been injured as the result of an accident.

Position is responsible for: patient calls, scheduling appointments, preparing doctor and therapist's daily schedules, checking patients in & out and administrative support for the facility. This is an entry-level position.

Medical experience desired but not necessary.

This group greatly values its team members and offers competitive pay as well as Benefits. We also offer bonus incentive programs.

Monday-Friday Hours vary between 9am to 7pm

Job Type: Full-time

Salary: $15.00 /hour

Work Location:

  • One location

    Benefits:

  • Health Dental Vision Paid time Monday to Friday
  • ×

    Office Coordinator

    Office Coordinator Position

    TherapySouth is an outpatient physical therapy practice that specializes in personalized, hands on care. We are an established practice that has been in business for over 12 years and we have grown to over 30 clinics throughout Alabama, Georgia and Mississippi.

    We are currently seeking an Office Coordinator for our new Huntsville/Airport Road clinic location.

    The qualified applicant will possess proven insurance verification and precertification experience, patient scheduling, collecting co-pays and a high level of customer service.

    Must have prior insurance verification experience to be considered.

  • Essential Functions

  • Answer the phones. Schedule new and return patients.

  • Obtain necessary approval/pre-certification according to insurance guidelines including Medicare certifications.

  • Verify patient insurance and ensure proper documentation is completed.

  • Enter patient information into electronic billing system.

  • Calculate patient balances to ensure payment is received at the time of service.

  • Enter patient charges/patient payments daily into billing system and balance.

  • Fax plan of care, status reports and D/C summaries to referring physicians.

  • Scan patient checks bi-weekly.

  • Run POC (plan of care certification) report.

  • Maintain up to date referral log.

  • Run weekly inactivity reports and assist therapist with follow ups.

  • Run weekly Medicare cap report and communicate results with therapist.

  • Submit weekly reporting to central business office in a timely fashion.

  • Order office and clinic supplies as needed.

  • Notify therapist if a patient is delinquent in their payments beyond two visits.

  • Competent in using both the billing and scheduling software.

  • Comply with all company policies and procedures as well as State and Federal regulations.

    Benefits:

  • Bcbs Health insurance, Dental & Vision insurance

  • Short and Long Term Disability Insurance

  • 401K

  • Paid Holidays, Vacation, and Sick/Personal Days

    Job Type: Full-time

    Salary: $14.00 to $18.00 /hour

    Experience:

  • verifying insurance: 1 year (Required)

  • Medical Front Office: 1 year (Required)

  • face-to-face customer service: 1 year (Required)

    Location:

  • Huntsville, AL (Required)

    Work authorization:

  • United States (Required)

    Additional Compensation:

  • Bonuses

    Work Location:

  • One location

    Benefits:

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off

    Schedule:

  • Monday to Friday

  • No weekends

    Company's

  • ×

    Office Coordinator

    A fast growing private company is looking for full time Office Admin./Assistants with a strong can-do attitude to join its Corporate Office.

    Duties and Responsibilities:

    1. Answering incoming calls and transferring them.

    2. Filing and sorting the incoming mail.

    3. Maintaining office supply levels and ordering as needed.

    4. Provide support to Administrative colleagues regularly as needed.

    5. Other duties as assigned or directed by management.

    6. Shipping and dropping off packages.

    Job Type: Part-time

    Salary: $18.00 to $25.00 /hour

    Experience:

  • management: 1 year (Preferred)

  • administrative skills: 1 year (Preferred)

  • customer service: 1 year (Preferred)

  • administrative support: 1 year (Preferred)

  • receptionist: 1 year (Preferred)

    Additional Compensation:

  • Tips

  • Bonuses

    Work Location:

  • Multiple locations

  • Fully Remote

    Benefits:

  • Health insurance

  • Flexible schedule

    Hours per week:

  • 10-19

    Typical start time:

  • 9AM

    Typical end time:

  • 5PM

    This Job Is Ideal for Someone Who Is:

  • People-oriented -- enjoys interacting with people and working on group projects

  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

  • Detail-oriented -- would rather focus on the details of work than the bigger picture

  • Innovative -- prefers working in unconventional ways or on tasks that require creativity

    This Job Is:

  • A job for which military experienced candidates are encouraged to apply

  • Open to applicants who do not have a high school diploma/GED

  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education

  • A job for which all ages, including older job seekers, are encouraged to apply

  • Open to applicants who do not have a college diploma

    Schedule:

  • Monday to Waiting period may apply
  • What does an Office Coordinator do?

    Office Coordinators usually work at the front desk of an office where they can oversee general activities. They interact with guests and visitors, providing them with the information they need to connecting them to the employee they’re looking for. Office Coordinators manage meeting rooms for their colleagues, booking the space and arranging for any AV equipment that someone needs to run a meeting. They develop and implement organization procedures for everyone to receive mail and packages, check out office equipment, request additional supplies and submit tickets for maintenance and repairs.

    Office Coordinator skills and qualifications

    Office Coordinators use a variety of soft skills to manage the offices they support, including:

    • Strong written and verbal communication skills
    • Excellent organizational and time management skills
    • Great customer service and interpersonal skills
    • Friendly, service-oriented personality
    • Keen attention to detail
    • Problem-solving and basic troubleshooting skills
    • Proficiency with common word processing and spreadsheet software
    • Comfortable in a fast-paced environment

    Office Coordinator salary expectations

    An Office Coordinator makes an average of $15.77 per hour. Pay rate may depend on level of education, experience and geographical location.

    Office Coordinator education and training requirements

    Office Coordinator positions require at least a high school diploma or GED. Some candidates may also have a vocational diploma from a business- or office-management training program. Other candidates may be in pursuit of or have completed an associate or bachelor’s degree. Some relevant degree programs include business administration and communication, which provide candidates skills in organization and professional communication. Education in other degree programs also provides key soft skills.

    Office Coordinator experience requirements

    Entry-level candidates may have little-to-no experience and can be trained on the job under a more senior administrative professional. Prior experience for an Office Coordinator candidate may include other office administrative roles and/or customer service experience. Additionally, prior experience with purchasing or inventory management demonstrates an ability to successfully order and maintain office supplies. For roles within certain industries or departments, like finance and accounting or healthcare, previous experience as an administrative support professional in those settings may indicate that a candidate can transition into a role with little-to-no additional training.

    Job description samples for similar positions

    If an Office Coordinator isn’t exactly what you’re looking for, below are examples of job descriptions for similar positions that may meet your company’s needs.

    Frequently asked questions about Office Coordinators

     

    What is the difference between an Office Coordinator and a Receptionist?

    Office Coordinators and Receptionists have many similar duties and some offices use the title interchangeably, while others have distinct roles. Generally, Receptionists work more closely with the public and focus on interacting with customers, while Office Coordinators emphasize internal communication and staff needs. At larger companies, Receptionists manage multiple external phone lines, direct calls and process visitors, leaving Office Coordinators to help arrange activities within the office and provide administrative assistance to employees in their building. Office Coordinators also work with vendors and suppliers to track and refill inventory or purchase equipment for general use.

     

    What are the daily duties of an Office Coordinator?

    Office Coordinators can perform a variety of duties on any given day depending on the needs of the office. They regularly prepare a schedule of itemized tasks each morning with a plan on when and where they need to accomplish each objective. Office Coordinators use scheduling software to process requests and communicate with different departments to gather necessary resources and confirm meeting attendees. During down time, Office Coordinators organize files, make copies and sort paperwork to prepare for busy periods where they have to run errands and handle high volumes of calls.

     

    What are the characteristics of a good Office Coordinator?

    Good Office Coordinators have an in-depth understanding of all office activities. They take the time to understand each department, role and chain of command so they can provide the most efficient and useful support possible. The best Office Coordinators have outgoing personalities that allow them to get to know the schedule and regular needs of every one of their colleagues, suppliers and clients. They are tactful when communicating with others and delegating tasks. Successful Office Coordinators follow through on every one of their tasks, and they are able to multi-task and keep track of multiple responsibilities at once.

     

    Who does an Office Coordinator report to?

    Office Coordinators report directly to the Office Manager or Business Manager who makes high-level decisions about office workflows and infrastructure. They may also report to various department heads and team leaders to update them about the availability of different facilities and communicate new office rules or updates. Office Coordinators take direction from other administrative staff with more seniority to develop best practices for managing the office environment. Some Office Administrators report to Human Resources Managers due to their role in developing company policies, managing employee files and disseminating information.

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

    No search results found

      *Indeed provides this information as a courtesy to users of this site. Please note that we are not your career or legal advisor, and none of the information provided herein guarantees a job offer.