What does an Operational Manager do?
Operational Managers are senior-level employees who oversee the recruitment and operational functions within a company. They typically manage training and onboarding, employee satisfaction and other high-level human resources duties. Operational Managers will typically implement and enforce new policies within the company to ensure employees are productive and efficient.
Their policies and programs also focus on building a strong company culture where all employees feel respected, appreciated and motivated to contribute quality work. Operational Managers are in charge of the financial processes of the company as well by handling its budgets, reports and audits. They’re typically responsible for researching and familiarizing themselves with national and local laws and regulations to ensure their organization remains compliant at all times.
Operational Manager skills and qualifications
Though Operational Managers can have several different duties, they usually need the same skills and qualifications, including:
- Excellent problem-solving and critical-thinking skills
- Ability to lead large teams and groups
- Good attention to detail
- Solid knowledge of industry standards and practices
- Ability to create and implement new policies and procedures to increase efficiency
- Analytical skills
- Knowledge of production and operations analysis software
Operational Manager salary expectations
The average salary of an Operational Manager i s $83,565 per year with an average profit sharing of $5,863 per year. Salary may depend on level of experience, education and the geographical location.
Operational Manager education and training requirements
An Operational Manager usually has a bachelor’s degree in business, business administration or a similar field. A degree in a field related to the company’s industry can also be useful. For example, an Operational Manager applying for a job at a hospital would benefit from a degree in healthcare administration. Many employers do prefer a higher-level degree such as a master’s in business administration. Extensive experience in a similar industry can substitute for a degree. On-the-job training is common for Operational Managers.
Operational Manager experience requirements
Most Operational Managers have at least five years of experience in their industry. If an Operational Manager switches industries, such as moving from health care to manufacturing, they likely need at least seven years of experience to qualify. Many Operational Managers start with a company in a lower-level position and gain enough experience to earn this role.
Job description samples for similar positions
If you are not quite looking to hire an Operational Manager, here are some similar positions that might come closer to the position you are looking to hire: