Operations Coordinator Job Description: Top Duties and Qualifications

An Operations Coordinator, or Operations Administrator, is responsible for carrying out a company’s logistics strategy and making sure that the appropriate staffing, organization and supply procedures are in place. Their duties include managing and tracking projects, planning company events and adjusting the workflow on their team to be more efficient.

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Operations Coordinator duties and responsibilities

Operations Coordinators perform a variety of resource management and strategic planning tasks to ensure their organization is adequately staffed and supplied. Their responsibilities could include:

  • Facilitating cross-channel feedback from customers and employees to management and executive teams
  • Working with team leaders, managers and department heads to learn departmental needs and goals
  • Ensuring that all activities conform to local, federal, industry and company standards
  • Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made
  • Identifying and resolving any problems in the production process
  • Designing and maintaining clear operational guides to ensure consistency of operations
  • Delivering reports to department heads, management teams and boards of directors to provide insight into the overall efficiency of the organization
  • Collaborating with management and executives to set departmental and organization-wide goals

Operations Coordinator Job Description Examples:

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Operations Coordinator

Job Title

Operations Coordinator

Summary

Parkinson Wellness Recovery | PWR!

  • is a non-profit organization whose mission is to develop and implement worldwide access to cutting-edge, Parkinson disease-specific, neuroplasticity-principled exercise programs that hold promise to slow disease progression, improve symptoms, restore function, and increase longevity and quality of life.

    The Operations Coordinator supports the daily and ongoing operations and logistics of PWR!

  • by assisting with facilities management, human resources, events management, record-keeping, finance, marketing, and other administrative duties as assigned.

    Summary of Responsibilities:

  • Facilities management – coordinating janitorial service, gym and office equipment repair, building maintenance and repairs, pest control, alarm codes, phone/voicemail set up and messages, security alarm codes, special jobs (carpet, gym flooring, windows), supply organization, etc.

  • Human resources duties including coordination of benefits, payroll, and record-keeping

  • Maintaining insurance requirements and assisting with other compliance-related requirements

  • Maintaining the company calendar to ensure timely filing of requisite paperwork with federal, state, and local authorities, renewal of annual insurance policies [website] professional, liability, Director and Officer, etc.), tax exemption filings, Arizona Corporation Commission filings, etc.

  • Basic finance duties such as bookkeeping, accounting, deposits, invoices, etc.

  • Managing company and employee software accounts

  • Annual review and update of employee and organizational forms

  • Donor development and gift tracking

  • Managing special events as needed

  • Other duties as assigned

    Qualifications

  • Bachelor’s degree or equivalent experience in healthcare or nonprofit administration, management, business administration, or public health preferred

  • 3-5 years of experience in facilities management, personnel management, budgeting, marketing, customer service and/or scheduling preferred

    Essential Skills and Abilities

  • Outstanding organizational skills and attention to detail

  • Excellent oral and written communication skills

  • Proficiency in Microsoft Office programs, above average proficiency in Microsoft Excel

  • Familiarity with electronic data processing and manipulation

  • Professionalism, integrity, self-discipline, resourcefulness, takes initiative

    Compensation and Benefits

    This is a full-time, 40 hour per week, non-exempt position with salaried pay commensurate with experience. A typical schedule is Monday through Friday 9:00-5:00pm, with occasional afternoon and evening work as needed.

    Benefits include:

  • Paid Time Off

  • Paid Sick Leave

  • Subsidized medical plans

  • Dental and vision coverage also available

  • Continuing education assistance

  • Simple IRA with 3% employer match

    Work Environment

  • The office environment is indoors, climate-controlled, well-lit, and can be busy with periods of frequent interruption.

    Physical Demands

  • This is a largely sedentary role, but some physical activity is required [website] filing, stocking supplies, setting up for events, etc.).

    Job Type: Full-time

    Salary: $18.00 to $25.00 /hour

    Experience:

  • Administrative: 3 years (Preferred)

    Education:

  • Bachelor's (Preferred)

    Additional Compensation:

  • Bonuses

    Work Location:

  • One location

    Benefits:

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off

  • Flexible schedule

  • Professional development assistance

  • Other

    Schedule:

  • Monday to Friday

    Benefit Waiting period may Only full-time employees eligible

  • ×

    Operations Coordinator

    Job summary:

    A fast-growing education startup, Nory, is looking for an operations coordinator. You will work alongside with co-founders, gaining a first-hand experience of a startup's exciting growth. Those who look to work in a fast-growing environment and the education field will benefit most from this opportunity.

    Job Description:

    We are looking for an organized, analytical Operations Coordinator with exceptional communication and problem-solving skills to handle operational duties. The Operations Coordinator will work at the intersection of multiple operational areas including: Recruitment, HR management, Stakeholder management, and Web Content management. This is the ideal position for those who want to learn about and create an impact on the overall improvement of the office operations.

    Specific job responsibilities below, but first, a checklist for you:

  • I always ask “why” and “how to improve.”

  • I don’t settle for a Band-Aid fix. I analyze the root cause of a problem and create sustainable, scalable solutions.

  • I am ambitious and result oriented. Wherever I go, I make a change.

  • I pursue excellence. Details make perfection.

  • I connect with people with empathy.

  • I have a clear definition of “good communication."Responsibilities:

  • Hiring, supervising, and evaluating staff members.

  • Handling fundamental office duties: maintaining employee, financial, and data entry and reporting.

  • Supporting employees by facilitating interdepartmental communications and interactions between internal and external parties.

  • Ensuring that the office is well-maintained and organized.

  • Assisting with special projects, such as partnership development, and process improvements.

  • Managing web content (no previous experience required)

    To sum up, we are looking for an ambitious problem solver. If you welcome the opportunity to build one of the great education organizations with a talented team of kind hearts and a big vision for the next generation of education, please apply.

  • If you have a special reason to work with us, email us your cover letter and resume at: peter (at) nory.co

    Job Type: Full-time

    Experience:

  • management: 1 year (Preferred)

    Benefits:

  • Health Paid time Monday to Friday
  • ×

    Operations Coordinator

    We are seeking an Operations Coordinator to join our team in Co-Working (Ballantyne), creating an incredible work experience for our members. This position will be full-time with benefits. We're looking for someone who's proactive, creative, personable, and reliable with relevant experience, flexibility, and enthusiasm about joining a growing startup.

    Responsibilities:

  • Assist the Community Manager in providing excellent customer service: assist members in a friendly & professional manner, man the front desk, greet visitors, and receive deliveries

  • Uphold hospitality standards to ensure seamless day-to-day operations: brew coffee; set-up breakfast; stock the cafe, conference room, and restroom amenities; distribute mail; maintain clean & tidy common areas; run & empty dishwasher

  • Order & restock a high-volume of supplies: order groceries and office supplies in a timely manner; maintain clean and organized supply closets

  • Oversee accounts payable: process weekly vendor invoices; follow up on payment inquiries

  • Onboard new members: activate and distribute keys and welcome bags; answer new member questions

  • Manage rotating community art program: find and recruit new artists; schedule installation & de-installation; assist with installation as necessary

  • Assist Community manager with planning professional, social, and educational events for members

  • Contribute to local marketing efforts to drive applications, including flyering, outreach to influencers, planning for external events, and development of email campaigns

  • Document and escalate maintenance and facilities issues

  • Manage the office independently if Community Manager is out of office

  • Complete other errands and tasks around the office as needed

    Growth Opportunities:

  • Lead walk-in tours for prospective members; coordinate with Community Manager on strategies to complete office sales.

  • Participate in national projects to improve Industrious processes around operations and hospitality.

    Requirements:

  • Hospitality or customer service experience highly preferred

  • Personable & approachable with a strong customer service orientation

  • Strong organizational skills

  • Incredibly reliable

  • Comfortable working in a fast-paced and dynamic environment; detail-oriented, strong multi-tasker

  • Able to proactively own & execute designated tasks independently, with high level of comfort asking for help when needed

  • Basic computer proficiency preferred (Google Drive, Excel, Gmail, and basic printer troubleshooting)

    Perks:

  • Daily breakfast and snacks

  • Health care, including vision and dental (only full-time)

  • Access to Gym

  • Discounts at the every retail location within Toringdon mixed use park.

  • Smart casual dress code

    Job Type: Full-time

    Salary: $20.00 to $23.00 /hour

    Experience:

  • relevant: 2 years (Required)

    Education:

  • Bachelor's (Required)

    Language:

  • English (Required)

    Work authorization:

  • United States (Required)

    Additional Compensation:

  • Bonuses

    Work Location:

  • One location

    Benefits:

  • Health insurance

    This Job Is:

  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks - learn more at [website]

  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more

  • A job for which all ages, including older job seekers, are encouraged to apply

    Schedule:

  • Monday to Friday

  • 8 hour No
  • What does an Operations Coordinator do?

    Operations Coordinators are administrative employees who help manage the supply chain and employee interactions within a workplace, making sure that the proper roles are in place and that everyone has the equipment and supplies they need to thrive in the workplace. They make appointments, confirm meetings, track shipments and reorder inventory based on what their team needs to fulfill essential objectives.

    Operations Coordinators establish and supervise communication channels between employees, employers and clients and make suggestions on how to implement feedback within budgetary decisions. One of their main roles is to track expenses for their department and plan out upcoming purchases based on scheduled company activities. An Operations Coordinator is usually the main point of contact for both internal employees and external clients or vendors when planning a company event or carrying out a new project.

    Operations Coordinator skills and qualifications

    An Operations Coordinator needs various soft skills, industry knowledge and technical abilities to ensure their organization runs as smoothly as possible. These skills and qualifications often include:

    will need to be able to multitask as the demands of the role require them to work on a lot of projects at once. They will be constantly aware of what is going on throughout the business and will need to build strong relationships with a variety of people to be able to work with them to alter operational practices.

    • Good time management, prioritization and multitasking abilities
    • Excellent interpersonal skills to build strong relationships with colleagues
    • Effective communication, including speaking, writing and active listening
    • Able to give and receive feedback and constructive criticism from a variety of channels
    • Great strategic planning and problem-solving skills
    • Methodical about analyzing processes and systems to fully understand their functions
    • Proactive research skills used in seeking out opportunities to advance and improve the organization
    • Strong project management skills
    • Collaboration and teamwork skills
    • Leadership skills, like motivation, goal-setting and monitoring progress
    • Comfortable in a high-pressure environment

    Operations Coordinator salary expectations

    An Operations Coordinator makes an average of $45,912 per year. Salary may depend on level of education, experience and geographical location.

    Operations Coordinator education and training requirements

    Many Operations Coordinator candidates a bachelor’s degree in business administration or another related discipline. These candidates are often qualified to complete basic role-related tasks but may complete on-the-job training to learn other specialized or organization-specific duties. Candidates with a master’s degree, like a Master of Business Administration, may have advanced knowledge and skills applicable to Operations Coordinator roles that require more specialized responsibilities. 

    Candidates who have project management training and or industry-specific knowledge may be better able to quickly transition to this role. Training on reporting, data analysis, spreadsheets, databases or presentation software is also an asset.

    Operations Coordinator experience requirements

    Operations Coordinator candidates likely have some previous experience in operations management. Those who have just earned their education may have completed internships or cooperative education programs where they observed professional Operations Coordinators and gained practical experience assisting with operations management tasks under supervision. 

    Other Operations Coordinator candidates may have previous professional experience in high-level administrative support, human resources or as an Operations Assistant. Since these professionals need to be budget-conscious, a proven track record of streamlining processes or reducing waste in previous roles would demonstrate many of the core skills relevant to the role.

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    Frequently asked questions about Operations Coordinators

     

    What are the qualities of a good Operations Coordinator?

    Operations Coordinators need to have the attributes and skills necessary to coordinate many complex projects at once according to the needs of their employer and available resources. To accomplish this, good Operations Coordinators have an excellent memory that they use to organize all of the different ongoing tasks that they keep track of and support. They are great at managing their time and accomplishing goals based on a timeline, considering different priorities and making logical choices about what to do next. 

    Because they interact with many of the people involved in the business, successful Operations Coordinators have an outgoing personality and can easily communicate with business partners and start forming professional relationships.

     

    Who does an Operations Coordinator report to?

    Operations Coordinators usually report to an Operations Manager who holds a strategic leadership role within their department or company, but some smaller companies have Operations Coordinators report directly to a department head about the logistics occurring on their team. Operations Managers use feedback and information from Operations Coordinators to make high-level decisions about how to manage the company’s operations and optimize inefficient aspects of the business.

    Large companies may have multiple Operations Coordinators in the same department dealing with different aspects of the business, which the Operations Manager or Chief Operations Officer would delegate based on each Operations Coordinator’s areas of expertise.

     

    What is the difference between an Operations Coordinator and an Administrative Coordinator?

    Operations Coordinators and Administrative Coordinators often work together top orchestrate complex projects and facilitate the daily duties of their team. Operations Coordinators work more directly with company logistics related to the supply chain and professional structure of the organization, while Administrative Coordinators provide direct clerical support for a department or team. Operations Coordinators may be responsible for confirming all of the details related to a specific project, while Administrative Coordinators work with general office support like answering messages, directing phone calls, preparing reports, distributing mail and managing files.

     

    What are the daily duties of an Operations Coordinator?

    Operations Coordinators usually work in an office environment during standard business hours so they are available to respond to questions or discuss project timelines with other members of the company’s staff. They attend meetings with project managers and company leadership to determine the priority of upcoming tasks and confirm what resources are available to complete those objectives. 

    After confirming their goals, the Operations Coordinator researches potential costs to find the most practical course of action. They call suppliers and reach out to staff to make sure that staff is available and they have all of the supplies and equipment they need to host an event or meet a deadline.

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      Last updated: Apr 28, 2021