Package Handler Job Description: Top Duties and Qualifications

A Package Handler, or Warehouse Package Handler, compiles, scans, seals and loads various packages before they’re delivered. Their main duties include placing items into packages, confirming packaging labels and lifting and loading heavy packages into trucks.

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Package Handler Duties and Responsibilities

A Package Handler has certain duties and responsibilities on the job in order for the company to run smoothly on a day-to-day basis. Package Handlers are integral to the daily goals of the company.

The following are the duties and responsibilities of a good Package Handler:

  • Manually move material in packages from one place to another. Whether it be from the truck to the end client, from one truck to another, or from one side of the business to another.
  • Pack products in boxes by hand and keep a record of the items packed and moved.
  • Work with material moving machine operators and material recording workers to handle items and keep a record of items.
  • Communicate with co-workers and clients to ensure the safe and on-time delivery of goods. Companies want packages to be delivered on time and without damage.
  • Handle physically demanding movements like pushing, pulling, bending down and lifting of packages.
  • Responsible for handling packages without dropping or other brisk movements that could damage them.

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What Does A Package Handler Do?

Package Handlers are typically employed by delivery service companies to prepare packages for shipping. They typically handle the entire process of getting a parcel ready for delivery by completing tasks like packaging, sorting, sealing, scanning and loading up the boxes. To ensure they have the correct parcels, Package Handlers may be responsible for measuring and weighing each one. 

Package Handlers must carefully read the parcel’s label to make sure it’s processed correctly. They also need to lift larger parcels that could weigh up to 75 pounds, which means some Package Handlers may be trained to operate larger machinery and loading equipment. Package Handlers must follow strict guidelines and procedures to ensure the safety of themselves and their team members.

Package Handler Skills and Qualifications

There are particular physical and mental skills required of a Package Handler. Although qualifications such as education or particular certificates are not necessary, it is important to have a certain level of stamina and strength.

The following are some major skills and qualifications of a Package Handler:

  • Package Handlers have daily contact with the public so their customer service skills are important as they are the face of the company.
  • Good coordination skills are important for Package Handlers because they have to deal with using their arms and hands to move packages of all weights and sizes in different locations.
  • Package Handlers have to listen well to instructions given to them by their superiors.
  • Physical strength and stamina are needed to handle the varied weights of packages for long hours.

Package Handler Salary Expectations

The average salary expectation of a package handler is $14.49 per hour. This figure is based on past and present salary reports to our website in the last 36 months. The average overtime pay per year is $4,312.

Package Handler Education and Training Requirements

There are no particular education requirements for Package Handlers. Most positions have about one month of training on the job for new hires to learn their responsibilities. The training is done by a supervisor or more experienced co-worker, where they are also taught safety rules. Some companies also provide education or training benefits.

Package Handler Experience Requirements

The Package Handler usually gains work experience on the job as employers will train the person on the duties and responsibilities. There are no particular years of experience needed to be hired, but it is a plus if the candidate has already worked as a Package Handler, Shipping Clerk or Delivery Driver. The on-site experience of working in a company doing similar tasks helps to have an efficient candidate who knows what to expect.

Job Description Samples for Similar Positions

As an employer, you might not be quite looking to hire a Package Handler. Maybe you are looking to find someone for a similar position, so the following are a few job description samples for these positions:

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Frequently asked questions about Package Handlers


Who does a Package Handler report to?

Package Handlers work together as a team to package and load boxes. They typically have a Supervisor providing them with instructions and overseeing their progress. Package Handlers will usually receive their daily responsibilities from their Supervisor. They may be expected to attend one-on-ones to learn more about how they can improve their work performance. If a Package Handler doesn’t follow safety guidelines properly, they may receive disciplinary actions from their Supervisors as well. 


What settings do Package Handlers typically work in?

Package Handlers may work in a variety of settings depending on their daily assignments. Most Package Handlers spend a majority of their shift in the warehouse, sorting through and scanning packages for deliveries. 

Others will work at the loading docks, picking up packages either by hand or using equipment and loading them onto delivery trucks or shipping containers. Some Package Handlers may be assigned to work in a mailroom if the Mail Clerks are currently short staffed. Here, they’ll assist customers and will answer their packaging or mailing questions.  


What's the difference between a Package Handler and a Mail Carrier?

While they both work for delivery services or the United States Postal Service, there are some clear differences between Package Handlers and Mail Carriers. Package Handlers’ responsibilities typically focus primarily on sorting, sealing, labeling and loading parcels for deliveries. Once the packages are prepared and loaded by Package Handlers, Mail Carriers will drive delivery trucks to the addresses listed on the parcels. 

Both of these roles may work together to sort through and prepare the parcels for delivery, but Package Handlers don’t usually drive the delivery trucks. Sometimes, during busier seasons, like close to the holidays, Package Handlers might join Mail Carriers on their routes to help them deliver extra packages each shift.


What makes a good Package Handler?

A great Package Handler should thrive in fast-paced environments like mail rooms and warehouses. They must also be detail-oriented to ensure all of the packages contain the right materials and are being shipped to the correct addresses. Many Package Handlers need to be professional and responsible at all times, since they may be operating heavy machinery throughout their shift. 

Since they lift and move heavy boxes and work on their feet regularly, ideal Package Handler candidates must have strong physical stamina and the ability to lift large items on a daily basis.

Job Description Examples

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