What does a Practice Manager do?
A Practice Manager can work with a variety of patient care practitioners including Physicians, Chiropractors, Veterinarians and Dentists. They control the practice’s daily operations by supervising administrative employees, managing employee and patient schedules, ordering inventory, overseeing payroll and taxes, scheduling equipment maintenance and implementing business strategies. Practice Managers in medical practices make sure that their office upholds privacy laws and other medical regulations.
Practice Managers help set prices and choose vendors based on their estimated costs of running the practice. They are in charge of human resources responsibilities like setting company policies, determining benefits and negotiating raises. They develop strategies for making business practices more efficient, improving the patient’s experience and earning more profits through operating the practice.
Practice Manager skills and qualifications
A Practice Manager is a health care professional with a business background who uses their industry knowledge, soft skills and technical abilities to handle the day-to-day elements of medical office management. These skills and abilities include:
- Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients
- Excellent analytical and problem-solving skills
- Computer literacy and knowledge of relevant health care and administrative software
- Good leadership, motivation, training and goal-setting skills
- Financial and accounting skills
- In-depth knowledge of health care finance best practices and standards
- Organization and time management skills
- Understanding of health and safety standards in the medical industry
Practice Manager salary expectations
A Practice Manager makes an average of $68,212 per year. Salary may depend on level of education, experience and geographical location.
Practice Manager education and training requirements
Practice Manager candidates typically have at least a bachelor’s degree in health care administration, public health or health information management. Many candidates applying for this role have a master’s degree in public health, health information management and technology, health care administration or business administration. Coursework includes medical terminology, health care management, human resources, accounting, health care law and ethics, providing practical training for these professionals to be effective in their roles.
Some candidates may also have completed or be in pursuit of relevant professional certifications, such as Certifed Physician Practice Manager or Certified Electronic Health Records Specialist.
Practice Manager experience requirements
Entry-level Practice Managers may have previous experience as a Medical Receptionist, Office Manager, Medical Biller or another administrative role within the health care sector. Other candidates may have previous experience as a Practice Manager or another medical office leadership role. Depending on how many years of previous relevant experience candidates have, they may benefit from completing on-the-job training under a more senior medical office administrator to more quickly transition into their role.
Some candidates may also have previous experience working as a medical practitioner, such as a Nurse or Medical Assistant.
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