Quality Manager Job Description: Top Duties and Qualifications

A Quality Manager, or Quality Assurance Manager, is in charge of supervising the production process to make sure that all products meet consistent standards. Their duties include developing and implementing quality control tests, inspecting products at various stages and writing reports documenting production issues.

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Quality Manager duties and responsibilities

The Quality Manager has several duties and responsibilities. Some of these include:

  • Implementing methods to inspect, test and evaluate products and production equipment
  • Ensuring that products adhere to quality standards
  • Preparing reports by collecting, analyzing and summarizing data
  • Working according to deadlines for the delivery of products
  • Training and managing production line staff in production practices and quality assessment of goods
  • Tracking products through the manufacturing process to guarantee that each part of the process is correct
  • Performing detailed and recorded inspections of final products so the products are up to industry and company standards
  • Eliminating products that are not up to standards and finding the reasons for product problems

Quality Manager Job Description Examples:

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Quality Manager

Quality Manager- Performance and Qualification

(Do-not-apply-in-person. Resume and phone calls Only. [phone number])

  • Leads the Vendor Qualification Process in Support of the Company AVL working with the Category Managers (Part Time 20-30/hours per week.)

  • Retired OIL Industry Quality Managers Encouraged TO Apply-Call First

  • Supports the Low Cost Country Sourcing in terms of Audits and Qualifications

  • Interfaces with Category Managers in terms of establishing KPIs

  • Define and implement Systems, Process and Tools for delivery of Supplier Performance

  • Supports the Migration of the ESL and AVL suppliers to establish the Company AVL

  • Process Owner for Vendor Audits and Assessments

  • Participate in the Supplier Registration process and manage Qualifications of Vendors within the R2P process (Must know Excel)

  • Send resumes to: Text to get direct e-mail address: [phone number]

  • Job Site: NW Houston, TX. (HWY290 & BELTWAY8) No-reimbursements for relocation

  • Job starts right away

  • Must have 10 years of experience or more.(Retired Quality Managers encouraged to apply).

  • Must have Oil Industry experience

    Job Type: Contract

    Salary: $20.00 to $25.00 /hour

    Experience:

  • Oil industry Quality exp.: 10 years (Preferred)

    Contract Renewal:

  • Likely

    Work Location:

  • One location

    Benefits:

  • Flexible schedule

    This Company Describes Its Culture as:

  • Team-oriented -- cooperative and collaborative

    This Job Is:

  • A job for which all ages, including older job seekers, are encouraged to apply

    Schedule:

  • Monday to Friday

  • No weekends

  • Day shift

    Benefit Conditions:

  • Only full-time employees No
  • ×

    Quality Manager

    Quality Manager

  • (Salary: $65,000 to $70,000 according to the experience)

    We are looking for an experienced Quality Manager to oversee all the Quality activities in a metallurgical manufacturing company.

    The ideal candidate will be focusing on two main areas:

  • Quality System:

  • Maintenance of the ISO9001 Certified Quality System.

  • Manage and carry on Internal Audits.

  • Coordinate External Audits with an official registrar company.

  • Product Quality:

  • Vendor’s Quality and performance. Incoming material inspection.

  • Internal Product Quality: Internal processes quality and controls, and final quality controls.

  • Customers Quality: Manage costumer complaints and costumer relations regarding quality.

    The ideal candidate will also supervise environmental issues and coordinate safety issues with our external advisor.

    Responsibilities

  • Ensure adherence to health and safety guidelines as well as legal obligations

  • Oversee all product development procedures to ensure compliance of quality standards.

  • Verify that the purchased raw material or products from suppliers meet the specifications.

  • Monitor the vendor’s performance.

  • Supervise the inspectors, technicians and other staff and provide guidance and feedback.

  • Inspect final output to guarantee that requirements are achieved, approving the right products and rejecting defective ones.

  • Keep accurate documentation of all processes and procedures in the plant.

  • Analyze data to detect deviations from the standards.

  • Submit detailed reports as needed.

  • Be the driver of the continuous improvement in the plant.

    Skills

  • Proven experience as Quality Manager and ISO experience.

  • Outstanding communication skills.

  • Excellent organizational and leadership skills.

  • Proficient in MS Office and knowledge of data analysis.

  • In depth understanding of quality control procedures and relevant legal standards.

  • Certification as Internal Auditor is a strong advantage (ISO 9000, TS, etc.)

    Job Type: Full-time

    Salary: $64,000.00 to $69,000.00 /year

    Experience:

  • Implementation of ISO 9001: 3 years (Preferred)

  • Quality Management: 3 years (Preferred)

  • ISO9001 Certified: 5 years (Preferred)

  • quality assurance: 3 years (Preferred)

    Work Location:

  • One location

    Benefits:

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Paid time off

    This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous

  • Detail-oriented -- would rather focus on the details of work than the bigger picture

    This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused

    Schedule:

  • Monday to Friday

  • Day shift

    Company's website:

  • [website]

    Benefit Conditions:

  • Only full-time employees No
  • ×

    Quality Manager

    Company Anonymous

    Job Title:

    QA Manager

    Location:

    Dallas

    Information:

    Manage team to secure compliance to ISO 13485 and FDA QSRs. Safeguarding the health of the Corrective Action Preventative Action System for a medical device (sterile) manufacturer will be major focus for the role.

    Responsibilities:

    Manage / supervisor team of technicians and engineers.

    Use measured values to monitor KPIs to improve the current Quality Management System.

    Supervise and manage the Corrective Action Preventative Action program including all complaints, SCARs, NCMRs, audit findings, etc.

    Develop/ implement processes and procedures for cross-functional workflows to secure compliance to all regulatory requirements.

    Lead and oversee internal audit team.

    Administer and manage the supplier quality program.

    Perform risk management activities at all phases of device life cycle.

    Lend support and assist management representative with successful external audits.

    Ensure compliance with all regulatory requirements.

    Requirements:

    Bachelor of Science in a field of Engineering with at least minimum 5 years of experience in a supervisory role that involves decision-making duties.

    Knowledge of quality control procedures and regulatory requirements (ISO 13485, FDA QSRs, Mdsap, Aami Sterilization standards, etc.).

    Analytical decision-making and problem-solving skills needed

    Coach / mentor engineering team

    Project management, root cause investigation, and implementation of effective corrective actions skills

    Experience with risk management activities to support all stages of device life cycle.

    Strong verbal and written skills.

    Professional certifications preferred related to the field of work [website] ASQ CQM, Lean, Six Sigma, etc.)

    Experience with Microsoft Suite and statistical data analysis software.

    Benefits:

    401k with employee matching available

    Vacation, insurance, and other benefits

    Equal Opportunity Employer

    Job Type: Full-time

    Salary: $0.00 /hour

    Experience:

  • Risk Management: 5 years (Required)

  • supervisory: 5 years (Required)

  • Lean Manufacturing: 3 years (Required)

  • Supplier Quality: 5 years (Required)

  • Regulatory Compliance: 5 years (Required)

  • Auditing: 5 years (Required)

  • quality assurance: 8 years (Required)

  • Medical Device: 4 years (Required)

  • Manufacturing: 5 years (Required)

    Education:

  • Bachelor's (Required)

    Benefits:

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off

    This Company Describes Its Culture as:

  • Detail-oriented -- quality and Innovative -- innovative and Stable -- traditional, stable, strong processes
  • What does a Quality Manager do?

    Quality Managers work at manufacturing plants to make sure that the products being sent out meet consumer expectations. It’s their responsibility to train their staff to recognize defects and imperfections at all stages of the manufacturing and packaging process to uphold consistent quality standards. Quality Managers communicate expectations to staff and observe production processes to identify the causes of common types of mistakes or defects. They research ways to limiting human error on the production line, track the impact of different policies on defective parts. Quality Managers determine how much waste results from errors on the production line.

    Quality Manager skills and qualifications

    Quality Managers should have a variety of practical skills for their position. The main skills and qualifications of a Quality Manager are:

    • Familiarity with quality standards and processes to follow federal, state and local regulations
    • Communication skills to convey information in reports, meetings and status reports
    • Knowledge of the product to perform accurate quality control
    • Attention to detail 
    • Analysis, critical-thinking and problem-solving skills to review systems, find flaws and pose solutions to those flaws
    • Interpersonal skills 
    • Ability to handle stress
    • Ability to operate under deadlines while still meeting standards

    Quality Manager salary expectations

    The average salary for a Quality Manager is $88,251 per year. Salary estimates may be higher or lower depending on the region and experience level of the applicant. Some Quality Managers make an average of $5,000 per year through profit sharing.

    Quality Manager education and training requirements

    The minimum educational requirement for Quality Managers is a bachelor’s degree, whereas a master’s degree is essential to future job growth. Bachelor’s degrees need to focus on natural sciences, business management, industrial science or statistics. Quality planning, verification methods and quality monitoring are the focal points of these degrees. Master’s degrees provide more in-depth research, such as measurement and testing methods, process management, operations management and information systems. 

    Professional certification is available with the Certified Manager of Quality/Organizational Excellence (CMQ/OE) exam from the American Society for Quality (ASQ).

    Quality Manager experience requirements

    In addition to a college education, Quality Managers need professional experience in production and/or manufacturing, especially working with assembly line processes. Supervision experience is useful for Quality Managers who want to advance in their careers.

    Job description samples for similar positions

    If this description for a Quality Manager isn’t what you’re looking for, consider these similar positions:

    Frequently asked questions about Quality Managers

    What is the difference between a Quality Manager and a Compliance Manager?

    Quality Managers and Compliance Managers both hold a supervisory role to make sure that staff members uphold certain standards. Quality Managers focus on producing consistent, high-quality products according to company specifications. Compliance Managers are responsible for making sure that workplace procedures meet regulatory standards. They can monitor employee behaviors, performance standards and reporting procedures among other important compliance issues.

    The role of a Quality Manager is to make sure their production line meets all of their specifications, while the purpose of a Compliance Manager is to make sure that a company is fulfilling their regulatory obligations to both consumers and employees. Quality Managers emphasize the outcome of a production process, whereas Compliance Managers focus on safety and ethics in the workplace.

     

    What are the daily duties of a Quality Manager?

    Quality Managers spend parts of their time analyzing documents and completing reports in an office and part of their time on the production floor supervising and training employees. Quality Managers inspect each part of the production process, looking at batches of products to determine the error rate. They closely observe how their team operates equipment and uses materials, working to determine the cause of common issues. They can perform both random inspections and scheduled quality audits to identify errors.

    Quality Managers also collect feedback about product returns from shipments that had imperfections. Quality Managers document all of their findings to look for patterns that could indicate a problem with their supplier or with employee training. They train their employees on new procedures and teach them how to recognize, report and correct errors to reduce waste.

     

    What are the characteristics of a good Quality Manager?

    Being observant is one of the most important features of a good Quality Manager. The main function of their job revolves around noticing things that are out of place or imperfect. Successful Quality Managers have the ability to make good choices and judgments about when to discard a product or make repairs. Good Quality Managers need to be able to act on their observations and make strategic suggestions about how to uphold quality standards and improve the accuracy and precision of outgoing shipments. They’re strong leaders who can motivate and train their team with relevant feedback and helpful suggestions.  

     

    What should you look for in a Quality Manager's resume?

    If you’re planning to hire a Quality Manager, look for resumes that reference previous experience in a warehouse or manufacturing plant environment. This can indicate that a candidate is familiar with quality control and standard quality assurance procedures that they can uphold at your company. Seek out applications that specifically list the impact of their behaviors on the production quality at their previous employers. For example, a strong resume entry might describe how a candidate’s observation skills decreased return orders by 20%.

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