Receptionist Job Description: Top Duties and Qualifications

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A Receptionist, or Front Desk Receptionist, is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors when they arrive for meetings with management or sales staff.

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Receptionist duties and responsibilities

Receptionists spend most of their time answering phone calls. However, a Receptionist may also be responsible for:

  • Making appointments for all staff or for specific employees, such as executives
  • Processing bills and helping clients or customers if they have any questions about their charges
  • Organizing files for billing, customer and client records, etc.
  • Directing visitors to the correct office
  • Responding to all customer inquiries in a polite and timely manner

Receptionist Job Description Examples:

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Receptionist

Front desk Medical Receptionist for a Freestanding ER in Clear Lake area

Address is 1351 Clear Lake City Boulvevard, Houston, Texas 77063

Must have 2 year experience in working at Front desk for ER/ Primary Care

Low Volume Freestanding ER

Customer Service / Greeting/ Focused/

Shifts are AM: 7AM to 7Pm ( Sunday/ Monday/ Tuesday). Or 7Pm to 7AM 12 hour shifts 3 days per week is full time

7Am to 7 PM (Saturday/ Wednesday/ Thursday)

Days 7AM to 7Pm// Nights 7PM to 7AM

Weekends

Please indicate shifts preference

Must have Experience in Front Desk/ Scheduling/ Insurance Verification/ Excellent Customer Servcie Skills/ Friendly/ Enjoy helping people, Team Player

Job Types: Full-time, Part-time

Salary: $16.00 to $19.00 /hour

Experience:

  • Supervisor: 1 year (Preferred)

  • Front desk: 2 years (Preferred)

  • customer service: 2 years (Preferred)

  • medical office: 2 years (Preferred)

    Location:

  • Houston, TX 77063 (Preferred)

    Shifts:

  • Morning (Preferred)

  • Evening (Preferred)

    Working Days:

  • Saturday (Preferred)

  • Monday (Preferred)

  • Sunday (Preferred)

  • Tuesday (Preferred)

  • Wednesday (Preferred)

  • Thursday (Preferred)

  • Friday (Preferred)

    Work Location:

  • One location

    Benefits:

  • Health insurance

  • Dental insurance

  • Paid time off

  • Flexible schedule

  • Professional development assistance

    Hours per week:

  • 30-39

    Typical start time:

  • 7AM

    Typical end time:

  • 7PM

    Setting:

  • Medical

    Ergonomic Workspace:

  • Yes

    Financial Duties:

  • Processing payments

    This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused

  • Outcome-oriented -- results-focused with strong performance culture

  • Stable -- traditional, stable, strong processes

  • People-oriented -- supportive and fairness-focused

  • Team-oriented -- cooperative and collaborative

    This Job Is:

  • Open to applicants who do not have a college diploma

    Schedule:

  • Monday to Friday

  • Weekends required

  • Day shift

  • Night shift

  • 12 hour shift

    Company's Facebook

  • ×

    Receptionist

    Medical Receptionist needed for Private Practice in Germantown, TN is seeking applicants with good attitude,good communication skills, accuracy, and ability to multi-task at Medical Front Desk.

    Scrub Allowance, Vacation PAY,Holiday PAY, Sick Days PAY, Benefits.

    Easy to access location on Wolf River Medical Corridor.

    Part Time OR Full Time

  • hours

    No nights, NO Weekends, flexible scheduling, paid holidays, paid vacation, scrub allowance, good opportunity for advancement and training. Excellent team.

    We welcome your application! Training available!

    Job Type: Part-time or Full-time

    Job Type: Full-time

    Job Types: Full-time, Part-time

    Salary: $12.00 to $15.00 /hour

    Work Location:

  • One location

    Benefits:

  • Health insurance

  • Paid time off

  • Flexible schedule

    Typical start time:

  • 8AM

    Typical end time:

  • 5PM

    Setting:

  • Medical

    Administrative Duties:

  • Scheduling

  • Answering and routing phone calls

  • Greeting visitors

    This Job Is:

  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more

  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education

  • Open to applicants who do not have a college diploma

    Schedule:

  • Monday to Friday

  • No Day 8 hour shift
  • ×

    Receptionist

    Receptionist

    A small local family-owned office located in the Sandy Springs area near GA-400 is looking for a full-time Receptionist/Admin to work Monday through Friday 8:00am - 5:00pm. Candidate must be energetic, friendly, dependable, and professional with a polite demeanor and positive attitude. Previous experience working in an office setting highly preferred.

    Duties include but are not limited to:

  • Greeting Clients, Staff and Vendorys

  • Answering Multi-line Phone

  • Process Outgoing Mail and FedEx Packages,

  • Maintain inventory and order supplies for office

  • Scheduling Appointments

  • Keep front area and kitchen orderly, neat, and well stocked

  • Quality Control all scanned files

  • Run errands

  • Other misc. office/admin/clerical items as assigned

    Competitive Salary - $35,000

    Great Benefits – Medical, Dental, Vision, & Life Insurance, Long-term and Short-term disability, 401(k) matching, 2 weeks’ Vacation, and Paid Holidays

    Must pass background check

    Job Type: Full-time

    Salary: $35,000.00 /year

    Experience:

  • customer service: 1 year (Preferred)

  • office administration: 1 year (Preferred)

  • receptionist: 1 year (Preferred)

    Location:

  • Sandy Springs, GA 30328 (Required)

    Work Location:

  • One location

    Benefits:

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off

    Setting:

  • Other

    Ergonomic Workspace:

  • Yes

    Administrative Duties:

  • Scheduling

  • Running errands

  • Stocking supplies

  • Sorting and sending mail

  • Answering and routing phone calls

  • Greeting visitors

    This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous

  • People-oriented -- enjoys interacting with people and working on group projects

  • Autonomous/Independent -- enjoys working with little direction

    Schedule:

  • Monday to Friday

    Benefit Conditions:

  • Waiting period may No
  • What does a Receptionist do?

    Receptionists typically work for companies across industries to assist customers and employees alike. They work closely with office staff to notify them of incoming calls, prepare outgoing mail and make copies or fax documents. Their job is to manage their office tasks while also answering calls from customers, answering questions and helping visitors locate the correct office. They may also be responsible for taking inventory of office supplies and placing orders accordingly.

    Receptionist skills and qualifications

    Essential skills for a Receptionist to perform well in their role include:

    • Verbal and written communication skills to interact clearly with customers, vendors and other employees
    • Organization skills to keep accurate records and find important information quickly
    • Time management skills to prioritize and complete a side variety of tasks throughout the day
    • Patience and listening skills to respond appropriate and interact positively with upset customers
    • Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive

    Receptionist Salary Expectations

    A Receptionist makes an average salary of $13.60 per hour. Pay rate may depend on level of experience, education and the geographical location.

    Receptionist education and training requirements

    Most Receptionists need to have a minimum of a high school diploma or a GED, and some roles that would benefit from a college education may substitute on-the-job experience instead. Some community colleges and organizations offer Receptionist certificates that candidates can complete to prove their skills. A good Receptionist is someone with the personality and intelligence to represent your company and always be able to guide clients or customers where they need to go.

    Receptionist experience requirements

    Many companies hire Receptionists as entry-level employees, which means they’re expected to have zero to three years of experience. Receptionists who will be working with executives or with large or complex companies may be expected to have a higher degree of experience and qualifications.

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    Frequently asked questions about Receptionists

     

    What is the difference between a Receptionist and an Executive Assistant?

    Receptionists and Executive Assistants both perform administrative and clerical duties in an office setting, but these roles do differ from one another based on their specific job requirements. For example, Receptionists answer phones, scan, fax or copy documents, greet visitors or distribute mail to an entire office or department within a corporation. In contrast, Executive Assistants work solely with one or more company executives to manage their appointments, answer phone calls or greet visitors. Executive Assistants perform additional tasks on behalf of the Executive, including pulling data, compiling reports and drafting memos to distribute by email.

     

    What are the daily duties of a Receptionist?

    On a typical day, a Receptionist starts by checking their voicemail for any missed messages from clients, upper management or employees. They make a note of any messages and contact information to relay to the Office Manager or office staff once they arrive. Throughout the day, Receptionists complete various tasks, including answering and transferring phone calls, directing guests to the correct office and scanning documents to add to the office’s digital filing system. 

    During downtime, Receptionists might complete coffee runs for office staff and retrieve mail from the mailroom. They also participate in office meetings to take notes and draft meeting minutes that participants can refer to later on.

     

    What qualities make a good Receptionist?

    A good Receptionist has a personable nature, allowing them to greet office visitors or employees and make them feel comfortable. This is especially important when they interact with clients or business partners as their actions may influence the visitor’s perception of the company. They are also proficient in using digital calendars and typical office appliances like copiers, printers, fax machines and phone systems to complete their job duties. Further, a good Receptionist has excellent written and verbal communication that enables them to draft emails or memos and speak with various customers and company stakeholders.

     

    Who does a Receptionist report to?

    Receptionists typically report directly to the Office Manager within the facility they work. They may also report indirectly to company employees to assist them in their daily tasks. In smaller companies, Receptionists may report directly to the Chief Executive Officer (CEO).

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