Restaurant Manager Job Description: Top Duties and Qualifications

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Last updated: August 22, 2022

A Restaurant Manager, or Restaurant General Manager, is responsible for overseeing the daily operations of a restaurant. Their duties include hiring and training restaurant staff following company policies, speaking with diners to address concerns or solve problems and creating work schedules for restaurant staff.

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Restaurant Manager duties and responsibilities

Maximizing the value of an appealing atmosphere in the restaurant requires a good bit of business savvy. Culinary school graduates may bring out the advantage of a well-planned and well-plated dinner. Restaurant managers will take responsibility for the following duties on a regular basis:

  • Ensuring incoming staff complies with company policy
  • Training staff to follow restaurant procedures
  • Maintaining safety and food quality standards
  • Keeping customers happy and handling complaints
  • Organizing schedules
  • Keeping track of employees’ hours
  • Recording payroll data
  • Ordering food, linens, gloves and other supplies while staying within budget limitations
  • Supervising daily shift operations
  • Ensuring all end of day cash outs are correctly completed
  • Coordinating daily front- and back-of-house restaurant operations
  • Controlling operational costs and identifying ways to cut waste
  • Appraising staff performance
  • Interviewing/recruiting new employees
  • Interacting with guests to get feedback on product quality and service levels

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Restaurant Manager Job Description Examples

What does a Restaurant Manager do?

Restaurant Managers typically work for restaurants and other food establishments to ensure that diners have a positive experience with their business. They work closely with upper management to implement customer service policies and hire employees who reflect company values. Their job is to oversee smooth operations during service by assigning Waiters to tables and assisting front of house staff. They may also be responsible for adhering to budgets, placing orders for products and supplies or helping Waiters complete their job duties during understaffed shifts.

Restaurant Manager job description intro paragraph

When writing a Restaurant Manager job description, start by introducing the job and company to prospective Restaurant Managers. Briefly highlight the work environment, what sets your company apart and why the role is important to your company.

For example:

“Company ABC is looking for a service-oriented Restaurant Manager to manage our high volume downtown restaurant location. This is an exciting opportunity to create memorable dining experiences for our customers, continually improve our quality of service and help our team reach their full potential.

“Company ABC is a growing family-owned restaurant group, committed to fostering a culture of respect, inclusion and professional growth. We’re proud to have a 4-star rating on Indeed Company Pages and an above average ​​Work Happiness Score from our employees.”

Restaurant Manager skills and qualifications

Years of experience in financial literacy and food safety and presentation will help employees succeed in restaurant management. Restaurant Managers should have the following qualifications in order to successfully meet the demands of the job:

  • At least a high school diploma
  • Previous restaurant experience
  • Prior work as a manager or supervisor
  • Success with customer service
  • Training in food safety
  • Experience with long shifts
  • Financial literacy
  • Ability to keep inventory organized

Restaurant Manager salary expectations

A Restaurant Manager makes an average of $50,120 per year. Salary may depend on level of experience, education and the geographical location. 

Restaurant Manager education and training requirements

While a high school diploma and in-house training may help a Restaurant Manager meet basic requirements, further training and education gives potential hires an advantage. Some Restaurant Managers hold associate or bachelor’s degrees in restaurant management or hospitality management, which can help them handle complex job aspects such as bookkeeping more easily. Others may hold a Food Protection Manager Certification or have related degrees that help prepare them for this job. A manager’s training in culinary arts may help with customer service at a restaurant as well.

Restaurant Manager experience requirements

Restaurant Managers should have the experience to efficiently handle all aspects of day-to-day restaurant work. They need to be comfortable working in the kitchen or waiting tables should a busy day require it. Those who previously excelled in other restaurant jobs will know how to hire and train employees to work under them and how to help those employees meet high standards of service and safety. 

Skills such as supervisory tact and communication help to create a strong management-employee bond and help with employee retention, so at least two years of experience managing others in a supervisory or management role should give a potential hire a strong advantage.

Job description samples for similar positions

If you’re looking for candidates for similar roles to the Restaurant Manager, see our job description templates for related positions:

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Frequently asked questions about Restaurant Managers

 

What is the difference between a Restaurant Manager and a Restaurant Supervisor?

The difference between a Restaurant Supervisor and a Restaurant Manager is seniority and the scope of job duties they perform. For example, Restaurant Managers typically oversee all operations in a restaurant, including the front of the house and kitchen. They also have the responsibility to organize work schedules, order food products and supplies and hire employees. 

In contrast, Restaurant Supervisors report to Restaurant Managers and support them in overseeing specific tasks like preparing for service, receiving food shipments and training new employees. Restaurant Supervisors may also assume a temporary management role if the Restaurant Manager calls out sick or takes vacation days.

 

What are the daily duties of a Restaurant Manager?

On a typical day, Restaurant Managers start by assisting front of house staff in preparing for service. They make sure the restaurant is clean and ensure the kitchen has enough inventory to maintain high-quality orders. They also review the work schedule for that day and give Waiters their table assignments. 

Throughout service, Restaurant Managers monitor operations to ensure customers have a positive experience with their business. They answer customer questions, help expedite orders and fill in wherever they can to help their team. After service concludes, they collect inventory sheets from kitchen staff and place orders accordingly.

 

What qualities make a good Restaurant Manager?

A good Restaurant Manager is someone with a natural ability to lead. This quality enables them to oversee a team of restaurant staff to maintain the Restaurant Owner’s overall goals and vision for the business. They prioritize food safety and cleanliness by performing routine health checks, reviewing health code laws and implementing food safety standards into employee training programs. Further, a good Restaurant Manager has excellent customer service and acts as an example to their staff when engaging with customers or responding to complaints. 

A good Restaurant Manager also has an innovative mindset that enables them to develop marketing initiatives to expand their customer base within the local community.

 

Who does a Restaurant Manager report to?

Restaurant Managers typically report to the Restaurant Owner to receive instructions about changes to company policies and budgeting needs. Restaurant Managers may also report to the Restaurant Owner to get their advice about recurring issues or customer feedback.

Job Description Examples

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