What does a Restaurant Server do?
Restaurant Servers attend to diners in a restaurant during a meal, helping them place their order and making sure they get their food and beverages in a timely manner. They greet diners and engage in friendly conversation with them to cultivate a hospitable, welcoming environment. Restaurant Servers are knowledgeable about the food and beverages on the menu so they can explain dishes to guests and clarify any concerns about allergies or styles of food preparation.
Restaurant Servers submit orders to the kitchen and bring food out to guests when it is ready, filling their drinks and checking on other tables in the meantime. They help their tables pay their bill and make correct change, keeping track of receipts and tips. In addition to caring for guests, Restaurant Servers help maintain a clean and sanitary environment by bussing dishes, sweeping floors, wiping menus and completing other closing tasks.
Restaurant Server skills and qualifications
A Restaurant Server’s qualifications should include their academic achievements, work experience, customer service skills and conflict resolution skills. Here are examples of Restaurant Server skills and qualifications:
- High school diploma or associate degree in culinary studies or food and hospitality management
- Prior experience in a food-serving establishment
- Excellent written and oral communication skills
- In-depth knowledge of winery and different types of cuisines
- Highly developed interpersonal skills
- Basic bookkeeping knowledge
- Working knowledge of point-of-sale systems
- High level of stamina to work to work on feet for extended periods
Restaurant Server salary expectations
A Restaurant Server makes an average of $11.70 per hour. Pay rate may depend on level of experience, education and the geographical location.
Restaurant Server education and training requirements
A restaurant server does not need a college degree unless your operation is large and you need someone with special knowledge. Most candidates will learn on the job if they are inexperienced. Some states require servers to have a permit and be of a certain age to serve alcohol. Restaurant servers can obtain certifications from vocational education centers and industry bodies such as the National Restaurant Association.
Restaurant Server experience requirements
A qualified restaurant server should be friendly, courteous and fast. They will know how to prepare different dishes, appetizers, desserts and drinks, as well as being able to quickly diffuse tense situations and satisfy customers. The candidate will have a good memory to take and complete large orders without errors. Other requirements include teamwork, cleanliness and stamina.