Sales Associate Job Description: Top Duties and Qualifications

A Sales Associate, or Retail Sales Associate, is responsible for assisting customers throughout the buying process. Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.

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Sales Associate duties and responsibilities 

The primary duty of a Sales Associate is to promote a company’s products or services through excellent customer service. They welcome customers, guide them through the products, answer questions and make sure guests have a pleasant experience. Some common responsibilities of a Sales Associate include the following: 

  • Welcoming customers into the store
  • Staying knowledgeable about our range of beauty and skin products
  • Explaining to customers the best products for their needs
  • Recommending related products to increase customers’ options and enrich the shopping experience 
  • Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results
  • Accepting and processing orders, operate the POS register and resolve returns issues
  • Promoting special sales, offers and awareness of store loyalty program

Sales Associate Job Description Examples:


Sales Associate

Upper East Side New Pet Shop hiring a sales person. (btw Midtown East)


compensation: $800+a/weekly+sales commission plus Lunch $20 provided

employment type: full-time

Who We Are:

Puptown is an exclusive pet store/service committed to helping responsible breeders place their puppies with caring individuals and families. More than just a service, we offer premium services to dog lovers whose mission is to make lives better by placing healthy puppies into happy homes.

What we expect-

Ideally between Late 20/Early 30 years old candidate who must have Sales/Customer Service/Retail Experiences.

Must be able to handle multiple jobs like cleaning for puppies, giving them exercise times, keeping an eye on our puppies, following directions from the store manager and the owner, and etc. We are looking to work together long term, so please apply if this position would be a good fit for you.

must be able to work legally in U.S

Fluent English

We are looking for people who are flexible on their schedule(weekdays/weekend must)/ 5days.

We are looking forward to hearing from you.

  • Please do not call to the store. Apply Online

    Job Types: Full-time, Part-time, Commission

    Salary: $25.00 to $35.00 /hour


  • Sales: 2 years (Required)


  • English (Required)

    Additional Compensation:

  • Commission

  • Bonuses

  • Other forms

    Work Location:

  • One location

    Hours per week:

  • 30-39

    Paid Training:

  • Yes


  • Store Manager

    This Company Describes Its Culture as:

  • Team-oriented -- cooperative and collaborative

  • People-oriented -- supportive and Detail-oriented -- quality and Weekends required
  • ×

    Sales Associate

    Remotely develop an additional income stream with the #1 Selling Hemp/CBD Company

    Our company provides entrepreneurs a system to build their own business from home with training and support and access to a top quality premium CBD brand.

    Sales associate opportunities are available for motivated, entrepreneurial individuals interested in working in one of the fastest growing & exciting social marketing companies today. Be on the ground floor of a proven company operating in the newly deregulated, explosive hemp industry. Experience the benefits of a hybrid corporate culture that pays forward nutrition to expectant mothers and veterans.

    Learn the opportunities for income generation as our company expands into the United States and global markets with a free upcoming online webinar.

  • Learn one of the world’s most powerful business models

  • Develop 1099 contractor income & earn as you learn.

  • Aspire & arrive at your goals with support from a community of high performing business professionals.

  • Can be a Primary or Supplementary form of Income.

  • Educate and share with your community.

  • 7 Different ways to earn income paid both weekly and monthly.

  • Commission and bonus opportunities (Jeep Bonus, Health Care, Revenue Sharing) plus [website]

    Serious applicants only Type: $1,000.00 to $10,000.00 /month

  • ×

    Sales Associate

    Are you a self-driven individual with great customer service skills, a sense of urgency, and a solid work ethic? Looking for a company committed to promoting from within? Come grow with us!

    Smart Foodservice is a well-established, fast-growing company with warehouse store locations in seven western states. We sell quality ingredients and restaurant supplies in a convenient warehouse format, providing our customers with exceptional service.

    We are currently seeking Part-time associates (20-25 hrs. a week) for all shifts: days, evenings, and weekends.

    Job duties include but are not limited to:

  • Customer service, cashiering, carry-out service

  • Maintaining site sanitation, stocking, working in refrigerated environments

  • Lifting up to (and occasionally more than) 60 lbs.

  • Working well as part of a team in a fast-paced environment

    Applicants must be over 18 years of age at the time of hire, and able to pass a pre-employment drug screen and background test.

    locations NOW Hiring!

    575 Richland, Wa

    Job Types: Full-time, Part-time, Temporary

    Salary: $15.00 /hour


  • retail sales: 1 year (Preferred)

  • retail: 1 year (Preferred)

  • sales: 1 year (Preferred)

  • customer service: 1 year (Preferred)

  • cash handling: 1 year (Preferred)

    Hours per week:

  • 20-29

  • 30-39

    Paid Training:

  • Yes


  • Team Lead

  • Store Manager

  • Assistant Manager

  • Key Leader


  • Weekends required

  • Day Night On call

  • Overnight shift
  • What does a Sales Associate do?

    Sales Associates typically work for retail stores across a range of specialties, including clothing and accessories, technology, beauty, home decor or media and entertainment. They work closely with other Sales Associates to ensure that customers have a positive experience with their business. Their job is to assist customers in finding gifts and other items within their price range while also maintaining the sales goals of their employer. They may also be responsible for purchasing or wearing items sold in their store to be able to describe them to customers in an effective manner.

    Sales Associate skills and qualifications

    A successful Sales Associate candidate should have various prerequisite skills and qualifications needed for their duties in the store. They have to be strong in their customer service, sales and knowledge of the store’s products and services. Depending on the business, the ideal applicant may need a college degree, but most Sales Associate positions only require a high school diploma. Some common Sales Associate qualifications include the following:

    • High school diploma  or GED
    • In-depth knowledge of beauty and skin products 
    • Excellent sales and communication skills 
    • Working knowledge of POS payment systems 
    • Valid Class-A driver’s license

    Sales Associate Salary Expectations 

    A Sales Associate makes an average of $11.30 per hour. Pay rate may depend on level of experience, education and the geographical location. 

    Sales Associate education and training requirements

    Most Sales Associates need a GED certificate or high school diploma to get hired, but some positions may require a college degree. Candidates with work experience are ideal, but expect to provide extensive on-the-job training. This will allow them to have an in-depth understanding of your products or services, company policies and operational procedures. If the role requires special handling, be sure to provide proper training or list it as a requirement in the job description. 

    Sales Associates require no certifications or licenses except in a few specialized roles. A great candidate will be an excellent communicator and have exceptional customer service and interpersonal skills. They will also have outstanding sales knowledge, manage their time well and deal with customers professionally.

    Sales Associate experience requirements 

    An experienced Sales Associate should be comfortable interacting with customers and spending long periods walking around the store to answer questions about products or services. They will also understand how to operate point of sale systems and have a working knowledge of bookkeeping to balance registers after their shift. A good candidate is knowledgeable about inventory management and has enough experience to promote your business with confidence. 

    Job description samples for similar positions

    If you’re looking for candidates for similar roles to the Sales Associate, see our job description templates for related positions:

    Frequently asked questions about Sales Associates


    What is the difference between a Sales Associate and a Cashier?

    Both Sales Associates and Cashiers work at retail stores to provide assistance to customers, but they do so in different ways. For example, Sales Associates have a less stationary role than Cashiers because they have the responsibility to engage with customers, redesign displays and show customers how to use or style their products. Sales Associates may also help ring up customers in the absence of a Cashier role. 

    In contrast, Cashiers situate themselves behind the counter in a retail store. Their job is solely to help customers check out and process customer payments. They also count the drawer at the beginning and end of their shifts and process returns. Further, Sales Associates may receive commissions for the sales they make, whereas Cashiers typically receive hourly pay.


    What are the daily duties of a Sales Associate?

    On a typical day, a Sales Associate starts by restocking displays and ensuring the store’s cleanliness. Throughout their shift, they greet customers, answer their questions and provide demonstrations about how to use a particular product. During downtime, they clean surfaces, restock shelves, take inventory and rework displays. Those working in small shops receive product shipments and work with other staff to unpack and store new products. After closing, Sales Associates walk around the store restocking items and performing cleaning tasks.


    What qualities make a good Sales Associate?

    A good Sales Associate is someone who has a personable nature. This quality allows them to connect with customers and make them feel comfortable. They enjoy working as part of a team and assist their team members in miscellaneous tasks. Further, a good Sales Associate has a commitment to learning about the products they sell so they can provide customers with accurate, persuasive information. A good Sales Associate also has good social queues and adjusts their communication techniques to enhance their customers’ experiences in their store.


    Who does a Sales Associate report to?

    Sales Associates typically report directly to the Senior Sales Associate to ask questions and receive tasks during their shift. In lieu of a Senior Sales Associate, they report to the Sales Manager or Assistant Store Manager. For Sales Associates working at small businesses, they may report directly to the Business Owner.

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      Last updated: Apr 28, 2021