What does a Sales Clerk do?
Sales Clerks can work for various retail stores, including large department stores, shopping malls, locally-owned shops or boutiques. They work closely with other Sales Clerks to help customers learn more about products and how they can use them in their daily lives. Their job is to check the storeroom for customers to see if they still have remaining inventory of a particular product and notify customers of incoming shipments. They may also be responsible for cleaning surfaces before, during and after business hours, including mopping floors, dusting shelves and vacuuming entry mats.
Sales Clerk skills and qualifications
Several skills are necessary to meet the demands of this position, such as:
- Customer service: This skill involves interacting with customers and assisting them in their purchasing process. A Sales Clerk creates a welcoming atmosphere in a store, proactively helps customers to find what they are looking for and makes an effort to improve customer relationships.
- Computer skills: These skills involve using computer technologies for keeping records, checking inventory and processing financial transactions. A Sales Clerk uses digital technologies and computer programs to provide customer service and process sales.
- Time management: This skill involves managing several job duties while providing timely service to customers. A Sales Clerk may need to handle multiple customers during periods with a high level of in-store traffic.
- Communication skills: Good verbal communication skills are essential for this job. A Sales Clerk uses verbal communication to assist customers and build friendly relationships.
- Accounting skills: These skills involve performing basic accounting functions and using accounting software. A Sales Clerk uses a cash register, works as a cashier and processes sales.
- Marketing skills: Marketing skills involve improving sales via customer interactions. A Sales Clerk suggests new products to customers that are based on their preferences, arranges clearance items to appeal to customers and builds customer loyalty by proactively assisting customers.
- Data entry: This skill involves entering sales and customer data into the company database. A Sales Clerk types quickly, enters accurate information into computers, verifies sales data and edits data inputs so the company can keep track of sales and customer data.
Sales Clerk Salary Expectations
A Sales Clerk makes an average of $11.31 per hour. Pay rate may depend on level of experience, education and the geographical location.
Sales Clerk education and training requirements
A high school diploma is usually required for this entry-level position, but you may opt for requiring an equivalent qualification or work experience. Training on the methods and policies of the company is provided on the job and is usually a part of a new employee’s onboarding. Professionals are trained for this position by working with a supervisor until they can perform all their job duties satisfactorily. At the end of this training period, employees can contact a supervisor with their questions.
Sales Clerk experience requirements
As Sales Clerks usually receive on-the-job training, work experience is not usually a prerequisite for recruitment. Candidates with previous experience in working as a cashier or a Sales Clerk will require less training and are more likely to meet job demands quickly.
Job Description Samples for Similar Positions
If the job description for the Sales Clerk does not suit your needs, view descriptions for related professions: