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Sales Coordinator Job Description: Top Duties and Qualifications

Last updated: September 27, 2023

A Sales Coordinator, or Outbound Sales Coordinator, oversees the performance and efficiency levels of Sales Representatives. Their main duties include setting goals and quotas for sales teams, creating training schedules and maintaining the inventory of sales presentation tools.

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Sales Coordinator duties and responsibilities

The main goal of a Sales Coordinator is to coordinate and oversee the flow of a company’s services or products to consumers. To reach this goal, they must be able to handle the following day-to-day duties:

  • Assigning territories and quotas to company sales staff
  • Coordinating training and scheduling for sales staff
  • Maintaining supplies of sales presentation materials, including slides and brochures
  • Analyzing customer shopping data to optimize sales efforts and better identify potential customers
  • Tracking the quotas and goals of each member of the sales team
  • Entering order information into the company database
  • Answering client questions regarding their account or sales products
  • Working with staff members from other departments such as marketing, research/design and financing to optimize sales
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Sales Coordinator Job Description Examples

Example 1

Altec specializes in the design, manufacture, sale, and servicing of aerial devices, digger derricks, cranes, and specialty equipment, supporting customers in over 100 countries throughout the world. Altec is an innovative, financially sound company that is leading the industry and setting the standard of excellence.

Our auction subsidiary, JJ Kane, currently has an opening for an Auction Sales Coordinator working in Shakopee, MN. Responsible for sales and operational processes through advocating for the customer and working as a liaison between our direct sales force, customers and our auction operations teams. This position also works with a defined group of outside sales associates to ensure the highest level of customer satisfaction possible. Your handling of many day-to-day needs of our existing buyers and sellers will enable our outside sales team to spend more time finding new consignors.

JJ Kane auctions all types of used equipment including: bucket trucks, digger derricks, construction equipment, back hoes, skid steers, mini excavators, tractor crawlers, dozers, fleet cars and more! We encourage you to check out our company websites to explore our company's strong history. Please go to [website], and [website] to learn more.

JJ Kane Company Video: [website]

Major Responsibilities

  • Serves customers by providing es/pricing, entering, and tracking consignments, contracting for shipping, providing delivery assistance for buyers, and communicating credit terms.
  • Works with auction team to immediately respond to customer requests for information on auction day.
  • Serves as customer service representative for customer inquiries leading up to each auction.
  • Coordinates with Accounts Receivable to communicate invoice and credit terms; Assists with and resolves collection issues.
  • Efficiently captures & communicates customer requirements.
  • Processes orders per the corporate procedures in a complete and accurate manner while meeting pre-established time parameters.
  • Develops and maintains knowledge of commonly sold products, customers, administrative and production processes.
  • Deals with operational issues such as pictures, specifications, descriptions, and conditions.
  • Coordinates decommissioning, cleanup and approved maintenance for consignments from region.
  • Assists with data acquisition for items to be sold in the region.
  • Assists in approving items to be included in the auction and on the website.
  • Reviews invoices for accuracy and assists in delivering them to customers.
  • Works with transportation coordinator to arrange pick up of consignments.
  • Reviews payout information to ensure all costs are charged back to each consignment.
  • Demonstrates consistent progress towards proficiency in areas of training (defined by training objectives document)
  • Travel Required up to 50%
  • All other duties as assigned.

    Education, Experience and Skills Required

  • Bachelor s Degree required. Sales, Business preferred
  • Available for overnight travel, required.
  • Must be able to analyze problems & develop solutions
  • Good communication skills are a must
  • Candidate must be able to independently manage their time and tasks
  • Demonstrated Customer and People Skills
  • Must be able to work with team members and work with minimal supervision

    Benefits

    Among our core values is a focus on family and financial stability, and we believe it is important to provide associates with a competitive benefits package. Highlights are listed below.

  • Medical, Dental, and Vision Health Care Plans
  • Retirement Savings Plan Traditional 401(k) or Roth 401(k)
  • Tuition Reimbursement Programs
  • Company Holidays, Paid Vacation, and Vacation Purchase
  • Company Wellness Programs (Physical, Social, Emotional, Spiritual, Financial)
  • Personal and Professional Learning/Development Opportunities

    Plus more!

    Altec s values-based culture provides opportunities for associates to have a fulfilling professional career while maintaining a work-life balance and consistent work schedule .

    Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development Teamwork

    EEOC/AA/M/F/Veteran/Disabled

    Job Type: Full-time

    Pay: From $61,000.00 per year

    Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
    Schedule:
  • Day shift
    Travel requirement:
  • Travel



    Ability to commute/relocate:
  • Shakopee, MN 55379: Reliably commute or planning to relocate before starting work (Required)

    Education:
  • Bachelor's (Required)

    License/Certification:
  • Driver's License (Required)

    Willingness to travel:
  • 50% Location: In person

    • Example 2

    Three Springs Hospitality Management is now hiring a Sales Coordinator for our Hampton Inn & Conference Center in Gardner KS!

    Competitive Wages!!

    Starting out at up to $17 per hour!!!

    Join our family of exceptional hotels where you will enjoy rewarding work, opportunities to grow your career and stay with us, and a supportive environment that is fun! Our friendly and attentive Sales Coordinator will provide excellent customer service and support the Sales Manager as well as the General Manager.

    Responsibilities:
  • Conduct site inspections, site tours, soliciting and generating new and repeat business.
  • Coordinating between the sales department and the other areas of the hotel to ensure exceptional service.
  • Group block loading, management of groups and group resumes.
  • Participate in necessary meetings, training, and other sales-related events.
  • Prepare written correspondence with clients and co-workers.
  • Assisting with selling guestrooms and meeting rooms. Coordinating the reservations and set up of the conference rooms.
  • Understanding the local market and utilizing this knowledge when presenting information to perspective guests.
  • Outstanding communication and negotiation ability.
  • Well-organized with multi-tasking skills.
  • Problem-solving ability.

    What are we looking for?
  • Minimum high school diploma. Higher level education preferred.
  • Two or more years of experience working in a hotel, clerical or sales. Previous experience working in a similar role.
  • Good computer skills; proficient in the use of Microsoft Office (Word, Excel, PowerPoint, Access) and Knowledge of sales and marketing modules like Delphi, Opera S&M, Protel S&M etc.
  • Willing to travel and must possess a valid driving license.
  • Due to the dynamic nature of the hospitality industry, the Sales Coordinator may be required to work varying schedules to reflect the business needs of the hotel, including but not limited to weekends and holidays.

    Job Type: Full-time

    Pay: $15.50 - $17.00 per hour

    Benefits:
  • Employee discount
  • Flexible schedule
  • Paid time off
  • Referral program
    Schedule:
  • 8 hour shift
    Supplemental Pay:
  • Tips

    Education:
  • High school or equivalent (Required)

    Experience:
  • Hotel: 1 year (Required)
  • sales: 1 year (Preferred)

    License/Certification:
  • Driver's License Location: One location

    • Example 3

    Summary

    We are looking to hire motivated phone agents to prospect potential customers through targeted leads while offering unique payment solutions and guaranteed savings. If you are highly motivated, love talking to people on the phone, and interested in working in a fun friendly environment, don't miss out on this opportunity to make unlimited income. We offer an hourly base plus unlimited bonuses and commissions.

  • Retrieve qualified merchant statements from sales ready leads through targeted, outbound calling and emails
  • Engage key decision makers in EVO's services/products and low rates over the phone
  • Conduct daily database lead management including capturing, entering, updating, tracking, reporting, and setting leads
  • Meet monthly Sales Opportunity goals

    About you:
  • High School diploma required
  • Sales experience in B2B or Financial Services a plus

  • Ability to develop new business through prospecting and cold calling
  • Highly motivated to succeed in a performance driven environment
  • Excellent written communication and verbal communication skills
  • Computer literacy (Internet Browsing, Microsoft Outlook, Email)

  • Knowledge of merchant and bank products/services and/or payment sales experience a plus
  • Experience in sales, business development and negotiating skills a plus
  • Strong hunter in customer-centered sales with a desire to succeed
  • Ability to multitask and change direction in ever changing payment processing environment
  • Strong communication including oral and presentation skills
  • Experience with Salesforce a plus

    Why work at EVO?
  • Learn from and grow with a worldwide payments industry leader
  • Enjoy a competitive salary and a comprehensive benefits package: 401k with match, generous paid time off, medical, dental, vision coverage plus health savings accounts and much more
  • Thrive in a collaborative culture that supports innovation
  • Take advantage of a supportive work-life balance
  • Benefit from global career opportunities and advancement

    EVO Payments, Inc. is a leading payment technology and services provider. EVO offers an array of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across North America and Europe. As a fully integrated merchant acquirer and payment processor in over 50 markets and 150 currencies worldwide, EVO provides competitive solutions that promote business growth, increase customer loyalty, and enhance data security in the markets it serves.

    Job Type: Full-time

    Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid training
  • Tuition reimbursement
  • Vision insurance
    Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends
    Supplemental Pay:
  • Bonus pay
  • Commission pay

    Ability to commute/relocate:
  • Farmers Branch, TX: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • Outbound sales: 1 year Location: One location

    • Example 4

    Install/Sales Coordinator

    Who we are:

    Established in 1977, we are a privately owned and operated, thriving Plumbing and HVAC company that understands the needs of our neighbors in Marquette and the Upper Peninsula better than anyone else. We specialize in residential and light commercial installations and offer all services in plumbing, water treatment, and HVAC.

    We are looking for a motivated, organized individual to assist the install manager and our sales team with scheduling jobs and making sure our customers are happy.

    Essential Duties and Responsibilities:

  • Maintain communication with dispatch, Install Manager, the parts department, sales team, and the installation team
  • Administrative support for our sales team including but not limited scheduling, tracking results of all sales, follow up calls to customers, and coordinating sales leads ensuring they turn into appointments
  • Contact customers to schedule installations and estimates
  • Follow up with already scheduled customers to ensure highest level of satisfaction
  • Properly complete paperwork
  • Participate actively in all formal exercises and on-the-job training so that you grow as develop as a professional

    Skills, Abilities and Qualifications:

  • Excellent organizational skills
  • Must have excellent verbal and written communication skills
  • Strong working knowledge of Microsoft Excel
  • Must be able to take initiative and follow directions
  • Proficient computer skills with the ability to adapt and learn new software

    Benefits:

  • Medical, dental, and vision insurance on the 91st day of employment
  • 401K with employer match up to 4% after one year
  • Paid in-house training with opportunities for further learning and development
  • Paid Vacation
  • Holiday pay after 1 year of employment
  • Time and a half on your Birthday

    Job Type:

  • Full Time
  • $14.00/ hour

    Job Type: Full-time

    Pay: $14.00 per hour

    Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance
    Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

    Ability to commute/relocate:
  • Marquette, MI 49855: Reliably commute or planning to relocate before starting work Location: One location

    • Example 5

    Job Summary:

    The Chattanooga Marriott Downtown is looking for a hospitality professional with a sales mindset for our Sales Coordinator position. You will serve as a liaison between the sales department and the front desk to provide our guests with an unforgettable experience at our hotel in addition to attracting new guests to increase our revenue. You ll be in charge of responding to guest inquiries, contacting potential new guests based on networking and referral leads, and assisting the sales team with administrative tasks. We are looking for someone with exceptional communication skills as well as previous sales experience. Please apply as soon as possible if this describes you.

    Duties/Responsibilities

  • Respond in a professional and courteous manner to telephone inquiries regarding room only wedding blocks, event bookings, individual reservations and hotel information by providing accurate and timely information and service.
  • Self-starting personality with an even disposition to effectively communicate with guests, team members and community.
  • Input group contracts, recaps, room lists, and reservations as they are received from the sales department. Process Commissions/Rebates/Brand Rewards.
  • Manage sales marketing materials required for packaging, advertising, and promotion of company products and/or services (e.g., sales kits, trade-show supplies, VIP amenities, site inspections, etc.)
  • Maintain a professional appearance at all times and to conduct personal behavior in a mature professional manner when representing the hotel or company.
  • Reserve and block small room s only groups.
  • Coordinate with various departments the activities related to booked business.
  • Assist with the coordination and planning of special client events.
  • Must be able to meet work schedule and attendance standards.
  • Perform other duties as assigned
  • Comply with attendance rules and be available to work on a regular basis.
  • Keep confidential the business functions of the company including, but not limited to, top accounts, financial status, customer/guest information, employee issues, etc.

    Required Skills/Abilities:

  • Excellent communication skills. Ability to convey information and ideas through writing, telephone and personal meeting situations; engaging the audience and helping them understand and retain the message.
  • Skilled at establishing effective relationships with customers and internal partners; requires effective reading, writing and oral comprehension.
  • Service orientation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Must have a valid driver s license and dependable transportation available.
  • Must have an outgoing personality, be well organized, and detail oriented.
  • Must have a good work ethic, be honest and work well with others.
  • Must have exceptional customer service skills
  • Demonstrated ability to perform multiple tasks in a busy environment and remain flexible
  • Ability to work well in a team environment
  • Must have a self-starting personality with an even disposition to effectively communicate with guests and staff.
  • Possess excellent written, verbal, and organizational skills. Computer literacy and financial management a must.

    Education and Experience:

  • Prior customer service experience.

    Physical Requirements:

    Must have eyesight enabling vision both near and far.

    Finger dexterity to type, to write, and work on a computer.

    Must speak in a clear, understandable voice, hear at a basic level, and understand English.

    Must be able to bend, stretch arms overhead and lift and/or carry up to 30 pounds.

    Note:

    This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

    The company is an Equal Opportunity Employer and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

    Job Type: Full-time

    Pay: From $15.00 per hour

    Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
    Schedule:
  • Monday to Friday



    Ability to commute/relocate:
  • Chattanooga, TN 37402: Reliably commute or planning to relocate before starting work Location: One location

    • Example 6

    Company Name: Port Kitchens LLC, dba The Overlook & Overland Station

    Job Title: Event Sales Coordinator

    JOB Description

    Venues Overview

    THE Overlook
    With beautiful views overlooking Lake Merritt and Downtown Oakland from the top floor of the Kaiser Center Mall, The Overlook is a one-of-a-kind venue that is one of the East Bay's hidden gems. The venue consists of a variety of modern and elegant indoor and outdoor spaces that can be reserved individually, or combined, to host groups of 50 to 850 guests. Our Rooftop Terrace is the hottest ticket in town!

    Overland Station
    Overland Station is our intimate venue located in the heart of Jack London Square. An historic space featuring rustic brick walls, a newly restored vintage wood bar, and an open kitchen, the venue can accommodate events up to 150 people.

    JOB Summary
    The Event Sales Coordinator plays a key role in the planning and execution of seamless and successful events for both the company and our clients. This role reports directly to the Senior Sales Manager. The Coordinator responsibilities encompass the organization and maintenance of event business operations of Port Kitchens Events (dba The Overlook, dba Overland Station), including but not limited to the following functions: Potential and Current Client Proposal Creation and Updating, Event Coordination, Client and Vendor Relations, Event Staffing, Logistics and Scheduling, Floor Plan Design, Rental Orders, and Client/Vendor Coordination Meetings and Site Visits.

    SCOPE
    This is a full-time position, typically scheduled Monday through Friday. This Coordinator position entails planning 5-10 events consecutively, and coordination of event production team and vendors for each concurrently scheduled event. Concurrent training opportunities exist for motivated candidates to grow into a sales position.

    KEY Responsibilities

    EVENT Coordination & Client Relations
    Coordinates event details and facilitates timely and effective communication directly between clients and vendors for booked events based on client requests and specifications: Venue Layout, Food & Beverage Catering, Event Staff Scheduling, Outside Rentals, Bldg. Services including Security and Janitorial, Special Event Permitting.

    Logistics & Administration
    Highly proficient in office administration, client resource management, and event planning software: Event Temple, Tripleseat, AllSeated, Google Workspace, Microsoft Office Suite, Adobe Suite, Nowsta, Canva.

    Organized and detail-oriented, capable of coordinating details and timelines within strict timeframes and deadlines, including event venue layouts and floor plans, special event permitting, banquet event orders, load-in/load-out schedules, venue manager direction, event staff scheduling and shift responsibilities, developing and managing event SOPs, and receiving client and vendor documentation including insurance, proposals, invoices, and contact information.

    Knowledge AND Skills
    The Coordinator position requires effective and concise verbal and written communication skills, and candidates are required to exhibit active listening, responsiveness, critical thinking, and effective time management. Candidates should be prepared to demonstrate proven expertise in event coordinating, producing private and open to the public events, event staff management, and delivering outstanding customer experiences. The Coordinator will exhibit a strong sense of confidence in decision-making, problem solving, team leadership, and interpersonal communications.

    Education AND Training
    - Associate degree or relevant Coordination certification in a related field (Hospitality/Culinary), and
    - 2-3 years of proven experience in Event Coordination, Event Management and/or Event Production.

    Licenses or certifications
    - Valid State Driver s License (required)
    - ServSafe Food Manager Certification (required)
    - California Responsible Beverage Service (RBS) Certification (preferred)

    Job Type: Full-time non-exempt hourly, 40 Hours/Week

    Hourly Wages: $28.00-$30.00/per hour + Medical/Dental Benefits After 90 Days

    Benefits Eligibility (at time of hire):

  • Paid time off accrual
  • Post-Tax Retirement Contributions (CalSavers)

    Benefits Eligibility (after 90 Days):

  • Employer-sponsored Dental/Health insurance plan
  • Paid Family Leave/Disability

    Schedule:

  • 8-hour shift
  • Day shift

    Ability to commute/relocate:

  • Oakland, CA 94612: Reliably commute or planning to relocate before starting work (Required)

    Work Location: In person

    Job Type: Full-time

    Pay: $28.00 - $30.00 per hour

    Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Retirement plan
    Schedule:
  • 8 hour shift
  • Monday to Friday



    Ability to commute/relocate:
  • Oakland, CA 94612: Reliably commute or planning to relocate before starting work (Required)

    Education:
  • Associate (Required)

    Experience:
  • Event coordination: 2 years (Required)

    License/Certification:
  • Driver's License Location: In person

    • Example 7

    About Us

    We are a team of experts, driven by our commitment to providing technologically advanced life safety products that protects critical infrastructure, valuable information, and most of all, saves lives. Due to our expertise and keen focus on customer service, Northwest Fire Systems is a recognized leader in commercial markets, where we are entrusted to provide fire alarm services, repairs, and monitoring solutions.

    Our success is based in large part on the experience and skills of the best and brightest employees in the industry.

    About You

    The perfect Customer Service Coordinator enjoys a fast paced and can juggle multiple priorities. They don t know what it means to sit back and wait because they are always proactively seeking out ways to be more efficient, get tasks completed on time, and provide excellent support to their team. They are problem solvers who save the day with their resourcefulness and ability to successfully navigate obstacles.

    The Role
  • Creates proposals based on the identified discrepancies from inspection reports
  • Coordinates work schedule once proposals are signed and parts are in
  • Coordinates with subcontractors for proposals
  • Owns maintenance of service inventory
  • Coordinates pickup and/or delivery of parts from vendors
  • Performs customer service and administrative functions at the Tacoma office to ensure effective communication with management, callers, customers, and staff
  • Answers company phones, provides information, and directs callers to the appropriate parties
  • Expedites and ensures accuracy with all administrative correspondence
  • Performs general data entry
  • Responds efficiently with internal and external customers regarding the status of multiple documents and projects
  • Works in partnership with a diverse employment environment
  • Interacts effectively with internal and external customers
  • Creates service work orders, es, purchase orders, and invoicing

    The Necessities
  • Previous customer service department experience
  • Valid state driver s license

    The Nice-To-Haves
  • Previous fire alarm or construction industry experience
  • Computer/Technologically Savvy

    The Benefits
  • Competitive pay
  • Vacation and Sick Days
  • Paid holidays
  • Medical, dental, and vision insurance plans
  • 401(k) plan
  • Up to 4% match available
  • 100% vested from day one

  • Company sponsored group term life insurance

    Job Type: Full-time

    Pay: $23.00 - $25.00 per hour

    Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
    Schedule:
  • 8 hour shift
  • Monday to Friday
  • No nights
    Supplemental pay types:
  • Commission pay

    Ability to commute/relocate:
  • Kent, WA 98032: Reliably commute or planning to relocate before starting work (Required)

    License/Certification:
  • Driver's License Location: One location

    • What does a Sales Coordinator do?

    Sales Coordinators serve in leaderships roles on the sales team to ensure the sales department runs smoothly and contains the necessary amount of supplies and materials. They’ll work to keep the sales staff motivated and encouraged to meet their sales quotas and goals. Sales Coordinators will regularly check the sales team’s inventory levels to ensure they have enough materials, like brochures, sales sheets and presentation slides to properly demonstrate their products to clients.

    They’ll also work to input various sales orders and will make sure each order is processed and delivered to clients on time. Sales Coordinators are responsible for creating and overseeing file systems that securely store sales items, like records, reports, budgets and financial information.

    Sales Coordinator skills and qualifications

    Sales Coordinators need sales experience and a number of related hard and soft skills to do their jobs effectively. Some of the most important skills and qualifications include:

    • Advanced sales and customer service skills
    • Ability to analyze consumer data to optimize sales efforts
    • Knowledge of trends and regulations in their specific industry
    • Ability to effectively communicate with clients and staff members
    • Excellent leadership and coaching abilities
    • Able to work with other department heads to develop effective marketing strategies
    • Advanced analytical and problem-solving skills
    • Skilled in staff optimization and team development

    Sales Coordinator salary expectations

    A Sales Coordinator makes an average of $16.28 per hour in the United States. This pay rate may vary depending on a candidate’s level of experience, special skills and educational background as well as your company’s location and industry.

    Sales Coordinator education and training requirements

    Sales Coordinators should have a bachelor’s degree in business, marketing or a related field. Specific training in consumer shopping habits, leadership skills, management and marketing strategies is beneficial as well. Certifications that might be required for Sales Coordinators include Certified Sales Executive (CSE), Certified Professional Sales Person (CPSP) and Certified Sales Leadership Professional (CSLP). Some companies may also prefer Sales Coordinators to have a master’s degree in business administration or marketing.

    Sales Coordinator experience requirements

    Sales Coordinators are usually required to have several years of work experience in a sales-related field. Some employers might look for candidates with previous experience as Sales Coordinators or experience in administrative roles, though others may hire applicants without this expertise. Many Sales Coordinators have previous work experience as Sales Representatives, Purchasing Agents, Sales Managers and Retail Sales Agents.

    Sales Coordinator Job Description Template

    We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information. The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.

    Responsibilities

    • Coordinate sales team by managing schedules, filing important documents and communicating relevant information
    • Ensure the adequacy of sales-related equipment or material
    • Respond to complaints from customers and give after-sales support when requested
    • Store and sort financial and non-financial data in electronic form and present reports
    • Handle the processing of all orders with accuracy and timeliness
    • Inform clients of unforeseen delays or problems
    • Monitor the team’s progress, identify shortcomings and propose improvements
    • Assist in the preparation and organizing of promotional material or events
    • Ensure adherence to laws and policies

    Requirements

    • Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;
    • Good computer skills (MS Office)
    • Proficiency in English
    • Well-organized and responsible with an aptitude in problem-solving
    • Excellent verbal and written communication skills
    • A team player with high level of dedication

    Job description samples for similar positions

    If this template is not quite what you are looking for, see our job descriptions for related positions:

    Ready to Hire a Sales Coordinator?Build a Sales Coordinator Job Description

    Frequently asked questions about Sales Coordinators

    Who reports to a Sales Coordinator?

    Lower-level members of the sales team will usually report directly to the Sales Coordinators, who will provide them with their assignments and sales monthly, quarterly or yearly sales quotas. Sales Coordinators will also hire and train Sales Representatives and will provide them with guidance on how to perform effectively in their role.

    Sales Coordinators may also conduct regular one-on-one sessions with Sales Representatives to provide them with constructive feedback and advice on ways to improve their overall performance. They may also create sales policies and strategies for Sales Representatives to regularly follow.

    What are the different types of Sales Coordinators?

    Sales Coordinators typically work in a wide variety of industries, selling various products to customers or clients. Business to Business Sales Coordinators will typically sell products or services to improve the productivity and efficiency levels of other businesses. They may also sell products for organizations to resell. Some Business to Business Sales Coordinators may work in the technology industry, selling software platforms to other organizations. They may also work in an agency setting, selling a certain ongoing service to their clients.

    Business to Consumer Sales Coordinators focus on selling products directly to individual consumers. They’ll usually work in the retail industry selling automobiles, clothing items or other merchandise.

    What settings do Sales Coordinators typically work in?

    Sales Coordinators will usually work in an office environment. They’ll spend a majority of their time in the sales department, overseeing the staff’s work performance and making sure the department operates efficiently. Those who work in larger office environments may be expected to travel to local, regional or national offices if they’re in charge of several different sales departments across the company.

    Some Sales Coordinators may work closely with stakeholders, leadership teams or department heads, so they may spend time moving from one section of the organization to the other relaying important information.

    What makes a good Sales Coordinator?

    A strong Sales Coordinator should possess impressive leadership abilities to motivate and guide their sales team members to exceed sales quotas and contribute valuable work. They should use their communication and interpersonal skills to listen to and resolve the needs of their employees.

    Strong problem solving and critical thinking abilities are also great for Sales Coordinators to hold to help them make big-picture decisions that affect the entire sales department. Customer service skills are also important for the ideal Sales Coordinator candidate to have in order to assist their sales staff in closing sales with larger clients.

    Job Description Examples

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