We are a fast-growing Service Coordination agency located in central Philadelphia, PA. We provide support coordination in the Philadelphia and surrounding counties for Medicaid eligible participants who are chronically disabled and/or of an aging population. Our goal is to help our participants maintain their independence in the community through connecting, coordinating, and monitoring services and resources that can ultimately prevent them from being hospitalized or being placed in a nursing home.
Our organization is proud to have a diverse group of Service Coordinators that represent all stripes of the community we serve. Our employees and management team are ethnically, racially, gender, and Lgbtq diverse and we celebrate this diversity. In addition, Service Coordinators speak over 10 different languages in support of our participant base. Employees are considered family, and we strive for a team-oriented and caring company culture. We believe in a work-life balance and flexible working hours and we are continuing to expand our array of benefits. We also host various employee events throughout the year, as well as engage in many community engagement projects.
We are currently seeking qualified and passionate Service Coordinators (Care/Case Manager) for a full time position that will manage a caseload of participants to help them achieve the ultimate goal of independence through high-quality care and efficient delivery of community resources.
Job responsibilities include the assistance of participants with achieving access to needed services through integration and coordination of medical and long term care services for the purpose of person centered care plan development and service coordination.
Complete telephonic and in-person monitoring visits with participants, caregivers, or providers to gather information to assess need for services for person centered care plan development
Coordination and authorization of referrals
Ensure continuity of care and uninterrupted service delivery and identify gaps in plans of care
Assist in coordinating the development of informal or voluntary services to integrate into the participants person centered service/care plan
Work with with physicians, care managers, discharge teams, and other parties to ensure optimal discharge plan, care plan, and coordination of short and long term care services
Aid participants with submitting appeals and resolving complaints and concerns.
- Bachelor's Degree is a requirement (Social or Human Services) field. Other degrees may be considered pending review and approval
- Experience in human services/case management preferred
- Proficient in Microsoft Office and Excel
- Local travel Required (up to 50%)
- Ability to organize multiple tasks in a timely manner
-Bilingual candidates are encouraged to apply
Patient Care Coordination offers a competitive salary, travel reimbursement and excellent benefits including medical, dental, vision, 7 paid holidays per year and paid time off. Patient Care Coordination also offers a 401k plan which the company matches. Standard office hours are from 9 AM to 5 PM Monday through Friday, but we are pleased to offer a flexible work schedule between the hours of 8 AM and 5:30 PM.
Job Type: Full-time
Salary: $35,560.00 to $38,000.00 /year
relevant: 3 years (Preferred)
Health Dental Vision Monday to Friday