Social Media Manager Job Description: Top Duties and Qualifications

A Social Media Manager, or Community Manager, oversees a company’s interactions with the public through implementing content strategies on social media platforms. Their duties include analyzing engagement data, identifying trends in customer interactions and planning digital campaigns to build community online.

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Social Media Manager duties and responsibilities

The Social Media Manager’s job focuses on increasing brand awareness through the effective use of social media outlets. A Social Media Manager is tasked with several key duties, such as: 

  • Using social media marketing tools to create and maintain the company’s brand
  • Working with marketing professionals to develop social media marketing campaigns
  • Interacting with customers and other stakeholders via the company’s social media accounts
  • Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements
  • Researching social media trends and informing management of changes that are relevant to the company’s marketing activities 
  • Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs 

Social Media Manager Job Description Examples:

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Social Media Manager

Hi,

I just launched a new YouTube channel, and I'm looking for someone to help with social media marketing, online advertising and other online activities to drive (appropriate) viewers to the channel.

This is the channel:

[website]?v=R4m4pYH--Hc

I've created social media accounts but haven't had time to give any attention to them yet. (The channel launched one week ago.)

I'm looking for someone who can put in 2-4 hrs/day on helping me with this.

In your reply, please give me a clear (but brief) idea of exactly what you would do - and how much you'd need to get paid.

I'm hoping to find someone very soon, and - assuming it's a good fit for both of us - the position will continue long into the future.

Work is 100% remote (although, if you happen to be in LA, it could evolve into a full-time in-person position).

Thanks!

-Mike

Job Type: Part-time

Salary: $18.00 to $22.00 /hour

Work Location:

  • Fully Remote

    Benefits:

  • None

    Hours per week:

  • 10-19

  • 20-29

    This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused

  • Innovative -- innovative and risk-taking

  • Aggressive -- competitive and growth-oriented

  • Outcome-oriented -- results-focused with strong performance culture

  • Stable -- traditional, stable, strong processes

  • People-oriented -- supportive and fairness-focused

  • Team-oriented -- cooperative and collaborative

    Schedule:

  • Monday to Friday

  • Other

    Company's

  • ×

    Social Media Manager

    Skincare company in search of a witty, personable beauty content creator for brand launch. Creator chosen will be responsible for outlining and planning social media content (Instagram / Facebook) which will include engaging with our audience and aiding trendy ideas for upcoming campaigns.

    Job Duties + Responsibilities:

  • Create daily original content (Instagram stories, social media feed posts etc.) that relates to the brand’s audience.

  • Create content with purpose that may directly engage customers while following brand guidelines.

  • Coordinate with marketing team and create clear calls of action that converts engagement into sales.

  • Must be able to work independently and creatively.

  • Stay up-to-date with trends in the skincare industry.

  • Educate and make public aware of the products and services of the brand.

    We ask that applicants have background knowledge in skincare / beauty, (please do not apply if you do not meet this requirement).

    Must Attach your social media handle as well as work that was completed in skincare / beauty or a similar industry. Work done outside of the skincare / beauty industry will not suffice and submissions without will be ignored.

    Position will be remote.

    Job Types: Full-time, Part-time

    Experience:

  • Content Creation: 3 year (Required)

  • Instagram: 3 year (Required)

    Work Location:

  • Fully Remote

    Benefits:

  • Flexible schedule

    Job Type: Contract

    Experience:

  • social media: 3 years (Required)

  • social media marketing: 3 years (Required)

  • marketing: 3 years (Required)

    Contract Length:

  • More than 1 year

    Work Location:

  • Fully Remote

    This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused

  • Innovative -- innovative and risk-taking

  • Aggressive -- competitive and growth-oriented

  • -- results-focused with strong performance Other
  • ×

    Social Media Manager

    Armor Home Services is looking for a driven and dedicated individual to create and manage our Social Media Sales and Marketing.

    We have partnered with United Food Bank and started a fundraiser that donates 1000 meals for every system that is installed through our ADT Dealership. We are looking to help our communities in a time of need for everyone.

    What You'll Do:

  • Create and manage all social media sales and marketing campaigns

  • Manage social footprint and image

  • Create leads and sales

    Experience:

  • Extensive Social Media campaign management with a proven track record.

  • Experience and successful track record managing home services campaigns.

  • Ability to create compelling video and still ads that create results.

  • A portfolio of campaigns that have been created.

    It is a part time/work from home position the salary is negotiable.

    Come help us grow!

    Job Type: Part-time

    Salary: $250.00 to $1,250.00 /week

    Experience:

  • social media marketing: 3 years (Required)

    Benefits:

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Work from home

    Hours per week:

  • 20-29

    This Job Is:

  • A job for which military experienced candidates are encouraged to apply

    Company's website:

  • [website]

    Benefit Conditions:

  • Waiting period may Yes
  • What does a Social Media Manager do?

    Social Media Managers can work for digital marketing agencies or as part of an in-house marketing team to cultivate a social media following and promote the company’s brand. They use posts, comments and replies to engage with their audience and develop a relatable company voice. Social Media Managers can delegate content creation tasks to other employees and study which aspects of their campaigns result in the highest engagement and conversions. They also monitor online posts that mention the company so they can mediate the impact of negative reviews and share positive testimonials with their current following to strengthen customer relationships.

    Social Media Manager skills and qualifications

    The ideal applicant for this position has suitable skills, including: 

    • Social media: The ability to use social media to maintain or build a brand is necessary to be a Social Media Manager. These professionals are expected to regularly post text, video and images that engage the company’s target market, follow online conversations on a company’s social media accounts and solve customer concerns using social media platforms. 
    • Communication: Great verbal and written communication skills are essential for this occupation. A Social Media Manager must interact with writers, designers, developers and customers and report to senior management personnel. As good communicators, these professionals must identify social media events such as an interesting hashtag or a sensitive topic and share appropriate content that aligns with the company’s social media strategy.  
    • Creativity: Crafting engaging content is an important skill for a Social Media Manager. These professionals must constantly align content with customer trends and market changes to interest and engage people. 
    • Technology: Computer skills, skills in using social media platforms and skills in using tools that analyze social media platforms are requirements for this position. A Social Media Manager must use digital technologies to meet the goals of social media campaigns. 
    • Research: Skills in learning social media trends, identifying new social media tools and finding real-time online conversations are necessary for this position. Social Media Managers must have an understanding of the trends and techniques of social media as well as the company’s online presence to effectively handle social media marketing. 
    • Time management: The skill of organizing tasks to meet deadlines is essential for this professional role. Social Media Managers work according to schedules and must meet marketing and business goals.  

    Social Media Manager Salary Expectations

    A Social Media Manager makes an average of $44,757 per year. Salary may depend on level of experience, education and the geographical location.  

    Social Media Manager education and training requirements

    A bachelor’s degree in internet marketing, journalism or a related field is usually expected for this mid-level position. Work experience of one or two years in sales, advertising, customer service or public relations can demonstrate that a candidate has the practical training needed to meet the challenges of this position and the marketing industry. 

    Social Media Manager experience requirements

    A Social Media Manager is expected to be experienced in using social media for marketing purposes. Internship or volunteering activities in writing, social media marketing and leadership can demonstrate that a candidate has gained the expertise needed for this position.    

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    Frequently asked questions about Social Media Managers

     

    What are the traits of a good Social Media Manager?

    Good Social Media Managers are digitally literate and enjoy learning about new technological and internet trends. They are friendly and sociable, applying these characteristics to the posts and responses they submit on the corporate social media pages. They combine creativity and analytical thinking when carrying out their work and are willing to take chances to develop a unique and compelling brand voice. Successful Social Media Managers enjoy working in a fast-paced environment and have the wit and humor to quickly respond to comments and engage their audience with interesting content by posting up to several times a day.

     

    What is the difference between a Social Media Manager and a Digital Marketer?

    Social Media Managers focus exclusively on social media channels like Twitter, Facebook, Instagram and Pinterest while Digital Marketers use all kinds of online marketing methods. Digital Marketers can use social media as part of their overall strategy but also work with overall web analytics and may deal with other marketing techniques such as search engine optimization, email campaigns and paid online ads. Social Media Managers specialize in engaging users authentically on social media, performing outreach by developing a personality for the company just like how individuals cultivate an image on their personal social media pages.

     

    What are the daily duties of a Social Media Manager?

    Social Media Managers spend most of their time online either making posts themselves or collaborating with Social Media Specialists and Interns to coordinate cross-platform campaigns. They schedule posts, respond to comments and browse review looking for content to address. They look at other business and personal profiles to get ideas about referential content they could produce through image, video and text posts. They may host live stream events to actively engage their audience and provide highly interactive entertainment directly to their audience. They use social media metrics to determine the impact of their efforts and report back to company leadership.

     

    What should you look for on a Social Media Manager's resume?

    Separate serious candidates from the rest of the applications by looking for resumes that include either personal social media information or examples of past corporate accounts. Strong candidates can show their social media aptitude by including links or QR codes on their resume as a social media portfolio. Additional experience in content marketing, blogging and website basic profile coding can also be beneficial for a Social Media Manager.

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