What does a Store Associate do?
Store Associates can work in various retail environments, including locally-owned small businesses, boutiques, department stores or shopping malls. They work closely with other Store Associates to carry out daily procedures like restocking shelves, organizing supply rooms or managing the cash register. Their job is to assist customers in finding specific products, and they also have a responsibility to administer refunds or handle customer complaints. They may also be responsible for coming up with unique product displays to spark interest and drive sales.
Store Associate skills and qualifications
A Store Associate needs a variety of practical skills for this position. The main skills and qualifications of a Store Associate include:
- Excellent critical and problem-solving skills
- Customer service skills
- Written and verbal communication skills
- Ability to perform simple calculations
- Professional image
- Ability to work in a fast-paced and busy environment
Store Associate salary expectations
A Store Associate makes an average of $12.62 per hour. The exact amount may depend on the level of experience, education and geographical location of the applicant. Depending on the type of store, some Store Associates can make an average of $10,000 per year in commissions. Some common benefits include an employee assistance program and an employee discount at the company they work for.
Store Associate education and training
The person applying for this job should have a minimum of a high school diploma. Because this is an entry-level position, candidates are not required to have a bachelor’s degree or professional training and certification. New graduates with sales or marketing experience and a passion for serving customers in a fast-paced retail space are encouraged to apply. Other credentials are a plus if you’re looking for career growth.
Store Associate experience requirements
The right candidate should have at least 1 year of experience working in a retail store. The person should have basic sales training and excellent customer service skills. On-the-job training is often provided before a new employee is sent to their work station. A qualified candidate should be able to resolve customer complaints quickly or be able to defer to the Store Manager so that the appropriate action can be taken.
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