What Does a Store Clerk Do?
Store Clerks work in physical retail locations to facilitate sales and other customer interactions. Their role is to provide a hospitable shopping environment for customers to encourage people to make purchases. Store Clerks organize merchandise in attractive displays, keep the store clean and organize additional inventory for easy restocking. Handling money is one of the main responsibilities of Store Clerks, who must access different forms of payment, provide correct change and organize receipts. When completing sales, handling returns and exchanges or responding to complaints, Store Clerks adhere to company policies and communicate with Store Managers to resolve issues.
Store Clerk Skills and Qualifications
A successful Store Clerk will have certain skills and qualifications. Including this category in your job description will help you hire a candidate with a high capability of performing the job. The following are some skills and qualification to include in your Store Clerk job description:
- Good verbal communication and interpersonal skills
- Excellent customer service skills
- Exceptional work ethic and strict adherence to company policy and sales goals
- Ability to work flexible hours and multitask in a fast-paced environment
- Strong organizational skills and detail-oriented
- Ability to work in a team and independently with minimum supervision
- Time management and ability to prioritize tasks given
- Willingness to learn about new items and procedures quickly
Store Clerk Salary Expectations
The average salary for a Store Clerk is $11.15 per hour in the United States. This rate is subject to variation due to differences in location and size of a store. When coming up with a fair compensation, ensure you review Store Clerks’ salaries within stores in your geographical area and those in your size of operation.
Store Clerk Education and Training Requirements
Education and training requirements are important in a Store Clerk job description because they indicate that the candidate has academic and training for the job. Therefore, a Store Clerk should have at least a high school diploma or equivalent. A college degree might be an added advantage, but not a priority. Instead, the candidate should have previous training in store operations. A Store Clerk should also have knowledge of computer applications and computerized inventory systems. It is important for the candidate to have extensive knowledge of preferred brands and products.
Store Clerk Experience Requirements
A Store Clerk’s experience requirements are necessary in a job description because they guarantee a candidate’s capability to fulfill the job’s responsibilities. In this regard, a Store Clerk candidate should have experience in inventory management, stockroom operations and store keeping. The candidate should also have experience in customer service. Experience in product promotion and description is necessary for sales. A Store Clerk should also have experience working in a busy environment and therefore be able to walk and stand for long periods.
Job Description Sample for Similar Positions
In case this is not exactly what you are looking for, we have other similar job descriptions that might meet your requirements. These include: