What does a Team Leader do?
Team Leaders typically work for corporations across industries to provide leadership and guidance to Team Members as they complete their daily tasks. They use their experience working at a particular company or in a certain industry to offer valuable insights and direction to their Team Members. Their job is to establish expectations for Team Members to strive for, including customer service policies, daily quotas or teamwork values. They may also be responsible for speaking with one or more Team Members about troubling behaviors or addressing conflicts between Team Members to ensure they maintain their productivity.
Team Leader skills and qualifications
Team Leaders should be able to boost team performance and employee retention rates through strong communication and empathy skills. They most often need the following skills and qualifications:
- The ability to develop, implement and assess performance metrics
- Advanced knowledge in common office applications and word processing software
- Basic knowledge of company policies and procedures
- Understanding of safety practices
- Friendly, outgoing personality
- Strong customer service skills
Team Leader salary expectations
The average salary for a Team Leader is $13.49 per hour. Salary estimates from Indeed are based on 9,603 salaries anonymously submitted and collected from past and current job listings in the past 36 months. Team Leaders typically stay in their roles for one to three years.
Team Leader education and training requirements
A minimum of a bachelor’s degree or equivalent is often required. A specialty in any field is fine, but a degree in communication is a bonus.
Team Leader experience requirements
Prior experience as a team leader and impressive leadership talent is often required for this position. Team leaders should also possess at least a basic understanding of computers and technology.
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