Team Leader Job Description: Top Duties and Qualifications

A Team Leader, or Supervisor, leads and manages a team of employees. Their duties include setting team workloads, training staff members and ensuring employees work towards company goals and objectives.


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Team Leader duties and responsibilities

Team Leader provide a group of individuals with instructions and direction to help them achieve a specific goal. Other duties and responsibilities of a Team Leader include:

  • Communicating goals and deadlines to team members
  • Planning workloads and delegating tasks
  • Creating a productive work environment for the team using gamification, trust and other appropriate strategies
  • Assessing team performance and providing feedback to employees
  • Assisting with hiring and training employees
  • Assisting with the daily operation of the organisation
  • Performing customer service functions, including interacting with customers and answering questions
  • Providing teams with information about recent developments, programmes and policy changes of management


Team Leader Job Description Examples:


Team Leader

At Chipotle, we’ve created something special: a better place to eat and work. Many employees start just expecting a paycheck, but end up with a rewarding career. We provide exceptional training and a clear career path – over 80% of our managers got promoted from Crew.

What’s in it for you:

Tuition assistance (up to $5,250 a year)

Free food (yes, really Free)

Medical, dental, and vision insurance (for everyone)

Paid breaks

Paid time off

Holiday closures

Full time and part time opportunities

Opportunities for advancement (80% of managers started as crew)

Customized college degree programs that can be completed in as little as 18 months, for as low as $250 a year

Competitive compensation, including stock and company car allowance for our highest-performing managers (Restaurateurs)

What we’re looking for:

Someone with a friendly, enthusiastic attitude

Someone that loves to help and serve others (both customers and team members)

Someone ready to learn how to cook (a lot)

We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found.

We welcome experienced restaurant professionals and novices alike. We’ll provide the training you need to feel confident working at any station – grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it’s up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook, FOH/BOH or no experience at all, we’re always looking for passionate and enthusiastic people to join our team.

At Chipotle, you’ll be part of a team that is working to cultivate a better world. If that sounds like something you would like to be a part of, apply today.

Requirements (the fine print):

You have to be at least 16 years old to work at Chipotle

You need to be able to communicate in the primary language(s) of the work location

Job Types: Full-time, Part-time

Salary: $9.50 to $11.50 /hour

Job Type: Full-time

Salary: $9.50 to $11.50 /hour

Job Type: Full-time

Salary: $9.50 to $11.50 /hour

Job Types: Full-time, Part-time

Salary: $9.50 to $11.50 /hour

Job Types: Full-time, Part-time

Salary: $9.50 to $11.50 /hour


  • Food Service: 1 year (Preferred)

  • Customer Service: 1 year (Preferred)

    Additional Compensation:

  • Tips

  • Bonuses

  • Store Discounts


  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off

  • Parental leave

  • Tuition reimbursement

    Company's website:

  • No
  • ×

    Team Leader

    Hiring Event

    New Store Openings at New York City Airport – Hiring Team Members and Team Leaders for 6 unique restaurant brands.

    Villa Restaurant Group

  • (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Far East, Asian Chao, Tony + Benny's etc.) is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations

    Villa Restaurant Group

  • - we pride ourselves in exceptional guest service!

    Hi! After reviewing your resume, we would like to invite you in for an interview.

    Where: Springhill Suites/ 112-15 Northern Blvd, Corona, NY

    When: Saturday March 7, 2020

    Time: 11am to 6pm

    Must BE 18 Year'S OR Older TO Apply

    Please contact Dawn Koroniotis

  • via text [phone number]
  • to schedule your interview please include your full name, time and day you would like to attend the hiring event.

    On the spot interviews

  • will be conducted for the following position: Hourly Team Members and Team Leaders - opportunity for growth and advancement!

    Please bring in 2 forms of ID

    Walk-ins are welcome! We look forward to seeing you there! Can't wait to meet you!

    Please check our website [website]

    Villa Restaurant Group is an equal opportunity Types: Full-time, $15.60 to $20.00 /hour

  • ×

    Team Leader

    Fill out an application online at:


    Goldfingers is seeking quality individuals for all positions.

    Cashier, Cooks, Team Leaders and Management.

    Goldfingers seeks:

  • high-caliber individuals of good character who display a progressing competence in their work ethic, team-minded chemistry and sincere care for our guest and team members.

    Desired qualities of a Goldfingers employee include:

    Respect for Others, Good Work Ethic, Dependable, Positive Attitude, High Personal Standards, Trustworthiness, Leading by Example, Self Reliance, & Joy in Serving Others.

    Goldfingers Perks:

    Closed Sundays, Flexible Scheduling, Competitive Pay, Uplifting Atmosphere.

    Career Opportunities Available.

    Whether you are looking for your first job or a career opportunity, Goldfingers may be you next step!

    Fill out an application online at:


    Job Types: Full-time, Part-time

    Salary: $7.25 to $14.00 /hour


  • Mobile, AL 36606 (Required)

    Work authorization:

  • United States (Required)


  • Morning (Preferred)

  • Mid-Day (Preferred)

  • Evening (Preferred)

    Additional Compensation:

  • Store Discounts

    Work Location:

  • One location


  • Flexible schedule

    Hours per week:

  • 10-19

  • 20-29

  • 30-39

    Typical start time:

  • 9AM

    Typical end time:

  • 10PM

    This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous

  • People-oriented -- enjoys interacting with people and working on group projects

  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

  • Detail-oriented -- would rather focus on the details of work than the bigger picture

  • Achievement-oriented -- enjoys taking on challenges, even if they might fail

  • Autonomous/Independent -- enjoys working with little direction

  • High stress tolerance -- thrives in a high-pressure environment

    This Company Describes Its Culture as:

  • Stable -- traditional, stable, strong processes

  • People-oriented -- supportive and Team-oriented -- cooperative and Day shift
  • What does a Team Leader do?

    Team Leaders perform several types of managerial roles. They help communicate the organisation’s vision to employees helping teams to meet those objectives. Team Leaders also set clear goals and deadlines for employees, delegating tasks and motivating teams to achieve specific objectives. They also measure their team’s performance and create an atmosphere that promotes growth. 

    Team leaders work in a variety of environments, from grocery retailers, tech companies to healthcare institutions. These individuals are essential in any work environment where employees must work together to complete projects successfully and on time. 


    Team Leader skills and qualifications

    A successful Team Leader candidate will have various prerequisite skills and qualifications to perform their duties effectively. These include:

    • Working knowledge of employer’s operations
    • Leadership skills
    • Outstanding communication skills
    • Interpersonal skills and ability to resolve conflicts
    • Excellent customer service skills
    • Attention to detail
    • Knowledge of computer applications and other industry-specific software
    • Employee training experience


    Team Leader experience requirements

    Team Leaders must have several years of experience running an office or store. Some employers prefer candidates who have worked as an Office Assistant for at least one or two years. Office Assistants have an excellent understanding of the office processes and are well-positioned to give other employees direction.  A candidates who has experience in the retail business and has an understanding of cash registers, inventory management and customer service is also helpful. 


    Team Leader education and training requirements

    Employers typically require Team Leaders to have a Bachelor’s Degree in Business Administration, management and other industry-specific disciplines.   Some employers prefer candidates with an advanced apprenticeship in their industry. Other employers prefer applicants who have worked in related roles such as Office Assistants and Foremen. 

     In some organisations, employers require Team Leaders to complete in-house training programs in supervisory management and leadership development. This helps prospective Team Leaders to develop expertise in areas such as team psychology, motivation techniques, time management, planning and project management.  Optional certifications for Team Leaders include a Diploma in Team Leading Level 2 and ILM Level 2 Certificate in Leadership & Team Skills.


    Team Leader salary expectations

    According to Indeed Salaries, the average salary for Team Leader candidates is £31,619 per year. Actual salary varies depending on years of experience, qualification, location,requirements, job duties, responsibilities and industry.


    Job description samples for similar positions

    Here are related job description samples if you are not looking to hire a Team Leader:


    Team Leader job description FAQs


    What is the difference between a Team Leader and a Manager?

    A Manager is in a more senior position than a Team Leader. Managers will often appoint Team Leaders and assign them with project tasks. While the Manager issues directives, the Team Leader motivates employees to achieve specific objectives. The Team Leader also helps to inspire and motivate their team members and delegates tasks based on a member’s individual strengths.


    How can you make your Team Leader job description stand out?

     To make your Team Leader job description stand out, use the correct job title and avoid the use of words that focus on just a narrow set of competencies.  When writing the job description, seek the current employees’ input to give a a more accurate picture of what it is like to lead teams in the organisation. Include some of the specific qualities you want to see in an ideal Team Leader candidate such as leadership, motivational and delegation skills.

    Also, highlight the duties and responsibilities of the Team Leaders role to enable the most qualified candidates to apply. Avoid using of biased language and make sure to proofread and edit the job description before posting it to job boards.


    Who does a Team Leader report to?

    A Team Leader can report to different personnel depending upon your organisation’s hierarchy and size. In many organisations the Team Leader reports to executives in middle and senior management such as the Production Manager, Office Manager, Office Administrator or Factory Manager.

    Job Description Examples

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