Note: This IS NOT A Work From Home Opportunity. All interviews will be conducted via phone and/or video conferencing. No on-site interview is required.
Work will be on-site at 525 Keystone Ave, Pittston once Stay at Home order in PA is lifted. Must be able to work on-site after training.
Note: Training will be conducted remotely (from home).
Work will resume on-site when it is feasible, taking into consideration the health and safety of our employees.
Pay Rate: $12.50/hr
Shifts: All shifts available
Must be available for 9am-5:30pm Mon-Fri training schedule.
10% shift differential paid for all hours worked after 5pm weekdays and for any weekend hours
Full benefit package offered- Medical/Dental/Vision, 401K with Company Matching, Paid Time Off, Paid Holidays, and lots of other perks!
Are you passionate about technology? Do you have a knack for customer service? Are looking for an opportunity to get your foot in the door with a great company where you can grow your career?
If you answered yes to these questions, this may be the perfect opportunity for you!
C3i Solutions is hiring Service Desk Analysts to work on our Technical Call Center.
This role is responsible for handling incoming telephone requests and providing technical assistance including resetting passwords, resolving network connectivity issues, diagnosing and troubleshooting issues with printers, smart phones, laptops, and furnishing support for standard commercial and proprietary software applications and hardware devices.
All shift schedules available (Full-Time)!
Inbound calls only, no sales!
Phenomenal growth opportunity!
A casual, relaxed work environment!
High School Diploma or GED
2 YearS of Customer Service Experience.
Tech Savvy with willingness to learn
At C3i Solutions, we are committed to providing an incredible experience — that starts with you.
When you join our team, you become part of a network across the world delivering solutions for the most trusted brands, every day. As our company grows, we’re looking for you to grow with us.
We want people who bring their own personality, strengths and talents to create something exceptional. People who will gain more experience than they could have ever imagined when they walked through the door. People who are ready to experience the world like never before.
Are YOU ready? Apply now by clicking on the Apply button on this page!
About C3i Solutions: C3i Solutions, an HCL Technologies company, is a multi-channel customer engagement services provider, specializing in global, high-touch consumer, patient, and end-user management. For the past 35 years, our unique, multi-channel approach and experience in highly regulated industries have made us the partner-of-choice for some of the world’s most trusted brands. With a strategic focus on innovation, we excel at protecting our clients’ brands, while maximizing productivity and cost efficiency.
C3i Solutions is an Equal Opportunity Employer - EOE, M/F, D/V
Job Type: Full-time
Salary: $12.50 /hour