What does a Teller do?
Tellers typically work for commercial or community banks, but they can also work for credit unions. They work closely with other Tellers and banking staff to oversee business operations and support customer needs. Their job is to record deposits, withdrawals or other banking activities and monitor available cash inventory to meet cash withdrawal requests. They may also be responsible for selling bonds, cashier or traveler’s checks to customers upon request.
Teller skills and qualifications
A successful Teller should have a mix of relevant soft and hard skills. Common skills and qualifications include:
- Strong written and spoken communication skills
- Computer knowledge
- Basic math skills
- Good customer relations skills
- Knowledge of how to balance ledgers and manage the cash drawer
- Understanding of financial terms, practices and laws
- Strong attention to detail
- A good team player who works well under pressure
Teller salary expectations
A Teller makes an average of $14.06 per hour. Pay rate may vary depending on the Teller’s experience level and geographical location.
Teller education and training requirements
Most employers prefer Tellers to have at least a high school diploma, GED or similar. Post-secondary education isn’t a requirement to be hired as a Teller, but a bachelor’s degree in finance, business or a related field can help candidates get hired or promoted to a more advanced position. New Tellers will usually undergo onboarding training, then receive on-the-job training when they start working.
Teller experience requirements
Since this is an entry-level position, a Teller is not required to have significant work experience. However, having prior related experience is a plus. A successful Teller will be proficient in math, have strong communication and will know how to operate a computer. The right candidate should also be diligent and able to work with little or no supervision.
Job description samples for similar positions
If you’re looking for candidates for similar roles to a Teller, see our job description template for a related position: