First IC Bank is seeking a new team member for the Suwanee location! We are a fast growing, local community bank serving the community for past 20 years! We are looking for another caring individual to join our team!
Highly competitive Benefits Package! Employer sponsored Medical, Dental, Vision Insurance, Life Insurance, Short & Long Term Disability and 401K with a 100% employer match up to 6%!
The ideal candidate will be responsible for assisting bank customers/clients with deposits, withdrawals from commercial and personal accounts and teller window services which include processing deposits, check cashing, money orders, etc.
Act as an Brand Ambassador of the bank - smile and greet customers warmly, and provide basic teller services with the highest level of customer service, professionalism, and courtesy.
Ensure accurate and timely processing of basic transactions for banking center customers and balance daily work in accordance with established bank policies and procedures.
Perform transactions in a professional manner to build customer confidence and trust.
Resolve basic service issues or refer to appropriate associate to guarantee customer satisfaction and retention.
Promote consumer services and products, via customer education and cross-sell referrals.
Follow fraud prevention and security procedures. Assist other associates as needed.
Polished/professional dress is a must!
Cash advance daily balancing
High school diploma or GED
Bilingual in Chinese/Korean and English
0-1 year related experience preferred
Superior Customer service skills
General Math skills
Detail orientated and able to function in a fast-paced and changing environment
Excellent communication skills with ability to be concise, clear, and consistent
Job Type: Full-time
Salary: $26,000.00 /year
Teller: 1 year Customer Service: 1 year Cash Handling: 1 year (Preferred)
High school or equivalent Chinese Korean English (Preferred)