Indeed Employer Frequently Asked Questions

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Indeed for employers 101

 

How is Indeed different from other places where I can post jobs?

 
Indeed is both a job search engine and all-in-one hiring platform. Beyond jobs posted directly by employers, Indeed also aggregates job listings from thousands of sources across the internet, including job boards, company career websites, local news sites, staffing agencies and recruiter listings. Employers can post jobs directly on Indeed for additional features, including screener questions, Indeed Assessments, virtual interviews and more.
 

47% of SMB employers surveyed who have used Indeed, ZipRecruiter and LinkedIn say Indeed is the best online source for quality hires.*
 

Check out our article, How to Post a Job on Indeed: Employer Guide, for more information about how Indeed works.
 

*Source: Indeed survey, n=339
 

Where do job seekers go after clicking on my job posting?

 
When a person clicks on your job posting on Indeed, they’ll be able to see the full job description and a button to apply. Candidates can then upload their resume if they’re interested in the role.
 

Which applicant tracking systems work with Indeed?

 
Many employers use applicant tracking systems (ATS) to manage online recruiting. For a full list of applicant tracking systems integrated with Indeed, visit our ATS Integrations page.
 

If you don’t have an ATS, Indeed has technology available at no charge that will allow you to track applicants when advertising on our site. You can manage all candidates that apply within your Indeed Employer Dashboard. In your dashboard, you can review applications, schedule interviews and view recommended candidates. This dashboard is available for all employers that post jobs directly on Indeed.
 

Is it free to post a job on Indeed?

 
Most jobs on Indeed can be posted for free.* But if you want a larger number of applicants, sponsoring your job gives your job post better visibility to job seekers.
 

*Terms, conditions, quality standards and usage limits apply
 

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Sponsored Jobs

 

What are Sponsored Jobs?

 
A Sponsored Job is a paid job posting. When a job seeker searches for a job on Indeed, Sponsored Jobs get better visibility and appear for longer than non-sponsored jobs. Plus, we’ve found that sponsoring has a significant impact on hiring. Sponsored Jobs are 2.0x faster to first hire than non-sponsored jobs*.
 

Sponsoring a job also unlocks Instant Match, a feature that immediately gives you a list of candidates whose resumes on Indeed match your job criteria as soon as you pay to post. When you see someone who might be a fit, you can invite them to apply.
 

To learn more about sponsoring a job on Indeed, check out our article Sponsored Jobs 101.
 

*Source: Indeed data (US)
 
Free vs sponsored job comparison chart. Left side reads: Free job. Your job is shown in relevant job seeker search results. Screener questions. Job skills tests (Indeed Assessments). Virtual interviewing (Indeed Interview). Recruitment dashboard to easily manage jobs and candidates all in one place. Job post performance data. Labor market data & trend reports (Hiring Insights). Integration with your external ATS. Right side reads: Sponsored Job. Your job is shown in relevant job seeker search results. Screener questions. Job skills tests (Indeed Assessments). Virtual interviewing (Indeed Interview). Recruitment dashboard to easily manage jobs and candidates all in one place. Job post performance data. Labor market data & trend reports (Hiring Insights). Integration with your external ATS. Increased job post visibility - 2X more impressions per day. Jobs stay live until you pause them (or until your application goal is met). Post the same role statewide, nationwide or in multiple locations. Get quality candidates right when you post and invite them to apply (Instant Match). Fill your roles quickly - 2X times faster to first hire.
*Terms, conditions, quality standards and usage limits apply
**Indeed data, based on average (US)
***Indeed data, based on median (US)

 

When should I sponsor my job?

 
If you need to hire quickly or you’re hiring a hard-to-fill position, sponsoring your job can make a huge difference.
 

Here are a few things to consider when deciding if you should sponsor your job:
 

  • If you need to make a hire urgently, sponsoring can help you get more quality applicants in less time.
  • If the hiring market is competitive for the role you’re hiring, sponsoring your job can attract more candidates.
  • If you’re hiring in a location with smaller pools of talent (e.g., small town), sponsoring your job can give it a boost so that it’s seen by more people.

How do I sponsor my jobs?

 
You can post a job directly on Indeed to sponsor it. After adding your job description and other job details, Indeed shows you the cost per application* for your specific job title and location. You can reject unqualified applications before you’re charged and stop promoting your job any time.
 
*not available to all users

 

You can also sponsor jobs from your career site or applicant tracking system. We’ll help you decide which jobs to promote and how to budget. Post your job to get started.
 

You can sponsor your job at any time from your Employer Dashboard. Just click Sponsor Job on the right-hand side of the job you want to sponsor.
 

How does Indeed calculate Cost Per Application for my sponsored job post?

 
Indeed takes into account your local market conditions, as well as the job title and location for your job post. These factors influence the cost per application at the specific moment you decide to sponsor your job post.
 

View Transcript [PDF]
 

Will my cost per application change in the future, even if I post the same job title?

 
Yes, the price depends on changing market conditions in your area. You’ll always see the price upfront before sponsoring.
 

How many jobs should I sponsor?

 
The number of jobs you should sponsor depends on the role you’re hiring for, your location, how soon you need to make a hire and your hiring budget. We’ll help you prioritize the jobs you should sponsor by location, job title or industry.
 

How do I know where my Sponsored Jobs will appear?

 
When people search for jobs on Indeed, they enter keywords relevant to their skills, interests and background. Your sponsored jobs will be displayed in search results when your job title, description, location and other information matches the search terms job seekers are looking for.
 

Sponsored Jobs remain prominently displayed in relevant search results for as long as they are sponsored. They don’t fall back in search results over time like free listings do.
 

How can I measure the results of sponsoring my job on Indeed?

 
Indeed makes it easy to measure every aspect of their recruitment campaign. With Indeed Analytics, a feature available with Sponsored Jobs, you’ll be able to understand the performance of your jobs across Indeed. Here you can see high-level metrics, such as CPA (cost per application), applications, clicks, apply rate and total spend, and determine where to dive deeper.
 

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Indeed Assessments

 

What are Indeed Assessments?

 
Indeed Assessments are free* and ready-to-use skills tests that can help you hone in on great applicants and decide who to contact for an interview. Assessments are designed by a team of Industrial/Organizational (I/O) psychologists and other experts. Applicants can take an Indeed Assessment after they’ve applied for your job.
 

Examples of Indeed Assessments include Customer Focus & Orientation, Attention to Detail and Work Style: Reliability. Check out our article, Using Indeed Assessments to Administer Candidate Skills Tests, to learn how to make the most of assessments for hiring.
 

Using Indeed Assessments reduces an employer’s time to hire by 12% on average.**
 

*Terms, conditions, quality standards and usage limits apply.
**Source: Indeed data (worldwide)
 

How do I add Indeed Assessments to my job post?

 
When you post your job on Indeed, the Customized screening page will show you relevant assessment/test recommendations from our library of 135 skills tests.
 

Choose the assessments you’d like applicants to take. You can let Indeed send the assessment(s) to all applicants by selecting the checkbox agreeing to the Indeed Assessment Terms. Or if you’d prefer to handpick and invite candidates yourself, you can manually send the assessment to individual applicants after your job post goes live. Learn more about this process here.
 

Can candidates retake Indeed Assessments?

 
Candidates can retake an assessment, but only after six months have passed since the last time they took it or if you specifically request it.
 

How do you prevent candidates from cheating?

 
Beyond monitoring for online copies of our questions and answers, there are other security precautions in place to help prevent cheating. For example, each Indeed Assessment comes with time limits and displays assessment question text as images. Our online Terms and Conditions also require all applicants and employers to keep assessment content confidential.
 

How do I view assessment results?

 
When a candidate completes the test, you’ll receive their score via email. You can also view their score in your Candidate Dashboard. Since all of your candidates take the same assessment for a given job opening (if they choose to take it), you can see how candidates perform in relation to each other.
 

Indeed Assessments score levels are: Expert, Highly Proficient, Proficient, Familiar and Completed. A score of N/A will be given when a candidate has started but not completed an assessment yet.
 

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Screener questions

 

What are screener questions?

 
Screener questions let you quickly find out whether or not an applicant meets your criteria upfront. When you post a job on Indeed, we’ll recommend pre-made screener questions to choose from based on your job title. You can also create your own custom questions.
 

Example of screener questions include:
 

  • How many years of experience do you have in XYZ?
  • Do you have a high school diploma?
  • Do you have a valid [license type]?
  • What percentage of the time are you willing to travel for work?

Candidates must answer your chosen screener questions as part of the application process. As you start to receive applications, you can prioritize high quality applicants first, filtering your list to identify those that meet your minimum requirements.
 

Jobs on Indeed with screener questions are 40% more likely to result in a hire.*
 

*Source: Indeed data (WW), Average over Q2 2021
 

How do I add screener questions to my job post?

 
When you post a job on Indeed, the Applicant Qualifications page will show you a list of pre-made questions or you can make your own. You can use a variety of question formats like:
 

  • Yes or no
  • Short answer
  • Multiple choice
  • Date or number
  • Request for file upload

After you’ve selected the questions you’d like applicants to answer, you can mark must-haves as “deal breakers.” If you mark any screener questions as “deal breakers,” applicants who answered in a way that did not meet your requirements are automatically deprioritized and placed in your Rejected Tab. You can review these applicants at any time and move them to Reviewed instead.
 

Are there any screener questions I’m not allowed to ask candidates?

 
Do not ask questions that are discriminatory or illegal, personally invasive or otherwise violate the Indeed Site Rules.
 

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Indeed Resume

 

What is Indeed Resume?

 
Indeed Resume is a resume search engine that allows employers to search for and contact job seekers open to new opportunities. Our talent database of 225 million resumes allows you to find candidates with exactly the right skills and qualifications you’re looking for.
 

According to an Indeed survey, 73% of employers say candidates sourced from resume databases — like Indeed Resume — are “extremely qualified” for the role.*
 

Learn more about Indeed Resume by checking out our article, How to Search for Candidates on Indeed.
 

*Indeed survey, n=1,000
 

What does Indeed Resume cost?

 
Indeed Resume has simple, flexible monthly plans that you can choose from. Our Standard subscription includes 30 contacts a month for $120 and our Professional subscription includes 100 contacts a month for $300. If you make an annual purchase, you’ll be able to save 20%*
 

The Standard subscription is best if you’re making 1-11 hires per year, while the Professional subscription is best if you’re making 12+ hires per year.
 

You can search the database and see a preview of candidates’ resumes for free, but you’ll need an Indeed account and an active Indeed Resume subscription to view full resumes and contact candidates.
 

*Pricing and offerings will vary by market and are subject to change
 

How do I purchase an Indeed Resume subscription?

 
Only Account Administrators can purchase Indeed Resume Subscriptions. If you are an Account Administrator, purchase a subscription by going to https://resumes.indeed.com/purchase. Select the type of Subscription you would like (Professional or Standard) and enter your billing information.
 

If you have a linked account, please reach out to your Account Administrator to get a subscription assigned to you.
 

Can a subscription be shared among multiple recruiters?

 
Each subscription can only be assigned to one person at a time but you can freely move non-expired subscriptions between linked accounts.
 

When do my monthly contacts expire?

 
Monthly contacts expire six months after being granted. Contacts are only usable with a non-expired subscription.
 

How many times can I contact the same candidate?

 
You can contact the same candidate once in a 30-day period. After 30 days, you can contact the candidate again.
 

How do I view contact information for job seekers who have posted their resumes?

 
You can view a candidate’s contact information once they have replied to your initial message. We protect job seekers’ privacy until they are ready to engage with employers to provide the best experience for job seekers.
 

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Indeed Interview

 

What is Indeed Interview?

 
Indeed Interview allows you to conduct live virtual interviews with candidates whenever and wherever you both have time to connect. Interviewing is all done through Indeed and there are no apps to download or links to manage.
 

Learn more about Indeed Interview by checking out our article, How to Conduct a Successful Virtual Interview on Indeed.
 

Is virtual interviewing on Indeed free?

 
Yes, Indeed Interview is free* to use for any job you post on Indeed. There is no difference in virtual interview functionality between free and Sponsored Jobs.
 

*Terms, conditions, quality standards and usage limits apply
 

Are virtual interviews on Indeed live or pre-recorded?

 
Indeed Interview is a platform for live video interviewing, which means both the interviewer and the candidate have to be present at the same time for the interview to take place. Once you’re connected, you’ll be able to see and speak with the candidate in real time.
 

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Instant Match

 

What is Instant Match?

 
Instant Match is a feature of Sponsored Jons that immediately gives you a list of candidates whose resumes on Indeed match your job description as soon as you pay to post. When you see someone who might be a fit, you can invite them to connect. Learn more about how Instant Match works.
 

How does Instant Match work with Cost Per Application pricing?

 
You’ll only be charged when a job seeker applies to your invitation and you receive qualified applications that meet your mandatory requirements.
 

Where do Instant Match candidates come from?

 
We use the information you share as part of your job description to search the millions of job seeker resumes on Indeed in order to show you candidates that match your job criteria.
 

Can I customize the invite message to my matched candidates?

 
Yes. You can choose to send job seekers a pre-written, personalized message or customize the content.
 

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Mobile recruiting

 

How widely used is the Indeed mobile app?

 
Indeed is the #1 job search app (business category) on iPhone and Android in 25+ countries.* Indeed’s mobile app has been downloaded 200M times.** Not only that, but 72% of candidate applications on Indeed are submitted on mobile devices.
 

*Source: Business Category, SimilarWeb, June 2021
**iTunes and Google Play, March 2021
 

Will my jobs appear in mobile search results?

 
Jobs posted directly on Indeed appear in both desktop and mobile search results.
 

What is Indeed Apply?

 
If you post your jobs on Indeed directly, your posts automatically include Indeed Apply. Indeed Apply allows you to get applications from mobile job seekers even if your career website isn’t mobile enabled.
 

Applicants can easily “Apply Now” directly from Indeed’s site or mobile app with their Indeed Resume or by uploading a new resume. If you are using Indeed Apply with an Applicant Tracking System (ATS) that integrates with Indeed, the completed application will appear in your Applicant Tracking System as usual. If you aren’t currently using an Applicant Tracking System, you can post your job directly on Indeed.
 

Employers who accept mobile applications receive up to 4X as many applicants.*
 

*Source: Indeed data (worldwide)
 

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Indeed Company Pages

 

What is an Indeed Company Page?

 
On Indeed Company Pages, current and past employees can leave ratings and reviews and respond to a survey about what it’s like to work at your company. People who follow your Company Page will also get updates on new content and jobs as they become available, increasing engagement with your employer brand. Indeed Company Pages include more than 500+ million ratings and reviews.
 

Claim your Indeed Company Page to start telling your story, and encourage employees to add photos and reviews.
 

Why should I claim my Company Page?

 
Job seekers who visit an Indeed Company Page are, on average, 2.7X more likely to apply to a job at that company.*
 

Claiming your Company Page can attract potential new employees to your jobs. After claiming your Company Page, encourage employees to write reviews and upload photos showing what life is like at your business. The feedback ratings from reviews will appear with search results on organic and Sponsored Jobs, encouraging job seekers to find out more about your job opportunities and culture.
 

*Source: Indeed data (worldwide)
 

What is the difference between Indeed Company Pages and Indeed Company Pages Premium?

 
Indeed Company Pages is free for all employers and comes with basic branding options. Indeed Company Pages Premium gives you access to more advanced branding and analytics (e.g., videos and images, branded job postings, the ability to filter employee reviews and ratings). Employers can tell their story to 7X more job seekers with Indeed Company Pages Premium.*
 

*Source: Indeed data (worldwide)
 

How do I claim my Company Page?

 
If you have an employer account and have posted a job on Indeed, your Company Page will automatically be claimed and tied to your account. You can then start editing and customizing your page to start building your employer brand.
 

If you don’t have an employer account on Indeed, you can claim your free Company Page by:
 

  1. Go to https://www.indeed.com/companies and search for your company name.
  2. Find your Company Page in the search results and click on it.
  3. Within your Company Page, click the Why Join Us tab next to the Snapshot tab.
  4. On the right side of the page, click “Claim this company page.”
  5. Click “Claim” on the following page.

Who can edit my Company Page?

 
Once you claim your Company Page, you can customize your profile with a logo, company description, location, industry, links to your website and social profiles. If you want to claim a Company Page that has already been claimed, contact us.
 

Can I edit content in the reviews or forum sections?

 
Reviews are open forums and cannot be edited or moderated by the employer. We only remove a review if requested by the review author or if the review clearly violates our Content Guidelines. We encourage companies to engage reviewers by posting a comment directly on the review. Asking current and former employees to leave reviews is also an effective way to build a positive employer brand on Indeed.
 

What jobs appear on my Company Page?

 
Your Company Page will show all of your jobs currently listed on Indeed that meet quality guidelines.
 

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Featured Employer

 

What is Featured Employer?

 
Becoming a Featured Employer maximizes exposure of your company brand and jobs to your ideal candidates Your investment also provides labor market insights, Indeed Resume subscriptions to source candidates and discounts on new Indeed products.
 

How do I become a Featured Employer?

 
Featured Employer is not something you can sign up for. Instead, it’s awarded by Indeed based on factors like the number of open jobs at your company and how much you spend.
 

The Featured Employer program may be changed or removed by Indeed at any time, at Indeed’s sole discretion. Reach out to your Indeed Account Executive to learn more about the spending criteria to qualify for Featured Employer or contact our support team.
 

What is included with Featured Employer status?

 
When you’re a Featured Employer, your Sponsored Job shows up on the Indeed search results page with your company logo, which makes it easier for job seekers to recognize your company. In fact, mobile jobs with a Featured Employer logo have a 15% higher click through rate.*
 

You’ll also get access to Hiring Insights, which includes data on salary, top search terms, competitive landscape data and more to help ensure your jobs are competitive.
 

*Source: Indeed data (worldwide)
 

How much does Featured Employer cost?

 
Becoming a Featured Employer requires meeting a minimum monthly spending amount based on the number of jobs you have posted on Indeed.
 

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